Homewood Suites by Hilton Richmond-Downtown

Breakfast was included and it was close to the convention center, which is where we were needing to go that weekend. Also enjoyed the fact that there was a shuttle.

4 elevators and only 1 worked. People waiting either 30 minutes for an elevator or we would have to take the stairs. The beds are wayyy too firm, might as well have slept in the floor; it would’ve felt the same. In the middle of the night our room neighbors were fighting (physically) for over an hour and it woke us up out of our sleep, so we ended up having to call the police. Breakfast ends at 9:30am on the weekends but we got down to breakfast at 8:30am and there were just crumbs for eggs left and the eggs never got refilled despite that there was still an hour of breakfast time remaining. Oh yeah, and the website says checkout is at 12 but when you get there they tell you it’s actually 11.

Close to the capital

Felt like an old government office building. Heating was awful. Bedroom was hot the sitting area was cold and neither could be moderated. Called the desk to no avail. Room was stark. Definitely not worth the $300+ per night

Location

Housekeeping could have been better for the cost of the stay

Cumbersome parking and elevator set up made Checkin frustrating. Cleanliness was an issue in Rm 820 with a dead inspect on the sleeping pillow.