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The rooms are nice, modern but inviting. Good spot if you are going to the convention center.
You can hear people walking around in the hallways as there is a big gap between the door and the floor. Breakfast is expensive and the only parking options is valet which is $27/day.
Fitness and business centers and front desk!
Room service and the choice of room
Rooms are nice, location is great.
Front desk staff less than friendly, almost rude. Never saw a smile or any indication that I was a welcome guest. Minor special requests were barely accommodated. This is my third stay at the hotel and I always feel that the front desk people lack warmth, a desire to help and seemed bothered when asked for any assistance. Borderline rude. This has tainted my opinion of the hotel overall. Tell the general manager to teach this folks that first impressions count, and their #1 job is providing friendly customer service.
Close to activities many restaurants in the area
Good walking distance from many bars and restaurants.
The hot fudge sunday
I enjoyed the bar and the room service. The bed was comfortable to.
The elevators were kind of slow.
The staff was extremely cheerful, ready to assist, and helpful. The location was very convenient. Overall a very pleasant stay.
The bed was a bit too firm.
We stayed only 1 night downtown.....but it was wonderful. Valet parking was quick and courteous. Front desk employees were friendly and helpful. The shuttle service was a wonderful bonus since there is so much to do in Richmond. The room was clean and tastefully decorated and the bar and restaurant were also wonderful , clean, and the staff courteous. Would definitely stay again.
parking is not included, valet parking rated @ $ 23 per day. For those on personal trips: Across the street, public parking is available at $8-$18 per day, depends on timing.
Excellent service and a good value
Enjoyed that the building was a urban refurbish. Every staff person went beyond what I expected regarding service. Our room was made available early in the day to meet our schedule. Very prompt transportation service.
Would have been nice to have a more upscale restaurant in the hotel, but the large bar area and regar dining area were great for breakfast, lunch and snacks.
The Black Keys concert
Easy check-in, adjustable beds, free coffee, close to the Richmond Coliseum, free shuttle
Valet took way too long--both days seemed to lack enough employees. We had to wait in a long line for 20+ minutes during both check-in and check-out.
clean and nice
the heater made way to much noise. hard to sleep.
Tọa lạc tại trung tâm Richmond, Hilton Richmond Downtown cách Trung tâm Hội nghị Greater Richmond vài bước và cách Bảo tàng Edgar Allan Poe 3 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ trả phòng cấp tốc và báo miễn phí ở sảnh. Có kế hoạch tổ chức sự kiện tại Richmond? khách sạn này có khu vực tổ chức rộng 1394 mét vuông, bao gồm khu hội nghị.
dựa trên 504 đánh giá
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