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Basically everything. We arrived at the hotel at midnight (we had warned the hotel upon booking) . We were not given the room type we booked - we asked for a room with 2 double beds, 2 weeks in advance. When we arrived they charged us for this. Then sent us to a room with only one bed in it. When we asked to have this rectified they said they had no other rooms. They also said there was nothing they could do, as if this was no issue for them. They eventually sent a "crib" that was supposed to host the other adult with me. It was lower than my knee and the mattress was really thin, flimsy and less comfortable than the floor. At 12:30 am we wanted to leave but had difficulty finding availability at other hotels as it was super late at night on a busy weekend. We therefore decided to suck it up and stay the night. In the morning the reception said I had to take up the issue of a refund with a manager but refused to give a time or date that a manager would be around. It was shocking! They completely didn't care and abdicated of responsibilty for their actions. Lastly, as by now was to be expected, the breakfast was really low standard with burnt bacon uncooked eggs. Tip - find another place to stay.
Firm pillows & room smelled "musty"!
Great for Metro Airport
Clean and friendly place to stay when flying out of Metro early in the am.
Beds were ok but not great
Great sleep before an early flight
Very comfortable bed and pillows and love being able to leave car there
Noisy on the first floor
Comfortable and near the airport
The silence and and comfort of the beds.
Good last minute stay by airport worth the lower p
Loved the location and low price. The hotel was close. Clean place to stay right by the airport that was a good deal at the last minute. No need to spend more at other spots.
You must call the shuttle after a certain time to come pick you up, unlike everything on the website which says it runs 24/7 every 15 mins. The front desk lady was also rude.
Horrible buying experience. Was flying to Michigan to bury my mother. Connecting flight was missed due to late departing flight. Called when delay was announced, hotel nor purchasing service was willing and able to transfer reservation to a Clarion in the city we were stranded in or give a refund. Just what I need at such a time.
Okay for an overnight stay to be close to airport
Staff was very helpful, shuttle was very convenient. The rooms were also clean.
For the price I expected a little more, the hotel is an old remodel and it shows as you stroll through on your way to your room.
Poor service. Called five times from airport to arrange shuttle to hotel to pick up car
Clarion Hotel Detroit Metro Airport ở Romulus, tại khu vực thương mại cách Làng Greenfield và Câu lạc bộ golf Gateway 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, dịch vụ nhận phòng cấp tốc và dịch vụ trả phòng cấp tốc. Có kế hoạch tổ chức sự kiện tại Romulus? khách sạn này có khu vực tổ chức rộng 0 mét vuông, bao gồm trung tâm hội nghị. Xe đưa đón sân bay phục vụ miễn phí 24 giờ.
dựa trên 510 đánh giá
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Clarion Hotel Detroit Metro Airport nằm tại 8600 Merriman Road, cách trung tâm Romulus 4,8 km. Romulus Historical Museum là thắng cảnh gần nhất so với Clarion Hotel Detroit Metro Airport.
Giờ nhận phòng là 15:00 và giờ trả phòng là 12:00 tại Clarion Hotel Detroit Metro Airport.
Có, Clarion Hotel Detroit Metro Airport có đường truyền Wi-Fi miễn phí.
Không, Clarion Hotel Detroit Metro Airport không có bãi đỗ xe miễn phí.
Có, Clarion Hotel Detroit Metro Airport có dịch vụ đưa đón sân bay miễn phí.
Clarion Hotel Detroit Metro Airport cách Detroit Metropolitan Wayne County một quãng 2,4 km.
Có, Clarion Hotel Detroit Metro Airport có hồ bơi trong khuôn viên.
Clarion Hotel Detroit Metro Airport đã thực hiện những biện pháp sau:
Lau chùi hàng ngày, tăng việc cung ứng các sản phẩm vệ sinh.
Tiền sảnh áp dụng quy tắc giữ cự ly xã giao an toàn.
Hạn chế đến tối thiểu mức độ tiếp xúc với nhân viên khách sạn và những vị khách khác.