Benoua House

Except for the location, and clean bed sheets (only first night), everything else is a nightmare.

I have never been in the place called hotel with such a dirty hallways. The carpets on the hallway floors are full of the large stains made by God knows what and when. The shred toilet, and bath are clean, but opened to the both to your floor, and hotel stairway, which is quite disturbing. The shared shower cabins also seem to be clean, but with some slippery, slimy plastic thing on the bottom of each shower cabin that is quite repulsive, as well as the old, and always wet plastic shower curtains. On the each floor there is also a shared kitchen, but we did not have the courage to even step-in. On the inner side of our room door there were few holes that seemed as they've been made by the knife, or some other sharp object. During our three-day stay we did not get any clean towels, nobody made our beds or emptied the waste bin. Hotel does not provide breakfast, and does not have a lobby, just a small space in front of the reception desk with the old, worn out sofa, that was always taken by some loud-speaking men who most probably also work at the hotel. There is no elevator, so if you really have no other choice than to stay at this place, ask for the lower floors. The people at the reception were o.k., but most of them does not speak English, or - for that matter - any other language than Russian. (we also tried German and Italian - nope!)