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|Khoảng cách đến trung tâm thành phố||1,3 km|
|Điểm đánh giá vị trí||7,7|
|Sân bay gần nhất||Saint Petersburg Pulkovo|
|Khoảng cách đến sân bay||14,0 km|
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Tuyệt hảothg 1 20209,0
We truly enjoyed our stay in Hermitage hotel during the New Year celebration. We have used all amenities provided by the hotel, and apart from a few comments, everything was just perfect. Very nice SPA area and friendly staff! Nice classic design rooms with a modern touch (touch-screen monitors to control the light and temperature). Cleaning service is provided several times per day - without you noticing any of the members of staff, really impressive organisation and great work of the management team!
Just a few comments: breakfast was good, but unfortunately quite expensive (plenty of restaurants nearby, so make sure to explore the area!), which you kind of expect in 5-star hotels. The minibar was locked for some reasons. Location is not perfect for tourists, all main attractions are located within ca. 25-minute walk away from the hotel. But hotel transfer to Hermitage museum (free of charge) and very affordable taxi prices balance those difficulties out. Gym opening only at 09:00, which is not ideal when your travel to Saint Petersburg for work.
Tuyệt hảothg 1 20208,3
Hotel itself and location
The restaurant, not all the food was fresh
Tốtthg 1 20206,3
The hotel was luxury and clean the staff where polite and friendly
The spa was not professional I had Thai foot massage and they provide and Russian man he didn’t know or he was bigner in this feiled also my friend had the same feeling an Russian lady I ordered food from the Italian restaurant but was not well cooked even it was cooled and also the tea .
Tuyệt hảothg 1 20209,0
The standard, service and quality of the hotel was great. Love the room sizes and cleaniness.
The breakfast, albeit optional was terrible. Not only was the breakfast very very expensive it was of very poor quality ... everything was luke warm ... even items ordered of the menu.
Kémthg 1 20201,0
The hotel was an absolute disaster. Its very shiny on top but hollow otherwise. The hotel management is highly incompetent and definitely not worth the money. I would stay on the road rather than stay at Hermitage. The food (including breakfast) is nothing short of a disaster. The staff is forgetful about everything - orders placed during breakfast never arrives and the staff is required to be reminded 2-3 times. The information provided by reception is often times misleading. I would recommend no one stays here. Please look for another property and DO NOT stay here.
Everything. It was a pathetic experience. Despite the mistakes (and regularly repeated) made by the staff, the management refuses to take notice. I don't think they understand what customer service / satisfaction is. Please do look for alternate accommodation and save yourself the additional dollars and headache dealing with the staff.
9,3 Tuyệt hảo
dựa trên 1.678 đánh giá
Giá Trị so với Đồng Tiền
Những điều cần biết
- Tiếp tân tuyệt vời
- Dịch vụ thân thiện
- Tòa nhà đẹp
- Dịch vụ chuyên nghiệp
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.
Những thắng cảnh phổ biến nhất
- Anichkov Palace 1,1 km
- State Russian Museum 1,8 km
- Church of the Savior on the Spilled Blood 2 km
- Pushkin Museum and Memorial Apartment 2,3 km
- Alexander Column 2,3 km
- Palace Square 2,4 km
Phương thức giao thông
|Saint Petersburg Pulkovo||13,9 km|
|Saint Petersburg-Glavny||1,3 km|
|Saint Petersburg Saint Petersberg-Finlyandsky||3,7 km|