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|Khoảng cách đến trung tâm thành phố||0,9 km|
|Điểm đánh giá vị trí||7,4|
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Ổnthg 3 20205,0
Overall the hotel and the services were good value, but I had a terrible experience there with the staffs. One morning I had to exit my room around 6.15 am to visit another town in the region, and by accident, I left my Fitbit watch behind. I remember it when I got in the car, but we were already about 15 minutes away from the hotel and was on the motorway, so it wasn't possible to return. I contacted the reception people, a gentleman received my call and I was telling him about my watched and asked his help to go into my room and rescue the watch before they clean my room that morning. In the evening when I returned I asked the receptionist for my watch, but she said she never heard about watched being handed to them. I continue asking them and spoke to the manager as well, alas, no watched was handed to the reception. I was so convinced that the man I spoke to found my watch, as he never called me to say he didn't. There were only to suspects, the man who cleaned my room and the man I spoke to and asked to hold on to my watch until I returned. When dealing with this issue, the hotel gave me a lot of troubles and hassles, unrealistic questions and something I felt wasn't necessary and pestering. So..... the summary is the hotel services may be valuable, but the staffs were not trained to be honest. They told me I should have put my valuables in the safe, but there was no safe in the room. So, I will only need to avoid these chains of hotels in the future. Never again!!! It is a great pity that I had to go through this horrible experience in the hotel which looks rather OK for such a price.
The dishonest staffs!!
Bình thườngthg 2 20203,8
too bad. fisrt time i come i got dirty room. they give room unclean and i complain. they changes it but i feel room too bad. bed cover not white colour but cream dirty, all wall is bad. i never come to that hotel again.
Tốtthg 1 20207,5
Tốtthg 1 20206,7
The location is quite good and the staffs were friendly. After asking the staff, the AC was repaired on the same day.
The isolation of the room was not very good, we could hear the noises from the cafetaria downstairs especially when there was a band playing some music. I didn't really like the bathroom, the arrangement of the shower makes it difficult to keep a dry bathroom. My sister in another room had some trouble with the noisy air conditioner and water pump.
Favehotel Diponegoro ở Semarang, cách Trung tâm Thương mại Paragon City Mall Semarang và Công viên Simpang Lima 5 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày, trang thiết bị giặt ủi và thang máy. Với khoản phụ phí nhỏ, khách có thể sử dụng xe đưa đón sân bay; ngoài ra còn có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
dựa trên 330 đánh giá
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