Allstay Hotel Semarang

I booked the family room, one bed room AC was not working at all and the technician cannot do anything about it. We have to use the room with no air con at all. And they still charge us full. Bad staff, bad techiniciann, bad service, poor location, poor facility and will never book this place ever again.

I booked the family room, one bed room AC was not working at all and the technician cannot do anything about it. We have to use the room with no air con at all. And they still charge us full. Bad staff, bad techiniciann, bad service, poor location, poor facility and will never book this place ever again.

The location is in the center, the bed was comfortable, the breakfast is varied, and the coffee was good.

The staff wasn't that welcoming. We exhaustively arrived from a very long journey, there was water around, and the staff didn't say a word. So I needed to ask if I can take the water, and by my self serving it to my family. She didn't tell anything (I expected some information about breakfast, the direction to the lift, which floor, etc). She just gives us the key and that was it. The room has no window so you rely heavily on the centralized air conditioning, it made me feel like suffocated. I got 2 sleepless nights for 2 nights stay. The lift is system is ridiculous!!!!. You can only access the floor of your room. I traveled with my family and needed 2 rooms, which unfortunately separated with 3 floors. We needed to use emergency stairs every time we want to visit each other. Like seriously, who came up with such a system in such a place. I will defnitely not come back.