Resorts World Sentosa - Festive Hotel

- Location is in RWS, so definitely great if you are visiting the various attractions in the area - Breakfast is in Hard Rock Hotel, has quite a nice variety and is good - Room was really spacious and they gave us a connecting room as we booked 2 rooms - WiFi was fast

- Bed is too soft - Each room is only entitled to 1 free carpark exit per night so plan your car usage carefully if driving

Check in on arrival at 6pm was quick, friendly and efficient. Staff were very good. Our family room was spacious enough (better than suggested by pictures) and my daughter loved being up in a bunk. Storage was adequate and our bathroom was very good other that the toilet roll holder being a little wonky! The room was clean enough, though it had an unusually odour you noticed when first going in. Curtains kept the room dark and wifi was fine. We only had noise problems on one evening (Saturday) with a group of male youths continuosly chatting in the corridor outside our room until I told them to finally be quiet at 11:30pm Sadly there is not much a hotel can do about rude guests or poor parenting! Swimming pool is good enough for a family swim with pool towels available. Breakfast was served in the Hard Rock hotel, only a few minutes walk away. Options were plentiful and of good enough quality. There were no excessive queues etc during our stay. All your main attractions on Sentosa are easily accessible from Festive Hotel, a short walk past the expensive shops bring you to a point were the rest of RWS is within 5-10 mins or the Imbiah area is about the same in the other direction.

The price. Like everything in on Sentosa it's is over priced and poor value for money. Sentosa has a captive audience who get financially smashed for the privilege. This same hotel in an Australian city would be about half the price for the same level of hotel / facilities.

We have stayed many times and love the location as it’s so handy to everything in Sentosa. Also a great room when you have kids

So rundown this time. When we used the sink in the bathroom it drained onto the floor. The aircon didn’t work all the time, it’s On off all night so it was either freezing and the kids were awake wearing 10 layers of clothes or stinking hot. There was broken glass under the master bed and our daughter reached under to get her toy and sliced her hand open. Our other daughter cut her foot on a broken tile in the pool. One of our biggest disappointments was they have stopped room service and didn’t advertise it. As our time zone is different to theirs room service allowed us to feed our children dinner in our room before they went to bed and now that options gone.