Khách sạn ở Phoenix

Ưu điểm: The "happy hour" was great and filling breakfast was good with many options Staff was very friendly

Ưu điểm: Clean rooms and great staff.

Ưu điểm: The happy hour drinks and food are a big plus.

Ưu điểm: Very clean, safe property. Stayed for BMX State Qualifier. Awesome breakfast area, didn’t try the dinner option they offer, but it looked great-was taco night. Would definitely recommend this hotel

Ưu điểm: Very clean and comfortable room. Nice breakfast. Polite staff.

Ưu điểm: Staff is wonderful. Hotel was clean.

Ưu điểm: They were great about accommodating late arrival and allergies. The staff is super friendly. The free breakfast is great.

Khuyết điểm: N/A

Ưu điểm: The staff here was incredibly friendly and inviting. They had a complimentary breakfast but they also had a complimentary happy hour which was a very pleasant surprise! The happy hour was really nice because it ended up being our dinner savin us some $.

Khuyết điểm: I have yet to receive my google mini I qualified for as of January 27

Ưu điểm: From check in to check out the staff was exceptionally friendly and helpful. The hotel was extremely clean and well kept. The evening happy hour was an unexpected pleasure. Breakfast was great with numerous items. We will definitely be returning.

Khuyết điểm: Parking is tight for a full size truck.

Ưu điểm: Excellent

Khuyết điểm: No

Ưu điểm: Staff cleanliness newness feel of hotel

Ưu điểm: love the lazy river area, which is THE main reason we stay here once a year.

Khuyết điểm: The "extended" full bed (as they called it) was sooooooooo terribly small. I had to share with my sister and it was literally a glorified twin. It was high off the ground but the extremely narrow width was ridiculous, for the money we paid per night. Next time we'll get a king and I'll bring an air bed with me...will be MUCH more comfortable. Also, they were steam cleaning the carpets on a Saturday right in our hallway. So, there were pipes and hoses and cords everywhere that we needed to navigate around... not to mention the horrible "wet dog" smell that permeated the entire area. Why would they not do that on a week day when perhaps there are fewer guests?

Ưu điểm: Golf, spa and pool. Great for couples or family.

Khuyết điểm: No

Ưu điểm: Beautiful property. Loved every minute spent here!

Khuyết điểm: No!

Ưu điểm: Room suite was great with an amazing view. The pool complex was a lot of fun and the fire pits in the lower bar area were perfect for relaxing conversation when it cooled down.

Khuyết điểm: Self parking was not very convenient.

Ưu điểm: Lovely setting, large rooms.

Khuyết điểm: Charged a resort fee of $40+/day despite not using the resort (business trip) and heavy rain the entire stay; Bed was uneven and lumpy; room faced front so parking cars beeped and honked all night; staff not helpful; breakfast buffet $28 plus tip = $35!

Ưu điểm: Gorgeous, luxurious,fantastic. You will feel utterly pampered here. My only complaint was that I didnt book a longer time to stay here! I would return in a heartbeat!

Ưu điểm: The staff was very friendly.

Khuyết điểm: The pay parking lot was horrible to get in and out. The front desk never explained how to use it.

Ưu điểm: Went there for my granddaughters birthday, lots of things for kids. Very relaxing. Staff helpful and friendly. Property very clean

Ưu điểm: Appearance

Khuyết điểm: Renovations and superficial courtesy of staff

Ưu điểm: The hotel was beautiful and had amenities like a Starbucks, Roy's Restaurant, gorgeous golf courses, and multiple pools.

Khuyết điểm: The rooms were starting to show some wear and tear. The poolside drinks and menu items were extremely high priced, $11 for a kids smoothie, $14 for a margarita, etc. We had 2 beers, 1 margarita, 1 smoothie, chips & salsa and a side of fries for $72.

Ưu điểm: Everyone was very helpful in the check in process amd we were able to check in early.

Khuyết điểm: Stayed here many times before and parking was free. They now charge a daily parking fee which just feels like another way to overcharge. Isnt that what the resort fee is for??

Ưu điểm: Convenience to my meeting space and the swimming pool

Khuyết điểm: As a business traveler I don't generally like to pay resort fees as I think they are nothing more than another way for the hotel to secure money from me. Marriotts also seem very sterile. The room was not especially clean especially the bedsheets.

Ưu điểm: Beautiful grounds.

Ưu điểm: Very quiet

Ưu điểm: Location

Khuyết điểm: Walls are too thin, I could hear everything in the next room and in the hallway, which made sleeping very difficult.

Ưu điểm: Beautiful clean rooms

Khuyết điểm: No

Ưu điểm: Such excellent service and the grounds were stunning. A perfect experience.

Ưu điểm: Well located

Khuyết điểm: It is an old property

Ưu điểm: Beautiful location! Great service!

Ưu điểm: The stuff was really helpful and they even sent us a refrigerator to use

Khuyết điểm: We wished that every worked when we got there. We had to get the fireplace fixed and the ac started to blow warm air. The staff was expedient in getting it fixed but it was a but inconvenient.

Ưu điểm: The place looks great

Khuyết điểm: The noise of the construction crews doing work starting at 7.30

Ưu điểm: Staff was very good

Khuyết điểm: Phone system is poor. Very hard to hear. In toom dining not very responsive. Sinday brunch only fair. Most hot buffet items over cooked or in need of attention.

Ưu điểm: The staff are very friendly and helpful

Khuyết điểm: Over priced in comparison with other hotels in the same category

Ưu điểm: The service was excellent. We were met with a glass of champagne upon arrival. Nice bar with live music.

Khuyết điểm: The pool area is a bit small

Ưu điểm: Rooms were great,very comfortable. Nice layout, very clean. Elevators were fast. Breakfast cooks were awesome

Khuyết điểm: Long lines at managers reception. Only one server, not very organized.

Ưu điểm: Everything except brekfast

Khuyết điểm: Breakfasts at the Embassy are usually among the best. This hotel's facilities were in too small of a room so it was very crowded and somewhat chaotic. Plus they kept running out of food. even though the 2 servers were working hard trying to keep it supplied. They need to enlarge the breakfast facilities.

Ưu điểm: price, breakfast, location

Ưu điểm: Like the place was nice clean bartender was great

Ưu điểm: Excellent customer service! Staff was very helpful and accommodating, exceeded expectations.

Ưu điểm: The breakfast was very nice. The Atrium was comfortable to work in.

Khuyết điểm: The rooms were small and felt crowded. This was probably due to the shape of the room. The Wifi dropped off a lot.

Ưu điểm: The overall feel of the hotel. It was welcoming and beautiful to the eeyes.

Khuyết điểm: No

Ưu điểm: Luxurious stay for a really good price. In town for a wedding and picked this hotel based on location. Picked a winner.

Ưu điểm: The breakfast featured a much better selection than I anticipated.

Khuyết điểm: I found myself in need of a microwave and didn't have one in my room. All in all though, everything was great!

Ưu điểm: Isolated location so noise was unnoticed.

Khuyết điểm: Location, it said downtown and it was not in downtown. I called to get information on reservation and staff was oblivious to their procedures. Parking was a hassle since tickets or machine were not working properly and I had to pay twice on my exit.

Ưu điểm: The staff is very couteous and always willing to help. The room was spacious and the furniture was extremely comfortable. I did not use the pool or gym but would expect those areas to be as pleasing as the rest of the hotel. The complimentary breakfast is just that. It is a breakfast that covers everyone's taste from coffee and pastry, to hot or cold cereals. HOT eggs, breakfast meats, french toast or a made to order omelette. Best hotel in all my travels. This was the second stay and will not be the last.

Khuyết điểm: Felt rushed by housekeeping on day of checkout. Tried 3x to enter room before the noontime checkout deadline. I'm sure their computers inform housekeeping when the party has "officially" checked out.

Ưu điểm: Staff very helpful and friendly. Breakfast buffet was very good.

Khuyết điểm: It was more outdated than I expected, especially for the price, and more out of the way than I realized.

Ưu điểm: Need to get better coffee! Otherwise, not bad for a free breakfast.

Khuyết điểm: The coffee!!!!!!!!!! (Can’t get a decent cup of coffee at ANY hotel we go to... better coffee than the rest would probably actually make more People choose your hotel over others.

Ưu điểm: Aside from the welcoming and accommodating staff interactions it was the little touches ... like the popcorn and the generous drink allowance at kickback . We had a great experience and would recommend Drury Inn to to anyone staying in the Phoenix area.

Khuyết điểm: The only thing we found curious was the lack of a sink in the living area where the little fridge was. But we supposed it was a space issue ...

Ưu điểm: Great staff. Great food. Overall, very good value.

Khuyết điểm: Needs a little updating.

Ưu điểm: The room was large and the breakfast was great.

Khuyết điểm: No. It’s a Drury inn they are fantastic

Ưu điểm: Clean and bright rooms!

Khuyết điểm: The lighting in the dining area was dim

Ưu điểm: Free food and drink in the evening was great.

Ưu điểm: Location and parking

Khuyết điểm: Not super clean. Only one entrance to/from. Pool closed at 10. No restaurant, very limited food/drink after 10 pm

Ưu điểm: The rooms were clean and breakfast was great!

Khuyết điểm: Nothing

Ưu điểm: The kickback they offered every night was really nice.

Ưu điểm: Breakfast and staff were great.

Ưu điểm: Very quiet, clean, friendly people, shuttle very punctual, accommodating when flight was late and didn't get in until midnight.

Khuyết điểm: Need restaurant and bar. Need lotion in rooms and able to get toiletries without extra charge when luggage doesn't show up.

Ưu điểm: Everything. The staff is amazing. Hotel employee gave us a really great room when we asked for a different one. Only hotel chain where you see the managers working and greeting guests. Love the kickback and free drinks.

Khuyết điểm: Wish they had liquid coffee creamer. I don't like powdered.

Ưu điểm: Staff are friendly and the breakfast was great!!

Ưu điểm: Pool open

Khuyết điểm: Would of liked opposite side of building.

Ưu điểm: Everything

Khuyết điểm: This is a great hotel.

Ưu điểm: A wonderful staff

Ưu điểm: Price

Ưu điểm: The Hilton quality and high reliability of accommodations.

Khuyết điểm: This is a great location for us.

Ưu điểm: Nice hotel. Rooms were great.

Khuyết điểm: Towels had some stains

Ưu điểm: Free happy hour, the front desk staff were good

Khuyết điểm: A lot of the guests there were not to happy to see people of color. A lot of them looked at us with disgust and it saddens and angers me to see so many people dealing with mental issues.

Ưu điểm: Great location. Golf course next door. Great pool!! Great food.

Ưu điểm: The staff was very friendly. The breakfast was amazing and the "happy hour" receptions were nice.

Khuyết điểm: It would be nice if the pool were heated.

Ưu điểm: The room size and comfort was excellent.

Khuyết điểm: The front desk initially tried to charge me $9.00 per day for parking. When I balked at that and indicated my memory was that parking was free. I was then told that the policy was new and they would wave the fee. They still tried to charge me at checkout.

Ưu điểm: All personnel very helpful and courteous. Would stay there again

Ưu điểm: The star rating on this hotel should be higher. This is a top-notch hotel. Sure it is new, but it is very nicely designed and well-operated.The decor and cleanliness are unmatched. The free breakfast was pretty good. Eggs, waffles, sausage, etc.

Khuyết điểm: There is not one negative thing I could say about this hotel. From staff to security to decor and food. NOw, I didn't have a car, so maybe parking is a bear, but I couldn't say. Location was great too. Can walk to everything downtown.

Ưu điểm: The hotel is very new. The staff extremely friendly and helpful. The provided hot breakfast is basic but good - hot eggs/sausage & typical continental offerings. Plentiful amounts even 15 minutes before the ending time. Great location!!

Khuyết điểm: Most hotels you can set the AC fan to continuous run, this wasn't an option here. A bit of an annoyance since the fan is fairly loud. I normally like to set the fan to continuous so I don't wake up when it turns on & off. Small issue.

Ưu điểm: It was just a really hotel.

Khuyết điểm: No

Ưu điểm: Very clean and associates very nice

Ưu điểm: The initial impression of the hotel and the room was fresh and new, solid value. From the soaps and shampoo to the comfort of the bedding. I loved the window dressing; practical and elegant Breakfast was great!

Khuyết điểm: Parking is an issue. Not sure what can be done.

Ưu điểm: Quiet Location

Khuyết điểm: No pool, and bad food (chicken tenders dipped in franks sauce and blue cheese crumbles), need more option on the lunch and dinner menu.

Ưu điểm: The location (downtown), the room and staff

Khuyết điểm: No parking area from Hotel

Ưu điểm: N/a

Khuyết điểm: Parking prices...

Ưu điểm: Location.

Khuyết điểm: Breakfast.

Ưu điểm: Great location, free hot breakfast, nice view, everything is brand new

Khuyết điểm: Everything was great

Ưu điểm: The staff were very friendly and helpful. The property provides simple accommodation which is good, clean and realistically priced.

Ưu điểm: Very clean good positioned accommodation for 12 of us

Khuyết điểm: Not sure

Ưu điểm: The. Est hotel of our whole trip!! Big rooms and very comfortable. We had a very polite meeting with the hotelstaff and it was very peaceful. If i could i would come back immediately!!

Ưu điểm: The staff was very friendly and polite

Khuyết điểm: Maintenance and elevator location

Ưu điểm: Big rooms

Khuyết điểm: Alarm could not be set easily

Ưu điểm: Neat & clean. Easy access to 17 as well as many East/West roads!! Close to restaurants & shops

Khuyết điểm: For the most part the staff was excellent!! There were two who were lazy. Preferred chatting with other employees rather than keeping up with their tasks

Ưu điểm: breakfast comfy bed

Khuyết điểm: no

Ưu điểm: Great experience from the check in to the check out. Would highly recommend this place.

Ưu điểm: Location, dining and shopping close by, near right off the freeway.

Ưu điểm: Huge rooms. Comfortable beds. Very nice staff all around. They asked what time I wanted maid service to meet my needs.

Khuyết điểm: Shower grout needs facelift. Fire alarm went off at 2:00 am due to sprinkler water pressure and everyone had to go to the lobby. Ruined my night’s sleep, but I don’t think this happens often and I’d definitely stay here again.

Ưu điểm: Super friendly staff

Ưu điểm: Great location off the highway. Room was beautiful and functional.

Khuyết điểm: Grout was coming up on tile floor

Ưu điểm: Breakfast, location, friendliness

Khuyết điểm: Dirty...

Ưu điểm: The people

Khuyết điểm: Rooms are too narrow

Ưu điểm: The resort was lovely

Khuyết điểm: I am a Marriott Vacation Owner, so I am very familiar with Marriott Proprieties. I had NO idea this room was so small. It was completely over-priced. I thought I was paying for a master room not a tiny 2nd bedroom. I don't understand.

Ưu điểm: I like the quite and it is very clean

Khuyết điểm: nothing major

Ưu điểm: Great proximity to our conference at Marriott Desert Ridge Resort, the staff was great and our condo was spacious, very comfortable and clean.

Ưu điểm: The proximity of the hotel to shopping and restaurants is definitely a plus!

Khuyết điểm: I saw the outside even though the door was closed (all doors opened to the outside). The mattress and pillows were lumpy and need to be replaced. There were bugs in the bathroom. The bathtub spout almost came off when diverting the water for a shower.

Ưu điểm: We only used the pool one day and it was enjoyable. I didn' t realize it was just a wading pool, but that was fine for us.

Khuyết điểm: Too many speed bumps coming in and out!

Ưu điểm: Discounts provided by local merchants. Great location

Khuyết điểm: We were there 5 nights and got our room cleaned only once. This was after asking daily. No coffee or creamer...went to front desk and paid $2.60 for one Keurig cup.

Ưu điểm: Great experience!

Khuyết điểm: Nope!

Ưu điểm: Location, and the ability to use the amenities like the winding river pool at the resort across the street.

Khuyết điểm: The cancellation policy was a bit frustrating. I had to leave a day early, but was not able to get a refund for that last day.I also missed the first day. Both of these were due to flight changes due to bad weather. Some kind of credit would be nice.

Ưu điểm: Water features

Khuyết điểm: No continental breakfast . Everything is extra

Ưu điểm: Great place to stay. Roy’s restaurant on site was very good.

Ưu điểm: Great stay!

Khuyết điểm: Parts were under construction, but we were never inconvenienced by it.

Ưu điểm: The comfortable atmosphere and location. The service attendants very professional at check and check out! Very clean location definitely will be staying here again and letting people know of the this location!

Khuyết điểm: No dislikes

Ưu điểm: The staff was attentive and very friendly.

Khuyết điểm: They were short staffers when needed. Only one person at night with a hotel full of guests.

Ưu điểm: Very nice, big, clean room.

Khuyết điểm: There were no shampoo... I realized it when I was already under the shower.

Ưu điểm: Breakfast was good and the staff was very friendly

Khuyết điểm: No vent in the bathroom or it wasn’t working and the one built into the microwave just recirculated the cooking odor back into the room ( filter were missing).

Ưu điểm: Clean and neat room!

Khuyết điểm: There. Were no sheets for the pull out bed just a comforter and pillow

Ưu điểm: very nice room

Khuyết điểm: ran out of most breakfast food, early.

Ưu điểm: Price location.

Khuyết điểm: Honor the room paid for on your website. When I pay extra for a hotel 40 minutes further from my destination that has my preferred ammenities I expect the hotel to hold the room I paid for.

Ưu điểm: Location

Khuyết điểm: The room was small and the microwave was broken and they had no extras

Ưu điểm: Other than the ongoing construction across the street the location of the hotel was in walking distance of all the shops and restaurants.

Khuyết điểm: Construction next to the hotel even on the weekend. Placed on the pet friendly floor. Mold on the shower ceiling.

Ưu điểm: The very courteous and friendly desk clerk is a great addition to the Marriott hotel. The proximity of the hotel to a shopping district and access to Interstate 17. Excellent property.

Khuyết điểm: Not that I can think of.

Ưu điểm: Friendly staff, very clean, close to everything. Quiet hotel, we were there with a soccer tournament and many players stayed but the rooms allowed little noise. They even helped us get a room on the first floor, with no hesitation.

Ưu điểm: I like the location right in the heart of downtown Phoenix.

Khuyết điểm: This hotel made me think of a roadside motel. The rooms are very small and cramped, the air conditioning is so noisy that getting a good nights sleep is next to impossible. The valet parking is ridiculously expensive at $33. Find another hotel to really enjoy Phoenix, the jewel of Arizona’s crown!

Ưu điểm: The facilities are excellent Breakfast balanced and well done even had soy milk.

Khuyết điểm: The room offered; I booked a king room and was given a room with 2 king beds way over my requirements for a single traveler. When asked if I can change to a smaller room it wasn’t seriously considered and no one came back to me. No value for money for me being on a budget. No facilities to make tea only coffee. The location; as I was cautioned about direction to go by staff

Ưu điểm: Quite and located close to restaurant and night life

Ưu điểm: Great Distance to Talking Stick Arena

Khuyết điểm: Nice, just make sure the cleaning people makes sure everything gets clean up, we found mariguana residues by tv and a part of the counter :(

Ưu điểm: The location was GREAT. The AREA was GREAT.

Ưu điểm: The staff was excellent.

Khuyết điểm: The room was set up in a very forced and awkward fashion to take in a "view" of a parking lot and the stadium. They turned the bed 90degrees from what was natural in order to do this and it was really weird. It was very noisy and the fire alarm flashed a bright white light directly over the bed. I ended up putting a band aid over it. The staff was responsive and very kind and helpful but it was the next morning already after a bad nights sleep.

Ưu điểm: It was close to the venue we cisited

Khuyết điểm: The parking situation.

Ưu điểm: The hotel is presented beautifully.

Khuyết điểm: Being disturbed by maintenance guy, ac in the room gave it a roadside notell motel atmosphere, pillows way to soft, valet parking very expensive, had to wait on the sidewalk for ever to finally get our cars back

Ưu điểm: Well maintained, gorgeous pools, 24 hr pool, impeccable grounds, stunning archeticture, free shuttle to the Fashion Park Mall.

Khuyết điểm: The poolside food menu options were lacking + drink prices were very high.

Ưu điểm: Staff was incredibly nice and helpful. Beautiful building and grounds. We actually had breakfast/lunch several times at the golf course; it is a good deal and the staff is top notch. The pools were great.

Khuyết điểm: For such a beautiful hotel, there were common areas that were surprisingly dirty. The bathroom vent in the Ocatilla lounge was filthy; there was also a pile of dead bugs in the corner. My room, however, was spotless.

Khuyết điểm: The price of the wine! Way too expensive!

Khuyết điểm: The staff was very inflexible and wouldn’t give us a roll away bed even though the room was enormous. Guests came in late and very loudly at night.

Ưu điểm: room and pool

Khuyết điểm: work out area was not great. It was satisfactory though

Ưu điểm: designed well and fancy

Khuyết điểm: car park was far from the hotel reception

Ưu điểm: Staff was friendly. But was very disappointed in location of room

Khuyết điểm: It's a good resot but I booked a patio\balcony room and they put me in the construction area so my view wad a white wall built around our patio. If I had known the patio wouldn't be able to be utilized i would have downgraded my room. The only other down side is paying to park at your own Hotel.

Ưu điểm: A lot of character and history.

Ưu điểm: Room was fantastic and staff was great.

Khuyết điểm: None.

Ưu điểm: Upon arrival, there was no water in our room but No one bothered to let us know. We only realized after using the bathroom and learning there is no water in the room. When we called the reception, we were told they knew we had no water and did not expect to have running water for another hour or two. I understand emergency water shut offs happen but they could have told us about this before we were sent to our room and were faced with humiliation of using the bathroom and later realizing there is no water and we had to wait about 2 hours before water was stored. The following day, the elevators to our room did not work for several hours. There was no sign to say where the emergency exit was or the stairs or how to get to our rooms. We decided to leave and go get a meal, hoping they would be working upon our return. But hours later, we returned to still having no elevators. We were on the 4 floor and my husband had bad hips so he could not climb 4 floors up. We tried to use the lobby phone to get help, but it had no informative guide as to how to reach the front desk. The phone just rang out. We had to walk back to the lobby and we were told the elevators should be working now and that the engineers had assured her of this fact. She was going to send us back but given our experience, we asked her to go with us so that she can assist further if they were still not working. She agreed to walk back to the lobby with us to prove her point but she was embarrassed to learn the engineers had lied to her and that indeed the elevators were not working. The engineer was called in by the manager who stood there, looked us in our eyes and flat out lied and said they were working which was a joke. This lie upset me even more to stand there , witness the non working elevators and still claim they were working. So when I asked the engineer to explain how they are working, his answer was “the engineer is working inside the cabin,” which is a far stretch from the elevators...

Ưu điểm: The location

Khuyết điểm: Extremely poor customer service, I will not likely stay at this resort again. I am a local to Phoenix and stay at many resorts during the summer, and this resort has the lowest quality customer service.

Ưu điểm: Beautiful historic property with lots of history! Nice that they allowed dogs. Kids got toys at checkin which they loved! The grounds are lovely.

Khuyết điểm: Wasn’t prepared for amount of construction (including family pool). Hassle to get from car to room (long walk with kids / dogs, car not accessible during stay without valet situation). Parking and everything else was pricey.