Khách sạn ở Ko Lipe

Ưu điểm: Location. Simplicity. Staff.

Khuyết điểm: Nothing

Ưu điểm: Beautiful location, excellent friendly staff. The perfect Thailand Island getaway holiday.

Khuyết điểm: The location and view.

Ưu điểm: We booked a beach front villa, and I can tell you it's really 15 meters distance from the sea. This strip of Lipe is calm, secluded and with alive coral reef. The restaurant offers good quality, with fresh juices and made on the moment eggs and pancakes for breakfast. But the real deal for us were the people. So warm, sweet and efficient. Always with a genuine smile on the face. We'll definitely come back when in Lipe.

Khuyết điểm: We loved our stay. If I had to chose something I would say that maybe the showers/toilets of the villas should be updated. Also if you look for a place where you can have a broad range of services (pool, kayak, massages) this is not the ideal structure since they don't offer any and it's a bit far from Pattaya Beach where most of this stuff is. But really this are minor flaws in a perfect stay.

Ưu điểm: Amazing location, 'quiet corner' of the island so just other guests. Much more private compared to accommodations at the longer beach, while still in walking distance to central street etc. Spacious bungalows, large enough to sleep with 2 adults and kid. Great terrace with amazing view on ocean. Good staff. Professional, well organized and friendly. Examples: service of pick up at pier, friendly and playful with our daughter, free snorkling gear and box of beach toys for kids to borrow

Khuyết điểm: Nothing really

Ưu điểm: The location was beautiful at the quiet end of Sunset beach. Staff were amazing and warm, the friendliest we had in Thailand. Snorkeling equipment was provided to all guests to explore the surrounding coral reefs so we didn’t even miss the pool. Smiley the dog was definitely a highlight and helped alleviate our homesickness for our dog back home.

Khuyết điểm: Breakfast was great but we didn’t enjoy the lunch/dinner menu as much.

Ưu điểm: - The amazing staff who make your stay perfect from the arrival to the departure !! - Best spot on sunrise Beach with no few boats. with many fish for snorkeling (Free equipment proposed by hotel) - Calme and amazing view in beachfront cottage (room 2) with modern equipment. - Rich and various menu in the restaurant - good attention as it was our honeymoon travel We will come back for sure!

Khuyết điểm: Small things : - Maybe add kayak for free or rent - The cottage water has weird smell. But the hotel propose about 4L of drinking water free.

Ưu điểm: Everything! And the staff!

Khuyết điểm: We stayed here over xmas. One of our favourite hotels now! Absolutely loved it. Great location great rooms. Nothing fancy just honest clean friendly place. We are already lookimg at going back in september. We did our open watwr with adang sea divers which was just up the beach. Also koh lipe is one of the best islands we have ever been to!

Ưu điểm: Everything. From the arrival till your day to day activities.... Akira staffs never fail to pay attention to your needs and over exceeds your expectations. Besides the luxury part of the island, Akira has the best hospitality. They pick you up from the immigration check point, arrange snorkeling trips, and so much more. What's bonus every time we come here is...their happy hour at 4pm till 8pm! Buy 1 free 1 on any drinks on the menu! It's awesome here!

Khuyết điểm: Nothing.

Ưu điểm: This place was perfect

Khuyết điểm: The WiFi was a bit slow but who cares when you are on Koh Lipe

Ưu điểm: New, modern and very clean. Pools and facilities were also very clean and well maintained. Staff couldnt do enough for us and would definitely go back again. Will be recommending to others. Nightly BBQ, Happy hours (4pm-8pm) which was buy one get one free and DJ were great.

Khuyết điểm: Food and drinks were more expensive than nearby places outside of happy hour. We were in a room quite far back which was quite far away from the beach (but had one if the pools nearby).

Ưu điểm: •our room was fabulous, they put us on the second floor due to our kid and the proximity with the magnificent pools on the ground floor; •pools; •kids club; •amenities.

Khuyết điểm: •off menu for kids is very dificult to obtain; •could handle better with our glitch..use the safe; •staff could use some english training to level up the experience; •would appreciate a third towel for our 3 years old kid since we had a long stay.

Ưu điểm: The location is perfect, the staff is super friendly and very helpful.

Khuyết điểm: The AC was very noisy that’s why it wasn’t very comfortable to sleep in the room. The common areas could be cleaner. They should have more yoga lessons.

Ưu điểm: The concierge staff and the bar staff were outstanding. The rooms are the best on Lipe. Great pool. Good breakfast.

Khuyết điểm: This resort likes to try and charge 300b extra for a child when booking dot com have already charged for the child. Bad policy. First time seen a hotel try this unprofessional policy.

Ưu điểm: Great location

Ưu điểm: The room is clean and superb. Staff are helpful and friendly. But unfortunately there is no iron provided in the hotel. But overall is excellent place to stay, strategic location too.

Ưu điểm: Bangalow was nice and clean, looked really good in wood, the live border outside makes it seem a bit detached and not in a face with neighbors so that is really good. Makes it nice to chill outside. Location is central, so you have shops and restaurants at your doorstep and access to all of the beaches a few minutes of walking away. Breakfast is really good! The shining point is definitely staff, receptionists/owner? are amazing, both really nice, smiling, very helpful and make your stay really pleasent. They can also organise trips and ferry tickets for a good price. You also get a lot of towels with house keeping so you also have them for the beach. If you have peanut allergy this is the place for you as they don't use peanuts in the kitchen (at least they didn't) so those members of our group that that was applicable for, could have a nice breakfast and other meals there

Khuyết điểm: Restaurant is otherwise a bit more on the expensive side (I heard, never really checked myself to be honest)

Ưu điểm: Amazing staff, they really try hard to make you feel amazing, always nice and happy, they answer all questions with valuable info. also with free transport to and from ferry and to trips. Location is central, close to everything as island is small. Rooms are clean, nice and comfortable! Sockets and multiport USB charger. Plenty of towels and everything. Even when we put do not disturb sign on, we had a nice surprise with new towels, water, tea/coffee in the bag hanged outside of our door. Amazing. Breakfast was very good. They can also organize everything (for daily trips) and gave us a good price and service. Was very satisfied!

Khuyết điểm: Close to the road, so can't utilize balcony much on the lower floor as city view room. Didn't hear much noise from the road though, more from the corridor and other guests. Some leaking sink trouble, but fixed asap!

Khuyết điểm: Lovely room Comfortable bed.

Ưu điểm: Perfect location. Nice clean room, daily drinking water. Free transport from/to pier. Tasty breakfast.

Ưu điểm: They are very helpful, kind, smily and give all information that you need. We highly recommend.

Ưu điểm: Service mind of all staff is the best. But there is some point that can improve like the service on transport after the guest get on the islands, the resort maybe call out for their customer instead of showing just only their resort name sign. Anyway, overall is great.

Ưu điểm: The location, the staffs

Khuyết điểm: No toothbrush and toothpaste provided

Ưu điểm: Amazing location, good breakfast buffet, spacious room, nice contemporary design

Ưu điểm: Great location. Probably the best breakfast. Very good variety of food

Khuyết điểm: A lot of steps if your room was near the entrance by the reception. Not good for older people. But can organise beforehand.

Ưu điểm: amazing breakfast, with vegeratian options. the beach was very clean and you got free beach towels every day. quiet place and close to the walking street. spectacular sunrises.

Khuyết điểm: the beach is pretty small, and the sun shines until 4pm.

Ưu điểm: The staff were very friendly. The beach was lovely. And the breakfasts were very good.

Khuyết điểm: We paid a lot of money for this hotel and it didn't meet our expectations! Our first room had RATS running around the room in the night. They ate our food and made a lot of noise (fortunately at the time we didn't know it was rats!) We asked for another room which we given but no apology or explanation was offered ( and they continued to put guest in that room!) The water from the tap was dirty, we had a live thread like worm from the tap a few times and the water always had black bits in it, therefore you could not wash your teeth, or anything like cups or glasses in that water and obviously could not drink it or use it to make tea or coffee. You were provided with 2 small bottles of water a day which was not adequate. The internet is dreadful, at times you were unable to make a simple WhatsApp call! Finally there are 100's of steep steps. I did not see any mention of that anywhere so those with mobility problems should not ever consider going there. Had we not paid in advance through booking.com. we would have demanded and expected a refund or some sort of compensation.

Ưu điểm: The hotel is located in the best spot of the island - on the Sunrise beach at the far end - it is a perfect spot aside from noise streets and busy beaches. If you ever doubt which beach is the best on the island - look no further. Sunrise beach has this space, long shoreline, disperse hotels, some tranquillity in a way. Pattaya beach is rather crowded and the bay there is secluded so there is no much breeze during the day which makes it hotter. Sunset beach is located down the hill which prevents the sun from the beach in the morning and early afternoon. The hotel itself is impeccable - we were staying in iComfy room which was great. The staff is friendly, attentive. They take care of pretty much everything you need, even can get you a motorbike taxi around the island for 50 batt 24/7. It is a short walk to 7/11, walking street, restaurants and etc. The hotel itself has a great restaurant, loved my breakfasts overlooking the sea. We had no troubles arriving and leaving the island - the hotel arranged transfers to the pier both ways. Can't thank the hotel and their staff enough for such an impeccable experience!

Ưu điểm: Good food.

Khuyết điểm: Smelled mould in the room.

Ưu điểm: All staff are very friendly & helpful

Khuyết điểm: The rooms need renovation. Too many flies in my room, no towels provided when we check in. Restaurant is too small compare to the no. Of rooms in the hotel.

Ưu điểm: Location is the best in Sunrise beach. Crowded beach with boats but in front of the hotel there was just a few of them. Amazing room, amazing view. Strong and hot shower. Needed to request a softer pillow but the staff was ready to provide. Food is very good, breakfast with a lot of options. Drinks around the same level as other places in Koh Lipe, but there was additional taxes and tips that makes prices 17% higher than other places. Transfer from immigration to the hotel was free and the support to carry the baggage was excellent.

Khuyết điểm: There was a sewer smell on the path that leads to the beach and pool. 17% higher prices due to additional Tax and Tips (no other place in Koh Lipe asked that). The hotel is quite expensive for Thailand. Small pool deep for a 6 year old child. Pool ladder was broken with two missing steps.

Ưu điểm: Was amazing, beautiful and the staff where incredible. There are heaps of reviews complaining about the stairs and that worried us but turns out it was just three flights of stairs, so unless you have a disability or a handicap I’m sure you’ll be able to survive. The staff will also help you with any luggage if you ask.

Khuyết điểm: Sometimes smelled a bit funky.

Ưu điểm: It is a stunning location and it was wonderful sitting on a balcony surrounded with forest overlooking the ocean. The hut was basic, but clean and relatively comfortable. Mostly bug free, except for the bathroom where geckos and mosquitos could come in through vents that weren't covered. The bed had a mosquito net and there was a fan. The free drop off and pick up service to town was great. Nice for couples or solo travellers not wanting to socialize and just needing a quiet peaceful spot in nature.

Khuyết điểm: No kettle in room, no tables or shelves to put things. I experienced the guy who manages the place, he is tall with a neatly trimmed moustache, as incredibly unwelcoming. He seemed angry at everything I asked about or requested. The one morning when I helped myself to some hot water from the breakfast buffet that was already set up at 7:23, he shouted at me to tell me that I could only take stuff from 7:30! I thought it was ridiculous! He also made a point of driving like a maniac through bumps in the road when taking me to town, which hurt my back. I stayed 3 nights and would have stayed another 3 if It wasn't for this bad vibe, so I moved to a different guesthouse.

Ưu điểm: The place is amazing if you order a sea view room. It was wonderful to wake up just looking at the sea and being able to go to the beach in one minute distance from the bungalow. The bungalow was very clean and very confortable. They provide you free shuttle to the small centre from 8am to 9pm. The place is nice because it’s not in the crowded area of Koh Lipe and you can just walk from side to side of all the beaches around the island. I highly recommend it!

Khuyết điểm: The pillows are a bit hard and it would be nice to have a tap where to clean your feet from the sand just before going up to the bungalow.

Ưu điểm: Location , room basic but ok , the guy who ran the hotel very helpful and would always take you into walking street on his motorbike/ sidecar for free but you can walk to walking street in less than 10 minutes

Khuyết điểm: Room but basic but you get what you pay for !

Ưu điểm: The room was overall perfectly fine, if not what we thought we had booked. It is not clear from any photos or room descriptions that all the air-con rooms are far away from the ocean. Bed was comfortable and clean, outdoor shower was spacious. Hotel has a small beach, but as others have pointed out it is not that suitable to swim from. Instead, wade on over to Benny's and grab a cocktail.

Khuyết điểm: We must have gotten someone on a bad day, as the check in was hurried and cold. We felt that were an imposition or interrupting. The room was not as advertised (although fine) and breakfast was a complete let-down. Do not pay for breakfast if you stay here, just walk into town.

Ưu điểm: This is one of the best places at Koh Lipe, if you would like to stay close to the not crowded beach (Sunset Beach), in peace and chill atmosphere. Staff is very friendly, my cottage was just over the beach, 20 meters from it by stairs. Breeze cooled my cottage every night, so I slept with my windows open, listening to the sea. And as bonus this is affordable place to stay. ;-)

Ưu điểm: We loved staying at Sunset Beach Resort. Although the location is a little ways out of town, that is what made the place even more appealing. The bungalows were super quiet and had very comfortable beds, so it is easy to get a good nights sleep after a long day playing in the water. They offer a shuttle service, making it very easy to go to the main area in the evening or get to the ferry in the morning. The staff were super friendly and helpful. Also loved the outdoor shower.

Ưu điểm: We stayed in a more recently remodeled suite And it was amazing! Great air conditioning and the shower/bathroom was very unique. Had a really cool outdoor shower. Bed was comfortable. Breakfast is simple. The beach right in front of the resort is small and secluded, a bit rocky but very close to surrounding sunset beach and small local bars. To the right of this beach is a really cool eco friendly bar, a bit expensive but cool vibes. My favorite was the Spanish influenced bar on the beach to the left. The hotel drives you around I’m the Tuk Tuk I’d needed to go to downtown or the ferry. There’s a reAlly cool reggae bar hidden in the jungle next to this hotel. It’s not super central location but it’s kinda of nice not to be central and to get to the other side of the island is no more than a 15 min walk. I’d stay here again! They do have a few rooms that face the ocean and seem like they’d be amazing place to stay if vacant and as long as they have air conditioning.

Ưu điểm: The hotel is very well located on walking street and very central, yet quiet at night. The rooms are clean and comfortable and they have everything you need. Good value for money, would definitely recommend.

Khuyết điểm: The hotel is close to the nearby buildings so the view is... non existent. We knew that and didn’t care but be aware.

Ưu điểm: Very silent and very comfortable bed. In the middle of walking street so you have the main part of the restaurants at walking distance. Everything clean. Great!

Ưu điểm: Very good location, along the walking street

Khuyết điểm: Have a beg bugs but it's okay just bring your insect repellent

Ưu điểm: Location,location and location

Ưu điểm: Perfect place to stay right in the centre so it's easy to get to any beach and all the shops and restaurants. Big rooms with good aircon, clean, quiet despite being so central, good showers, balcony (we had a sideways outlook) safe and free water every day, beds are big and comfortable. Staff were very friendly and helpful, we would stay again.

Khuyết điểm: The building next door is close but it really didn't make any difference

Ưu điểm: Warm welcome from friendly stay. The room was very clean and had everything we needed from the safe to the fridge. Ideally located right on walking street between the east and west coast beaches. Tap to clean sand off feet and snorkel gear, and our own drying rack outside the room for swimming and snorkel gear.

Khuyết điểm: -

Ưu điểm: The breakfast was excellent. The room was comfortable except for the roosters who start at 5:00 am. The pools were wonderful. The beach was beautiful, not groomed but clear. Pool towels appreciated. The pick up at pier and move to new resort was a bonus. Very clean room and grounds.

Khuyết điểm: The walk to the garden view rooms is a challenge but doable. Our room was the last One closest to the road so you heard cycles, taxis. The roosters.

Ưu điểm: The swimming pool was nice and the staff was very friendly

Khuyết điểm: The bathroom is horrible, old fashioned and very poor.

Ưu điểm: Located on beautiful Pattaya Beach the hotel really is superb. Stunning views that you never tire of looking at

Khuyết điểm: Nothing

Ưu điểm: The hotel location is perfect. Everything is quite clean and well-maintained. The staff are very amiable and pleasant to deal with. The hotel massage parlor is the best in Pattaya Beach. We appreciated 2 complementary bottles of water per room on a daily basis.

Khuyết điểm: The assortment of breakfast buffet could be a bit more varied, looks Chinese oriented since the majority of guests during our stay were from China. No gym:(

Ưu điểm: We liked breakfast, beach,swimming pool. This hotel is very clean. Cleaning lady was very polite and doing her job very good.

Khuyết điểm: Nobody was waiting to pick up us from pier, they were late, it's took only half a day to replace not working kettle in the room.

Ưu điểm: Breakfast and cockroaches in bedroom

Khuyết điểm: It is an old resort, and in the first night we found cockroaches in our bedroom. Since it isn't a cheap resort I would expect much more quality.

Ưu điểm: Good Wi-Fi. Pick-up and drop-off in boat terminal. Towel and chairs directly on the beach in front of the hotel. Good breakfast. Very fast and reasonably priced laundry service. Swimming pool of the upper part of the hotel really nice.

Khuyết điểm: It was not a problem for us, but if you get a room up the hill, it can be annoying to have to go all the way up there. No cheese in the breakfast.

Ưu điểm: The beach in front off the hotel was wonderfull!!

Khuyết điểm: Nothing.

Ưu điểm: Excellent location, right on the part of the quiet side on the beach. The rooms are spacious with a nice view on the see.

Khuyết điểm: We stayed for two weeks in this hotel and to climb up to the rooms (sea view) were very tiering several times a day. There is a hill you need to walk on and also there are many, very steep stairs before you reach your room. These rooms are definitely not for older or not very fit people.

Ưu điểm: Staff excellent, breakfast excellent, location excellent. The lady on reception is super efficient - organised trips, transport, snorkelling equipment - you name it!

Khuyết điểm: Bedroom was on the ground floor and had a large window. People could see directly into our room.

Ưu điểm: Breakfast was quite nice. Someone else had written that it was only cereal but there was also juice and fruits. Eggs also available for a small extra charge. I had an economy room with shared bath. The king size bed took up most of the room and there wasn't much for hanging or placing anything. At the price, I can't complain.

Ưu điểm: The room was ideal for our stay, clean, comfortable, and in a silent area. The neighboring cafe (MOJO) whom the breakfast was provided by is an amazing place.

Khuyết điểm: The only thing we missed was a wardrobe to put our clothes, luggage in.

Ưu điểm: Everything was good, breakfast was superb. Room was a very good size with a nice big bed and great AC. Staff very helpful on arrival plus they offer a free shuttle service to and from the pier so you don’t have to carry your luggage around.

Khuyết điểm: Electric wasn’t the best, it went off a few times for an hour at a time BUT... It was a problem on the island and not specifically the hotel as one night literally the whole islands electric was off for about 15 minutes

Ưu điểm: Breakfast is perfect, best we had! Bed really comfy

Khuyết điểm: Maybe the shower bit small is you tall, and not enough light in the bathroom

Ưu điểm: Staff were super friendly and the location is great. All beaches in walking distance. They also serve a great breakfast. We loved it.

Khuyết điểm: The room was a little small. Not much space to put your things, but the bed still super big and comfortable.

Ưu điểm: Very clean Excellent breakfast! Friendly staff

Khuyết điểm: Location is not the best. 5min walk to the beach. But very close to shops and restaurants.

Ưu điểm: Great breakfast! Nice and comfy rooms. Good location close to walking street and sunrise beach. Very quiet during the night.

Khuyết điểm: Nothing :)

Ưu điểm: Great breakfast lovely staff big comfortable bed

Khuyết điểm: Very small room no wardrobe but they did put fixtures up to hang coat hangers on

Ưu điểm: The Location, The Room, The facilities & 5 star hospitality from all the staff. Everything superb ❤️

Khuyết điểm: Nothing Perfect Stay

Ưu điểm: The location was fantastic.

Khuyết điểm: For several hours a day, the rooms will smell like sewage. It made it very difficult for us rest in the room during those hours. The images online are also very different to the actual room. The door to the room was insanely difficult to keep shut or open. The towels were stained with what we hope was ketchup. The bed sheet has stains as well. Overall, just a really below average room.

Ưu điểm: Good location in the middle of the main road but not noisy at all. The beds were really comfy and the environment lovely. The staff was amazing, they did their best to make us feel like home. We are vegans and they adapted some of the menu so we could enjoy as much as possible! Would definetly stay with them again!

Khuyết điểm: We didnt have hot water in the shower

Ưu điểm: The Box is an absolute Spanish heaven in the middle of Koh Lipe. The location is perfect, all restaurants are 10-seconds away and all the beaches are a 5-min walk away, it is right in the middle of the Walking Street with a hospital and two 7Elevens right next to it. Their Tapas restaurant was always full, from breakfast to lunch to dinner there were always people waiting to be seated. The Spanish owner is a total sweetheart, the place is a compact resort with all the necessary things. Please consider staying here, it is better than staying on the beach.

Khuyết điểm: We had to leave :(

Ưu điểm: Very good atmosphere. Location is great, just middle of walking street. Didn't hear any noices to the room, although our room was quite close to it. The Box restaurant was awesome aswell :)

Ưu điểm: The staff were great, always smiling, always willing to help.

Khuyết điểm: The room is tiny, much smaller than it looked in pictures. The bed is 2 beds pushed together and mattress is hard. Need to be replaced. The shower needs to be fixed, there’s no water pressure, it’s a trickle. It’s overpriced for what it is.

Ưu điểm: Everything was super clean and the room had everything we needed. Location is great and quiet even though its on walking street. Friendly staff and great food as well! I would definitely stay here again!

Khuyết điểm: Airco made quite some noise during the night but other than that, all was great!

Ưu điểm: The location is great, beautiful view for breakfast. Our room was beautifully decorated for our anniversary. We had a great massage at the resort spa.

Khuyết điểm: The breakfast food was cold - some Bain Marie’s has no heat at all under them. The beds were rock hard The water pressure was poor, & water tepid warm at best. On our last day noticed the water heater was leaking We specifically asked for a quiet room - we could not have been put in a noisier location. The wifi barely worked.

Ưu điểm: The location of this resort was great. The bungalow was clean and cozy. The lunch was ok.

Khuyết điểm: The breakfast could have been better. We thought the "gym" would have been better and bigger. It was just a small "room" with a bike.

Ưu điểm: Good location right on the main beach and close to the walking street

Ưu điểm: The location

Khuyết điểm: Everything else. The check-in experience was bad with unsmilly staff. Then electricity didn't work in the room, so the technical guy entered without even knocking. Breakfast food is very low quality and cold

Ưu điểm: breakfast buffet was amazing especially the omelette. the staff informed me when checking in that the thai side of the buffet is halal and they only have one bacon option at the western side of the buffet. friendly staff and very helpful. staff waited at the jetty to help you carry your staff without any charge. the resort area was amazing and the cafe was next to the beach. it was a clean beach and doesnt feel crowded at all. they provide mosquito repellent which was great and room is complete with fridge and water heater.

Khuyết điểm: the bed can fit three people but the matress was like what you’ll get at a cheap hotel.

Ưu điểm: Location was good for pier and walking street. Bed and pillows comfy.

Khuyết điểm: WiFi terrible, pool smelt musty, bathroom was gassy, paving through the resort was brick many of these were loose or missing making it dangerous esp at night or if your older. The restaurant felt grubby. Not our best experience in Thailand. Was expensive for what you get.

Ưu điểm: Large room. Comfy beds. On site mini market.

Khuyết điểm: Water pressure in wash basin was low.

Ưu điểm: Nice location.. walking distance to the walking street and also sunset beach. The bed was comfy . Friendly staff especially the manager.

Khuyết điểm: The breakfast menu could have been better. Local+ continental food would have been great!

Ưu điểm: The staff was absolutely excellent. They went out of their way to help me and my family.

Khuyết điểm: Don’t have much to complain. But maybe provide cot bed for the youngest guest

Ưu điểm: Clean and comfy.

Ưu điểm: Facilities - older buildings could use a touch up and drinking water in the taps. New units are awesome. Pool is used little, maybe because beach so good. Rooms have fridge and coffee maker. Hotel provides free snorkeling gear and towels. Breakfast - good, but the same, or near the same everyday Location, - awesome next to great swimming, snorkeling beach and near all facilities and services. Boats pull up on the side of resort. Wifi - not great, get a coffee from the restaurant next door and use their's on the beach Staff - super friendly, helpful, and accommodating

Khuyết điểm: Expensive during Chinese New years

Ưu điểm: Great location, pickup from ferry was helpfull

Khuyết điểm: Poor wi-fi

Ưu điểm: Very gentle person at the reception

Khuyết điểm: Only one person at the reception would speak english