Palazzo Capua - Ax Hotels

The room (Suite Prince Francesco) at the Capua Palace was very spacious and nicely decorated. The large terrace is an added bonus. The amenities including the outdoor pool and SPA at The Palace (sister hotel) are modern and nice as well.

The buffet food is budget hotel standard so I wouldn't opt for HB next time. The bed and pillows were very soft but I understand that this depends on personal preferences. The aircondition unit in the room was quite noisy especially at night. The indoor pool was cold but nonetheless clean and the area is nice.

Great room very comfortable and spacious staff were extremely helpful and attentive

The room backed onto a rest room for staff from hospital that was located next door. Unfortunately the noise from the staff talking was quite loud and started very early in the morning. Consequently we were woken up every morning sometimes as early as 5:30 am if it wasn’t for this disturbance I would have no hesitation in strongly recommending this hotel

Location is not convenient--not on a public transport line. Difficult uphill walk to get back to hotel from commerical district. The AX Palazzo Capua is apparently an annex of The Victoria hotel. Had to go outside to get to main hotel facilities--even simple things like getting ice. Elevator was not working in our building. Had to carry suitcases up a flight of 34 steps to get to our room. (A young lady from the hotel was not strong enough to do it. Room is beautiful, but not practical--maybe even dangerous in terms of risk of falling is trying to get from the bed to the bathroom in the middle of the night (unmarked floor level change & poor lighting.) Ancient refrigerator. Few English language televisions stations.