Nairi

My room was not cleaned for 2 days in spite of asking 3 times. 3rd day of my stay room was cleaned and the door was left open whole day with my belongins inside. there was no night lamp in the room, I was not provided even after asking and complaining, I was with my little daughter so we left the light on whole night. I booked two rooms for the same price for my sister and me, but second room was tiny with child sink in the bathroom with no internal door, there was a rear door outside only that feces garden. When I asked why, staff answered that it is standard room rudely. I would never go back to this hotel. Receptionist was also a bit rude not attentive when guest approaches to reception. This hotel ruined my mood and stay in Sochi.