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the staff were extremely friendly and helpful.
As I had read in the reviews before I booked, I found the staff to be very, very helpful (several of their names are Antonio, Aldo, and Cassandra). They gave good suggestions on places to eat, had maps and resources for Sorrento and going to Pompeii and Capri. Their willingness to help and knowledge of resources are strong points of staying at this hotel.
The WI-FI did not work for us and another couple that was staying there. There is no elevator and some steps to go up and down, depending upon where your room is. However, I would stay here again.
The staff, every single one of them, was so kind and helpful. They helped us plan our excursions to Pompei and Herculaneum, providing train schedules and site maps. I could not possibly say enough nice things about them. I wouldn't hesitate to recommend Hotel Desiree/stay there again.
Only stayed one night so not possible to be objective. However, the guy on reception was very very helpful and friendly.
The hotel had a musty damp odour in the room and old fashioned facilities. It neeeds to be modernised.
It was a 10-minute beautiful walk into town, the staff were wonderful, it was a simple room, very clean, great view, simple but very good breakfast. We would definately stay there again.
Would not choose to stay there in summer, as there is no air conditioning.
the veiw and the beach
The location was excellent. The view from the window, the front desk staff extremely helpful, the best I have come across. Internet point in the room. No TV in room but we were given one free upon request. Note: no hairdryer. Shower in bathtub but no problem. Lovely hot water and clean bath.
My first impression of the room was that it was a bit shabby. Yet the rate, the view, the location, the staff, the breakfast was all excellent. Yes I would definatly stay there again. We met another couple who paid more that double in a supposed 4 star hotel and they were bitterly dissapointed, the room and service was a disgrace
the staff was very friendly and helpful
very "bare bones"...a good 10-15 minute walk into town...no hairdryers...lots of steps to walk down to rooms...didn't get to the beach, but they do have private access....
overall service were good and hotel staff were nice
make renovation to room 23
The staff were very friendly and helpful. The hotel has some lovely views.
Hotel Desiree tọa lạc trên vách núi nhìn xuống thành phố Sorrento, cung cấp phòng nghỉ cách trung tâm thành phố chưa tới 2 km. Khách sạn đặc trưng với tầm nhìn tuyệt vời ra Vịnh Naples. Các phòng nghỉ rộng rãi, yên tĩnh và sạch sẽ tại Desiree có tầm nhìn ra những khu vườn và biển. Một số còn có ban công. Khách sạn còn có quầy bar và sân hiên với tầm nhìn toàn cảnh. Hotel Desiree trên đỉnh vách đá này có vịnh riêng và thang máy đưa khách xuống bãi biển riêng của khách sạn. Khách có thể dễ dàng đi bộ đến các cửa hiệu và nhà hàng. Gần khách sạn là trạm dừng những chuyến xe buýt đưa khách xuống bến cảng. Đội ngũ nhân viên thân thiện, nhiệt tình của Desiree luôn sẵn sàng hỗ trợ khách với thông tin du lịch trong vùng cũng như các hành trình đi bộ và đặt chỗ các tour du lịch.
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