Chuyến bay đến Wellington
Khuyết điểm: Nice
Ưu: One of the JAL ground crew was fantastic at Narita airport. I didn’t have enough time to get on my next flight. She provided me full assistance to take me to the connecting flight gate on time.
Khuyết điểm: Several flight attendants gave me wrong drinks.
Khuyết điểm: We’ve missed this flight due to a medical emergency. Called before the flight took off to advise on the situation and ask for help to rebook the same flight later once the health status is stable. Have been told that there is absolutely nothing that can be done to be partially partially refunded at least for the 2nd flight that had to be catched after over 30 hours, which is unacceptable.
Khuyết điểm: Earphones never connects at my seat either other seat it’s was little hard to watch movies