Gending Kedis Luxury Villas & Spa Estate

It was a big 3 bedroom villa, big enough for my 6 person family, i do have a 1.5 year old infant, they provide us a baby chair. And safe enough for she to play around.

It's an old villa, with many things inside are old and need to be renewed like the TV (square-ish and bad colour 2000-ish tv), drapes, sofa, carpet, wood furnitures. it' s very not clean for a 'luxury' villa, very dusty, many spider webs, sheets are not clean enough, sofa's fabric already lose colour and dusty when we sat on it, glasses need to be rewash before use, spider's web on bathup faucet in the main room, there's a fabric on top of the bed which got a dead bug on it and we can see it from the bed. Bathroom shower not cleaned well as the shower water going out irregularly. Pool was full of falling leaves (which was okay for me it was happening heavy wind before we came) and housekeeping came but only cleaned top of the pool. Leaves below they did not clean and on the side pool also they did not clean. Everytime we open or close the drapes, the dust would come out. They leave the powder room to clean as well. Shower amenities is like two or three stars hotel, i have stayed in some three stars hotel which has better amenities. Trees inside villa are not well maintained, therefore some of it are not healthy it looks dirty and not good aesthatically. Moss also found a lot on the stones. breakfast taste and selection was a little bit poor. free refrigator bar (yay) BUT only 4 free drink (1 of them is sparkling water) for 6 person and NO REFILL.

Beautiful place and wonderful staff. Sorry but we were not happy with our stay since the private pool didn’t work 3 of 5 days and the aircondition in the master bedroom was out two nights.