Look Hotel

It was my first time travelling out of the country to celebrate my birthday and I asked the hotel if they could give me a free slice of cake for my birthday. Upon arrival inside the room, there was no cake. But later that evening, I found a Starbucks eggtart inside the room with a simple happy birthday note on it from Look Hotel. I was really surprised because that meant that they didn't have a complimentary amenity, but they extended their courtesy by buying me something just to make me happy on my birthday. So thank you very much! I am a hotelier as well, I work as a Front Office Associate in a 4 star hotel in Manila, and I must say the staff really exceeded my expection. I love how all the Front Desk staff were very helpful, especially when me and my friend ask for directions. They don't get irritated and they sincerely want to help. I highly recommend Will, and his 2 other colleagues. We were not able to get their names (tall white girl and tall guy). They were all very helpful and nice!! The breakfast crew at the restaurant were also helpful! So thank you for making my trip memorable. Thumbs up!!

The only thing me and my friend didn't like was the smell of the room, and breakfast section didn't have much options. They should have made it International Cuisine so that everyone can eat. 'Cause me and my friend, who are Filipinos, were not able to eat much. We only got a bread and egg for breakfast.