Hilton Tampa Downtown

Staff were generally pleasant.

We were assigned and ADA compliant room, which was awkward. The pool was on our floor and it was loud. Pool area was small and was situated such that it was shaded by the building for large parts of the afternoon.

Location was pretty good and the porters were very nice, Antonio was extremely friendly and helpful.

So many little (and not so little) issues. I emailed ahead of time with a question about credit cards and deposits and was given completely wrong information. At the front desk I was surprised because of this and the front desk staff member that was handling my check in was borderline rude for no reason. I had a slow drain in my bathroom sink, the air con barely worked and the people in the (joining) room next to me kept trying to open the door that connected both bedrooms. I was charged over $500 in deposits and authorization fees and more than 2 weeks later have only gotten a fraction of it back. Other than these issues, the hotel room and facilities were fine but definitely not worth the price. I wouldn’t recommend this to anyone. The Sheraton right next to it seems like a much better option.

Concierge service friendly and helpful

Tired carpets need cleaned, rude duty manager, bar closes midnight, Starbucks closed at 6pm and restaurant not open in evenings. Over use of plastics.