Hotel Sarovar On Lake Pichola

Very friendly staff at the reception. I needed a computer desk and they supplied it immediately. They were also very helpful meeting other requests. The hotel has good environment and has great views to the lake. I will not mind staying here again if they can improve some aspects.

We have been staying here for the last 7 years. This year, with my three other colleagues, we found that the quality of breakfast has gone down. On the first we were served bananas that were too ripe and there was also not much choice of what you can get there. The restaurant staff at the breakfast were not very welcoming and need some more training in customer service. We inquired about this change in service and learned that the restaurant has now been outsourced to someone else on the behalf of the hotel. Also, the temperature was 45 degrees in the town and the air conditioner in all four rooms did not give cold air and were too noisy. I think they are too old and need replacing to maintain the standard and comfort in the hotel. I hope the hotel will take the above criticism in a positive spirit and improve them. I will not mind staying there next time if they improve the situation.