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|Venice Marco Polo|
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Best included breakfast buffet I've ever seen!
The Service of the desk manager was outstanding
Convenient but noisy.
Easy to access train station. Staff very friendly and helpful.
Right off the Main Street so it was very noisy
Near the Port and Railway Station
Central Location Very nice lobby
Bed was not comfortable Very limited facilities
Location was great and Silvia and Patrick were amazing with our family. My wife has celiac and they accommodated her. Breakfast was amazing was a great experience and would love to recommend to anyone that is going.
Can't say a bad thing
breakfast was excellent, close to train station, close to canal, close to downtown, very nice, clean, comfortable
ask questions of desk staff acted like they really didn't have time to be bothered to answer my questions.
Great hotel in Venice
My son and I arrived earlier than check in, but the staff was very pleasant and helpful and let us leave our bags so we could go explore Venice. The person helping us even suggested a route on a map so we could avoid all the crowds due to the Festival of St Mark. Location was fantastic. Breakfast options were plentiful!
The hotel offers rooms that are comfortable and conveniently located. It's very clean and the staff is very friendly and helpful. The best part? Some of the rooms have bathtubs! After showering in the world's smallest showers across Italy, it was fantastic to be able to take a bath.
Nothing. It was perfect for me.
Small dirty room with the worse hotel manager!!!
We spend two nights in this hotel. The room was not clean and was very small and smelly. there was not even room for luggage in the room. The worst part was on the first night hotel fire alarm went off and we had to evacuate our room. There was only one staff working at night and he didn't know what was the issue and the alarm was on for the whole night. He couldn't confirm if it was a false alarm and we could go back to our room safely! so we had to stay up in hotel lobby for the whole night!!! What bothered me most was hotel manager didn't show up at all and he didn't even sent anyone to help that one staff. Even the next day when I ask to have a chat with hotel manager they said he doesn't have time for this and I can write a letter to him!!! They didn't give us any compensation for ruining our holiday and I found the manager very rude.
Old building in great condition. Rooms walls and c
Style, comfort, service, breakfast, wi-fi. Nice fabrics cover room walls. All marble (walls and flooring) bathroom. Although room size was 14 x 11, it was very comfortable. Good quality beds, matress and linnings.
Only problem is bathroom with sewer smell, but this is a common issue in Venice.
really enjoyed our stay
The ambiance the location the price couldn't be better.
The location was great, and the staff was eager to please.
There were a lot of maintenence issues. When we got into our room, we noticed that the telephone, refrigerator and one of the wall lights did not work. The staff tried very hard to remedy the situation, but failed. To make up for the problem, they moved us into a new, larger suite. But after settling in to the new room, we found out that the air conditioner, and shower valve were not working. They had a plumber come in to fix the shower valve, but the air conditioner remained broken, and we were forced to open up some windows to get cool air into the room.
Good location, friendly staff, good value
Two singles pushed together to make a double and room had heating, but no A/C which made it a bit hot
The wonderful location, right at the waters edge and foot of the Castle in Malcesine. Unbeatable views, wonderfully friendly staff and delightful restaurant. All rooms have lovley balconies and you really feel looked after at the hotel. we will be back!
Convenience of location - right at the station and main ferry stop -yet quiet. Staff could not have been more helpful. A bit of a rabbit warren with rooms all over the place, but each well appointed, clean and comfortable.
This hotel is very convenient to the train and ferry
We have stayed at this hotel previously and found it to be disappointing this time around
The location was great, near the train station! Close to shopping and wather busses. Good breakfast
room was comfortable
the breakfast was terribe
Friendly staff and location of hotel. Superb
Mostly yhe location and the decor.
the location was spot on for arriving late at night not far from buses and trains. The room was very comfortable and were away from the really busy areas like St Marcs Square, but this was still within easy reach, an ideall location. We had a fantastic time in Venice a truly wonderful place to visit.
great location and friendly staff
bathroom was a bit worn, could use retiling on walls
NH Venezia Santa Lucia ở trung tâm Venice, chỉ cách Grand Canal và Piazzale Roma 6 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm báo miễn phí ở sảnh, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày.
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