Diplomatic Management

DO NOT BOOK HERE!

We didn't like anything because they didn't have a room for us after we booked here FOUR MONTHS prior. When we showed up for check in around 6pm we were told he didn't have a room for us because "the website is messed up and he took this room down months ago from Expedia but the site continues to book it." The owner repeatedly told us it was not his fault and there was nothing he could do. He even tried to get us to sympathize with him on how confusing websites can be. He then offered to check Hotwire for us. My head about exploded. Awful service and awful person. We flew all the way from Florida, across town on the metro, and walked many blocks to this poorly renovated "B&B", to be told we "can check Hotwire." DO NOT BOOK HERE.

Fun fact: as we were waiting in the "lobby" aka his living room trying to find a new hotel we were told by guests staying there that this had happened THREE times in the last 2 days. Unbelievable. The owner could have had the decency to call us even a day beforehand so we could have found a new hotel.