Khách sạn ở York nằm gần sân bay St William's College

Ưu điểm: Comfortable bed and proximity to the train station

Khuyết điểm: We were disappointed by the lack of personal attention given that we stayed at the hotel for 3 nights and had a special occassion - our wedding night. The spa facilities were outdated, the temperature of the pool was too cold.

Ưu điểm: Fantastic host team on arrival absolutely perfect welcome.

Khuyết điểm: Nothing

Khuyết điểm: Comfortable room and excellent bathroom facilities

Ưu điểm: Beds were so comfortable. Staff were very friendly and not in the least pretentious. Underfloor heating in bathroom is great.

Khuyết điểm: Nothing in the hotel Spa was not as good as others I have experienced, sauna broken for 3 days.

Ưu điểm: Me & my partner visited for 2 nights and I can’t fault the hotel at all. I must mention Marcus in the main bar, he is certainly an asset to your company. He was very professional, helpful and very friendly. Also the gentleman at reception (sorry I can’t remember his name) was lovely and friendly. If it helps we stayed 2 nights from 19th feb 2020.

Ưu điểm: Comfortable clean rooms

Khuyết điểm: Nothing , very pleasant stay

Ưu điểm: Helpful staff very clean good breakfast

Khuyết điểm: Bed to hard pillows far to soft no extra pillows in bedrooms.

Ưu điểm: Old school elegance and service in a grand manner but still contemporary amenities

Khuyết điểm: Nothing

Ưu điểm: staff, especially door staff. I feel at home here

Khuyết điểm: nothing!

Ưu điểm: Staff, room, location

Khuyết điểm: Dinner a bit pricey, when using our bath there was not a lot of room between it and the sink so it was quite difficult to dry myself.

Ưu điểm: Lovely hotel in general. Excellent location.

Khuyết điểm: Nothing.

Khuyết điểm: Nothing

Ưu điểm: everything is very good, and convenient.

Ưu điểm: Great location, lovely modern hotel

Ưu điểm: Towels really thick and shower powerful.

Khuyết điểm: Breakfast options lacking on second day, due to replenishment speed. Not enough staff

Ưu điểm: The room is clean, nicely decorated and comfortable. Lovely having water, milk and biscuits means a lot and that they are replaced every day the attention to detail is brilliant. We had an amazing stay and will definitely stay again.

Khuyết điểm: The staff although great were sometimes distracted by other things. I work in retail myself so I know the importance of just acknowledging the customer and not ignoring them. Also I noticed the difference with different staff some explained everything others just took your details and gave you your room card. Over all though the hotel is great I have stayed here before and will definitely return.

Ưu điểm: very clean, excellent breakfast, lovely staff pretty good location

Khuyết điểm: lack of shower, lovely bathroom but definitely would benefit from min of shower over bath. bedroom could of had better layout, I.e nowhere to sit for two other than on bed car park daily charge little excesive, bar facilities poor

Ưu điểm: Location was great, 5 minute walk to the centre. Very comfortable and cosy room. Lovely staff.

Khuyết điểm: Bed was a bit creaky and woke us up a couple times.

Ưu điểm: Not far to walk from city centre Onsite parking (£9/day) Cosy, warm room with big free standing bath, high quality towels and toiletries Friendly staff

Khuyết điểm: Nice furniture in the room which took up a lot of space. Perhaps a larger room would have been slightly better (booked a standard double for two people) Booked to stay for a guests birthday and a complimentary drink or well wishes would have been welcome. Couldn’t open the windows in the room so it was very hot

Ưu điểm: Excellent staff and service very helpful. Beautiful room, with a big comfortable bed. Great location, would highly recommend.

Ưu điểm: Lovely room very spacious and well decorated, good location, very quiet

Khuyết điểm: It was very dark so difficult to read in bed, the duvet was very thin so I was quite cold - they apologised as there was no extra blanket. Still enjoyed my stay though!

Ưu điểm: Breakfast was really good staff were very friendly

Khuyết điểm: Furniture a bit worn and broken

Ưu điểm: Staff very friendly. Hotel clean. Breakfast excellent.

Khuyết điểm: Did not have a shower in the bathroom , only a bath.

Ưu điểm: Excellent hotel and best breakfast ever

Khuyết điểm: The hot tub was not working and even though we booked a deluxe, it seemed like a standard room

Ưu điểm: hotel furnishings were quite fantastic

Khuyết điểm: paid for deluxe room with roll top bath in room ,got white plastic en-suite, airduct outside room was like a jet engine.

Ưu điểm: The Hotel price was very reasonable & also the location for the city centre was excellent

Ưu điểm: Good location , easy to park , staff very friendly , good local information available

Khuyết điểm: Would of liked a shower as the stand alone bath was not really suitable

Ưu điểm: comfortable bed

Ưu điểm: Beautiful room. Amazing breakfasts! Everywhere very clean. Staff very friendly.

Khuyết điểm: Very dissapointed that the hot tub was out of service as this was part of the reason we chose this hotel!

Ưu điểm: The staff were really nice on the reception each time we spoke to them. The beds were very comfy and the room was well equipped.

Khuyết điểm: The room felt a little stark. The location was not as central as I had been led to believe. I enquired about parking which I was told was at the back of hotel and would be £12 for the stay. We ended up paying £22.50 which is far too expensive.

Khuyết điểm: Phòng không được dọn dẹp mỗi ngày. Ngay cả khi khách yêu cầu đổ rác sau 2 ngày ở đó nhưng nhân viên trả lời 4 ngày phòng mới được dọn 1 lần. Nếu như vậy thì giá cả không tương xứng với dịch vụ như vậy

Ưu điểm: Cooking facilities were very good.

Khuyết điểm: Shower wasn’t working properly. Not a huge problem and we informed the staff as we left (it really wasn’t a big problem).

Ưu điểm: Affordable 1 bedroom apartment for £54, clean, comfortable, had everything we needed. Location was good, next to York Barbican, City walls and had a Co-Op store underneath the apartments open till 11pm so great and cheap for sticking up for the apartment ;)

Khuyết điểm: Nothing, had everything you needed ;)

Ưu điểm: Đây là lần thứ hai tôi ở khách sạn này, và căn phòng luôn đúng với mong đợi của tôi.

Ưu điểm: Very close to city wall and gate, so easy walk into old town. Well appointed facilities - all brand new. Very sparsely ad impersonally decorated, but it worked for sleeping with lights out!

Khuyết điểm: Windows cannot be opened so need to rely on air con/heating system, which all shuts down when card key removed to go out. No proper detailed instructions for washer/dryer or dishwasher.

Ưu điểm: Great location and good accommodation

Ưu điểm: Extremely friendly staff, nice updated showers, Good location (walk to train station and city center)

Khuyết điểm: The decor is a bit tired, needs updating. The headboard on the bed in our room creaked everytime anyone moved which was annoying - needs tightening up.

Ưu điểm: Location and comfort. Breakfast excellent.

Khuyết điểm: Room hot at night.

Ưu điểm: Perfect location in city center made walking to destinations easy. Which was handy since parking in York is a pain.

Khuyết điểm: They only have a handful of parking spots at the hotel which need to be reserved. If they are full, you park at a city lot which isn’t very convenient. I think almost all hotels in the area have a similar situation.

Ưu điểm: Really comfortable beds. Fresh milk in the fridge and a nice selection of tea & coffee. Lovely toiletries. Breakfast delicious.

Khuyết điểm: Slightly expensive for car parking.

Ưu điểm: Cosy bedroom and lovely breakfast

Khuyết điểm: Drinks quite expensive and could here noise from rooms next door and above !

Ưu điểm: Easy access to town centre, York Minster and the main tourist attractions. Housekeeping was excellent and unobtrusive. Fresh milk provided in mini fridge a useful addition to in-room tea and coffee making facilities. Secure safe inside built in wardrobe. Comfortable lounge and bar, next to reception, although we never saw it manned.

Khuyết điểm: Booked a standard double room with en suite bathroom for 3 nights. Bed was probably too big for the size of room creating a cramped feeling. We didn't realise the hotel wasn't set back from the road because photo of frontage is cropped and therefore misleading. It's right on the main road but taxis can't drop you off at the entrance because of parking restrictions due to the pelican crossing. Not ideal when it's raining. On arrival, hotel wanted to charge us £12.50 per day for car parking despite fixed price reservation and email confirmation that a parking space had been reserved for the duration of our stay. Receptionist said this was a common occurrence. Had to pay full cost of stay on arrival which, together with the confusion regarding parking, wasn't a friendly welcome. Lift doesn't take you all the way to the second floor. No porter service was offered so struggled to the room with our cases.TV was out of order on the one evening we wanted to watch a late night movie. Duty manager insisted it just needed a reset but the system was too complicated and was fixed by maintenance the following day. There appears to be no soundproofing between rooms so there was too much unwelcome noise from the room next door in the early hours. There was a connecting door next to the bed in our room that couldn't be locked shut. Don't know where it led. Very strange. Staff struggled to cope during the breakfast session so it wasn't a relaxed start to each day. Hit my head on a pendant lamp shade poorly positioned over our breakfast table. They also need to change the horrible orange juice which I asked one member of staff to taste and they thought it hadn't been shaken properly. Maybe it comes in giant cartons. Food was nothing special and there's no atmosphere. Overall a disappointing customer experience.

Ưu điểm: Staff were very friendly and helpful. Ivy Brasserie restaurant was great value and a lovely meal. Great location only a 5 to 10 minute walk directly into the centre of York

Khuyết điểm: There was nothing

Ưu điểm: The staff was friendly, kind, polite & helpfull. Our room was clean, tidy & comfortable.

Khuyết điểm: N/A

Ưu điểm: The accommadtion was fantastic & the service

Ưu điểm: The room was comfortable and well-appointed. We did bemoan the lack of ventilation, but that was our fault; we didn’t notice the fan in the wardrobe.

Ưu điểm: Beautiful and Comfortable Room. Excellent Location. Kind Staff.

Khuyết điểm: Nothing