Down Town Plaza Hotel Apartments

I booked a one bedroom with sofa bed and made payment, no sofa bed supplied as hotel said it wasn’t available, no cutlery, an iron without a board, no additional sheets and the hotel staff at reception couldn’t answer any questions, for the price paid, complete waste of time and money

As above

Nothing

Working peoples like receptionist cleaners behaviours is no good not properly dealing and respect with customers and also these peoples asking to much extra money i pay extra money 150 dhrams because of towel bedsheets. Money is doesn’t matter for me but the staff and receptionist and security behaviours very bad with me. No respect to customers. Now I going to tell my friends don’t book anything from here and this apartment because the staff behaviours is very very bad. In your hotel we use one bed sheet cleners put fine for tat because of dirty but tat bedsheetvis not more dirty just little bit only and also i have photo also I upload here