Khách sạn ở Abu Dhabi

Ưu điểm: Staff service

Khuyết điểm: Prices

Khuyết điểm: the controlls of the lights etc is too complicated, it was the ultimo ratio 20 years ago bot today one would need a bit better appliances. Also the wayfinding and signage, some of the plates are not readable due to poor contrast and light reflexes. Also a few other things could be better managed like the cafes in the lobby floor.

Ưu điểm: Food was superb, but most pleasing was the service, it was impeccable and we really did feel like VIPs

Khuyết điểm: We had one occasion of miscommunication where we were asked to pay for breakfast even though we had it included, and we were made to feel a bit unwelcome in the restaurant in this particular morning.

Ưu điểm: The hotel is super clean and comfy, food is super tasty, their customer service is super.

Khuyết điểm: I visited on a high season, Christmas time to be specific. The hotel was fully booked and I had some issues during my stay. But I have to say when I left a complain about it upon my check out, they handled it perfectly. This hotel was and will remain my favorite.

Ưu điểm: Almost perfect hotel

Khuyết điểm: Old furniture & small room

Ưu điểm: The venue is great and huge. They have quite a lot to do in the resort, even a small water park for kids. The service is very considerate. They added a kid bed in the room without us to request.

Khuyết điểm: The lights in the main lobby were a bit dim. The decoration is luxury but not quite modern. The breakfast was not that good. Not that many selections. Not all the waiters/waitresses were nice in the buffet restaurant.

Ưu điểm: Emirates Palace is one of the best hotels in which I have had to stay in my life. This is not a hotel - this is a palace! Luxury, gold, interiors, well-trained staff - all at the highest level. For those who write in reviews that the food does not match and is very expensive, I can say the following - if you are not able to afford to spend from $ 200 per person per day on food, then you need to look for something simpler. The hotel has 9 restaurants with different cuisines, two zones with pools in the eastern and western parts of the hotel (one of them is for adults). Great coastline with clean sand. Breakfast - there is everything you want (there were no oysters and lobsters). The rooms have a smart home system that allows you to control everything in the room without getting out of bed, make room service orders, table reservations in restaurants, spa treatments. The hotel is for those who value comfort and quality of service. Thanks to the management and staff for your hospitality and carrying about us.

Khuyết điểm: Нет такого!

Ưu điểm: best receptionist personal ,very helpfull

Ưu điểm: Everything was great

Khuyết điểm: I didnt have a credit card. Just a debit card which is a source of money to deposit my guarentee like all hotels request. But hotel lady didnt accept any source of deposit guarentee except credit card. So i was forced to pay any service i need in cash and they emptyed my fridge which i though wasnt cool. Deposit is a deposit. Cash or credit whats the differnce ?

Ưu điểm: We booked Deluxe king room from booking but when arrived we were disappointed because the room in the photos looked different. It seems that booking posted the wrong photo for the room. However, the manager was very generous that she upgraded our room right away and provided us a bigger room. And the view from the room was amazing specially in the early morning and at night. In terms of breakfast they had variety of food and beverages and it lasts until 11 am.

Khuyết điểm: Nothing. All amazing

Ưu điểm: Everything was awesome!

Ưu điểm: - the staff - facilities

Khuyết điểm: check-in was a disaster, maybe because of Eid holiday, i took about 25 minutes in the queue and about 10 minutes with the employee ,, 35 to 40 minutes for check-in .

Khuyết điểm: Bathroom sinks are clogged

Ưu điểm: The hotel is located in one of the best Abu Dhabi’s spot, moreover the building is wonderful. Also, for hotel’s guests the access to the observation deck at 62nd floor is free. I booked two double room, one with ocean view and the other (the most beautiful in my opinion) with the city view. Both of them were stunning and cleaned to perfection. The staff at the reception desk were extremely helpful and kind (unlucky I cannot tell the same for the rest of the hotel’s staff).

Khuyết điểm: At 42nd floor restaurant nobody welcomed us and we had a terrible experience. We arrived at 7.45PM to have the buffet-dinner (the kitchen closes at 8PM). Firstly we had to clean and set the table by our own because a rude waitress didn’t help us, even the restaurant were practically empty. Furthermore, at 7.58PM the waitress told us we cannot take any desserts from the buffet table (even if it was still full of them) because it was too late. We couldn’t have had not even a glass of water at that time. The following morning, at breakfast, the poor service and the absence of kindness were the same: while in the other table the waitress served the hot drinks, we had to do by ourself. The beach and pool services should be improved and the staff should be politer and more professional.

Ưu điểm: Absolutely amazing hotel, huge room with spectacular view of beach and sea

Khuyết điểm: I only stayed one night, I would have liked to have stayed much longer

Ưu điểm: The staff were friendly and I lost my ID and they opened the business center for me at 2am to look for it and we found it

Khuyết điểm: The AC at the room you set it on for example 26 but it actually stays at 18 it was too cold

Khuyết điểm: Staff welcome already complained to booking.com

Ưu điểm: Exquisite hotel, well laid out, with a super staff that was friendly, courteous, extremely helpful. Dining and bars were exceptional - wonderful food with variety and great tatse.

Ưu điểm: Luxury stay with very kind staff. It was very calm even in the day time.

Khuyết điểm: I booked smoking room but unfortunately wasn’t available after i arrived to the hotel, so i had to get non smoking room were their a sofa for one person and where two guests.

Ưu điểm: We liked the butler service at our room. Also we would recommend the staff at the Villa Toscana (particularly Salah (Marrocan) and Michael (Italian) were very efficient and took excellent care of us. The service at the beach was also impeccable. Many thanks and best wishes for 2020.

Ưu điểm: The hotel was great! the facility was well maintained and the view from our suite was phenomenal. The staff were very helpful in helping with all our requests specially our urgent requirement for superglue to fix something.

Khuyết điểm: The only thing that disturbed me was a delay in the check-in process. Not the wait time but rather the time it took to check us in.

Ưu điểm: Location

Khuyết điểm: Not enough staff at the front desk.

Ưu điểm: the location is perfect

Khuyết điểm: every things is perfect

Khuyết điểm: Service and room size, butler service. Facilities though it was very cold so could use pool and beach club until end

Ưu điểm: Everything !!

Khuyết điểm: Nothing !!!

Ưu điểm: Clean

Khuyết điểm: The receptionist need to be more professional they don’t know how to deal with clients and when you get them they would apologize for their errors nothing more than that

Ưu điểm: I liked Buddha bar the restaurant in the hotel. Very nice Asian food. The beach access is great and the staff was always very cordial and serviceable. The superior room we stayed in was fantastic with a massive bathroom with his and hers sinks, large shower and nice large tub. Overall a great experience.

Khuyết điểm: Some of the furniture in various places looks like it needs a cleaning or shampoo because it looks slightly soiled from the amount of people that have used it. The Thai restaurant Sontaya needs to have better tasting food.

Ưu điểm: Beautiful property

Khuyết điểm: Unfriendly and unprofessional staff

Ưu điểm: Very good room

Khuyết điểm: Breakfast - very crowded. Food not replenished quickly leading to long delays Very expensive even by Abu Dhabi standards

Ưu điểm: Very comfy bed and staff are fantastic

Khuyết điểm: Restaurants very pricey and mandatory NYE Gala dinner is ridiculous

Ưu điểm: The service and politeness at every step of our stay was wayyyyy more than we expected. They definitely cater to their guests. I will now be let down at every other hotel in the world.

Ưu điểm: Breakfast was amazing! And staff in general were polite and helpful.

Khuyết điểm: I think the consistency in cleanliness of the rooms could have been better as well as the staff in other parts of the hotel, the overall layout of the hotel is pretty sprawled out and therefore we were never asked except for one day, whether we needed anything.

Ưu điểm: This was an absolutely fantastic holiday. You didn't have to think about a thing. You were never answered with a "no" - every staff member would politely say something along the lines of "sure, let me check for you" and so on. With a 3 year old in tow, we were delighted at the freedom of meal times, of the facilities around the beach and pool, or the sheer kindness of staff and of the size of the rooms. It's a simply great hotel and I would highly recommend it!

Khuyết điểm: There were two days where our room was cleaned a little late in the day, but this was quickly sorted out with a quick phone call to housekeeping. The New Year's Gala was incredible, but the music was simply too loud.

Ưu điểm: It was a nice resort. Beach front with basic water activities.

Khuyết điểm: The hotel was overwhelmed with guests, and the staff could not accommodate. Ordering food and drinks took a very long time.

Ưu điểm: Everything was good, nice and clean The staff were very nice and friendly The place was peaceful and calm Thank you all Shangri-La staff services

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: The hotel is so nicely done and it was lovely to go on a boat ride around the hotel and then to the souk. There is a great range of restaurants to choose from. The staff were so helpful and friendly and we had such a lovely room.

Khuyết điểm: I wanted to stay there as it has a great view of the mosque. Unfortunately though new villas are going up which is blocking the view.

Ưu điểm: spa

Khuyết điểm: Buffet restaurant doesn't satisfy the criteria for a 5-star hotel. Food for breakfast/dinner and buffet wasn't fresh, not well-cooked, not a lot of choices (especially for people who have food allergies), runny porridge, freshly squeezed juice was mixed with water.

Ưu điểm: There is everything you need in this hotel! - A shopping mall attached to hotel - restaurants in the souk to chose from ( Indian, Lebanese, Italian, coffee shops) - Gorgeous restaurants INSIDE the hotel ( Chinese, French, Vietnamese, buffet restaurant, and beach club snacks) It has its own private beach Gorgeous infinity pool with amazing sunset views Staff are so friendly and can’t do enough for you Rooms are impeccably clean Gym facility is fantastic Ladies hairdresser on site Barbers Spa

Khuyết điểm: It is so welcoming and has everything you need!

Ưu điểm: Staff were very friendly. Room was clean and quiet. The hotel environment was cozy.

Khuyết điểm: Nothing.

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Best hotel in the area!

Ưu điểm: + location + rooms (size & interior) + facilities

Khuyết điểm: - pool partially packed - limited breakfast buffet

Ưu điểm: Awesome service! very accommodating, and made me feel right at home. Great views of the marina. My stay was short, but would certainly recommend to anyone!

Ưu điểm: The warmth, hospitality and friendliness by ALL hotel staff. They seemed genuinely happy to have me there. I felt like a valued guest. I was also allowed early check in with no fuss or condescencions.

Khuyết điểm: I liked everything, however it would have been nicer if breakfast had been a bit varied from day to day.

Khuyết điểm: increase the check out time upto 14.00

Ưu điểm: Quality of all appointments, Great people. Good breakfasts. Location.

Khuyết điểm: NOTHING

Ưu điểm: The connectivity between the hotel and the mall. And the experience of MR: HARISH in the buffet restaurant.

Khuyết điểm: The extra bed for my child they've charge me to 200AD and it wasn't in the reservation page or selection field. The luby service need more experience.

Ưu điểm: Clean helpful best front desk ever happy and im very thankful for them

Ưu điểm: I’ve stayed before at Rosewood Abu Dhabi but this stay was a big disappointment. -The carpet was dirty - Most of the staff were unfriendly - open buffet was not per the expectation That said, the receptionist Maryah was wonderful and the concierge staff were great too.

Khuyết điểm: I’ve stayed before at Rosewood Abu Dhabi but this stay was a big disappointment. -The carpet was dirty - Most of the staff were unfriendly - open buffet was not per the expectation That said, the receptionist Maryah was wonderful and the concierge staff were great too.

Ưu điểm: Location, service

Khuyết điểm: Cleanliness

Ưu điểm: Hotel is beautifully designed and efficiently run. This is a shining beacon of style and comfort in a great city like Abu Dhabi.

Ưu điểm: I didn’t even ask for a good view but they gave me plus very fast check in and check out

Ưu điểm: Hotel rooms are spacious and clean Staff are nice The hotel style is unique

Khuyết điểm: Room space

Ưu điểm: Luxury room Excellent personal Hotel service I perfection level

Khuyết điểm: The only thing that I can point out is the price for the breakfast is a bit too much , but it's a luxury hotel !

Ưu điểm: Everything awesome

Khuyết điểm: Parking is not covered

Ưu điểm: The staff were extremely friendly and it was an amazing experience

Khuyết điểm: Nothing

Ưu điểm: Most of the staff are friendly

Ưu điểm: Fabulous hotel with great staff!

Ưu điểm: The rooms with big soaking bath tubs and rain showers. The patio leading right out to the pool. The beach front location. Great restaurant for dinner (Beach House). Very attentive staff.

Khuyết điểm: That housekeeping woke us up at 9am the day we were checking out.

Ưu điểm: Great setting. Restaurant Beach House fantastic. Best beach in the UAE, beautiful design. Overall very unique place.

Khuyết điểm: Breakfast was good but variable depending on the morning and not great when we ordered room service. Bathroom design was terrible. No shower curtain or partition which made the setup very awkward.

Ưu điểm: Great friendly staff, fabulous location, nice food and good amenities.

Khuyết điểm: My only criticism was the pillows, way too soft for me but nothing a cushion from the chair didn’t solve.

Ưu điểm: Very good service, we had to change room the first night and the reception immediately moved us for the night to a nice suite even though it was late and moved us again to a perfect room the day after. Room service was very good and very fast, the food was good, beds comfortable, the staff was very helpful.

Khuyết điểm: The buffet in the restaurant was not great - we preferred the A la carte menu. The swimming Pool is not exposed to the sun enough (I guess is it better for summer months) Not enough stuff in the kitchen to cook, we had to buy quite a lot of things But these little things were not a big deal.

Ưu điểm: Just a bit hassle when we went to the restaurant for breakfast. Booked with breakfast included but as per them, the system was not and were informed that our booking does not include the breakfast. We went down again to our room to get the copy of the booking so we can show it to them that indicated that the breakfast is included in our booking. Then everything went fine

Khuyết điểm: We got there past 2pm for check in, but the room requested is not yet ready. Was advised to come back at 5pm then. Anyways, not their fault as the guest stayed had an extension but its ok.

Ưu điểm: all the staffs were friendly, kind, attentive and always with big nice smile. We thank them all.

Ưu điểm: Everything was good! The pool, staff, and locker room were excellent! Breakfast was very good! The room was super! We had 2 bedrooms suite, clean, spacious, TV in all rooms, 2 bathrooms with all amenities, small but complete kitchen, dining and comfortable living place, well decorated! Breakfast was excellent, with fresh juice every morning! Ferrari World, Warner, and Water World 30 mins by car! Thanks to Mr Hamid who helped us for the tickets, and transport!

Khuyết điểm: Nothing

Ưu điểm: Good

Ưu điểm: People, location & clean

Khuyết điểm: Nothing

Ưu điểm: Excellent location, clean and very big space for family. Very good breakfast and great staff.

Khuyết điểm: The sofa bed was in poor condition. The staff gave extra padding, but still very hard. Need to be repair or replace.

Ưu điểm: Thức ăn phong phú và rất ngon. Nhân viên nhiệt tình, thân thiện

Ưu điểm: Previously a long term resident I recently returned for abrief stay and received the same excellent service

Ưu điểm: The staff is very friendly, especially Claudio.

Ưu điểm: Amazing hotel. Great breakfast. Very high standard of service.

Khuyết điểm: The room service menu was very limited in choices. The pillows were too soft

Ưu điểm: Everything

Khuyết điểm: None actually

Ưu điểm: The staff is very friendly, especially claudio, he is very helpful to us.

Ưu điểm: Fantastic stay though I might have been too lucky to get a free upgrade with a view.

Ưu điểm: Everything was perfect! Beautiful hotel, location perfect for our wishes; private beach was really nice and absolute clean and tidy; lots of space at the big pool; personel very helpful and friendly; breakfast was really good; cafeteria was perfect for small late dinner and all kinds of snacks during the day, including fresh apples; we loved it there!!

Ưu điểm: Spacious room. Great location

Khuyết điểm: Restaurant options are limited.

Ưu điểm: Room size, hotel interior

Khuyết điểm: Delayed check in, low quality of furniture in the room

Ưu điểm: The staff were very friendly and happy to help with anything. The rooms were clean and kept tidy. Breakfast was good with plenty of choices.

Khuyết điểm: The hotel was very busy (maximum capacity) and this meant that all the facilities were extremely busy - waiting for the elevators was very frustrating at times and the area around the pool was crowded.

Khuyết điểm: No Free Wi-Fi in the room and because of that most probabbly I wouldn't stay again because I think ll hotels should have free Wi-Fi in the room as well

Ưu điểm: Excellent hotel for family vacation. Large pool, nice beach. Very prompt housekeeping service.

Ưu điểm: Hotel was great value . Good breakfast, clean, efficient, new.

Khuyết điểm: No alcohol served.

Ưu điểm: Prompt services.

Khuyết điểm: Very expensive airport service! By taxi about 66 Drh vs by hotel 150 Drh!!! Even not a luxury limousine! Delivered 1 newspaper only over 4 days.

Ưu điểm: Nice hotel. Great selection for breakfast. Lovely pool area. We had a family room, 5 people. Nice and big. Had microwave and sink but no plates/cutlery etc. Staff very nice.

Khuyết điểm: very friendly staff, good service and very clean.