Fairfield Inn and Suites by Marriott Augusta Fort Gordon Area

I liked how clean the hotel was

I did not like that I was not told about the incidentals  fee they charge per day. I felt that it was shady to not say anything about it. When I called and asked them about it when I saw the bank activity, they did not seem to have any good answer

The breakfast was delish!

I called before booking (4 days) to make sure the pool was up and running and was told it was-when we got there we told the pool was not working because it was broken from some guests having a party the previous week. THEN, when my husband asked about it in the evening we were told it works it just isn’t heated but we were welcome to use it. When we were told the pool wasn’t working I asked to void the room and she told me no it was too late and not allowed and then the evening gal also told us that is not true. It was frustrating being lied to numerous times and by the front desk manager at that. The evening gal was apologetic and offered a discount on our room which was greatly appreciated.