Khách sạn ở Augusta

Ưu điểm: Everything

Khuyết điểm: N/A

Ưu điểm: I overall like the Hyatt

Khuyết điểm: This particular room did not have a microwave

Ưu điểm: I cannot say enough about everything related to this hotel. The breakfast food was fresh and different each day. Great selection for all sorts of dietary needs. I travel a lot for work, and I must say, this was hands down the best breakfast; the cleanest and beautiful hotel, close to I-20; with great staff. I will be staying here every time I am in Augusta, GA

Khuyết điểm: No curtain for our room which allowed the street light to keep us awake most of the night

Ưu điểm: Beautiful

Khuyết điểm: I was not impressed with the breakfast staff. Not friendly or helpful at all.

Ưu điểm: Clean and comfortable.

Khuyết điểm: Lot of road noise. Sounded like we were next to a drag strip.

Ưu điểm: Customer service

Khuyết điểm: No microwave to warm food up

Ưu điểm: I loved the extra special free breakfast, the room size, the bathroom and the cleanliness

Khuyết điểm: The price was reasonable for my stay which was around thanksgiving. I wish it would be cheaper in some other time

Ưu điểm: The breakfast was great and staff were friendly and very helpful. My husband and family was so impressed by the cleanliness of the property. The location was perfect. We have never been treated as well as we were at the Hyatt.

Khuyết điểm: Having a icemaker on every floor would have been great. The luggage carts were a little hard to maneuver. Other than that everything was amazing and I have no more complaints. Thank you for making our stay wonderful.

Ưu điểm: clean, room amenities good for travelers

Khuyết điểm: no

Ưu điểm: How fast I was booked and customer service.

Khuyết điểm: No

Ưu điểm: I slept in so I missed breakfast but the coffee was excellent.

Ưu điểm: Room was comfortable and clean

Khuyết điểm: Loved my stay!

Ưu điểm: Location to interstate and the town

Ưu điểm: Yes

Khuyết điểm: Nothing

Ưu điểm: Hotel is new or remodeled. Very friendly staff. Excellent complimentary breakfast. Would definitely stay here again.

Ưu điểm: The room was clean and the beds were comfortable.

Khuyết điểm: It took over 20 minutes to get checked in. The front desk gave no explanation.

Ưu điểm: The staff is amazing. Property is nice and close to lots of restaurants.

Khuyết điểm: Nothing I didn’t like

Ưu điểm: Always excellent! Never stay anywhere else when I come!

Ưu điểm: very good and lots of choice

Ưu điểm: The room was great but what was the best was Ms. Dana what a awesome lady you have working for you.

Ưu điểm: The staff was friendly and courteous. The location is perfect. The room was clean and the price was great. Definitely will stay there again In our next trip.

Khuyết điểm: The was no bar but other than that it was perfect!

Ưu điểm: The shower is a great size but the curtain is too small causing water damage on the outside. Did not affect us other than not nice to look at. The whole experience was great thank you!!

Khuyết điểm: Water damaged bathroom

Ưu điểm: The rooms are great but the staff makes this hotel. Best place in Augusta to stay hands down.

Khuyết điểm: There wasn’t anything I didn’t like about the property.

Ưu điểm: staff

Ưu điểm: Great breakfast

Khuyết điểm: A/c a bit had to adjust, so the room was a bit warm making it warm in the room

Khuyết điểm: Need to dust the room better. And there was hair in the tub.

Ưu điểm: Convenient location right off I-20 and very clean. Comfortable beds and pillows. We were late checking in and Erica could not have been more friendly. She has the perfect personality to assist weary travelers. She’s an asset to Comfort Inn and Suites.

Ưu điểm: Everything. From check in to check out. STELLAR SERVICE !!! .Ya know you can stay at a pricer hotel and all you get is a bigger bill. Your choice. I travel monthly for work. And I can afford to stay wherever I want. But whenever I am in this part of GA. this establishment is my choice. (One caveat: Unfortunately this is not a blanket review. All Comfort Inn and Suites are not like this one. P.S. So this section is for Mgmt/Adm or whoever it is that oversees day to day operations.

Khuyết điểm: They didn't carry me up to my room and tuck me in.

Ưu điểm: The staff was awesome! We travelled to see our son graduate from school for the US Army. We left our home early to try and get ahead of the hurricane evacuee traffic due to Dorian. We arrived a early and Manager Jessica was so incredibly accommodating. She let us check in early, confirming with house cleaning that the room was all ready to go, and was so kind, pleasant, and professional - we could not have asked for more. Awesome hotel staff!!!

Ưu điểm: Everything was nice staff was pleasant breakfast was delicious

Ưu điểm: The bed was comfortable and my entire room and bathroom was clean!

Ưu điểm: Breakfast

Khuyết điểm: nothing

Ưu điểm: Excellent staff front desk, shuttle, dining area!!!! finding staff with friendly professional is difficult- great job to you

Ưu điểm: Hotel was very clean, even the stairwells. Hotel staff was very friendly and accommodating.

Khuyết điểm: No

Ưu điểm: The shuttle service was excellent. Everyone was very friendly and helpful. The breakfast offered variety and was delicious.

Khuyết điểm: no

Ưu điểm: It is located downtown so it was close to A LOT of restaurants. It was also clean breakfast was delicious and they have a shuttle service to take you places and pick you up. The rooms are big and roomy

Ưu điểm: Was greeted with a smile from the friendly staff. Rooms was clean. Breakfast was excellent! Would highly recommend this property!!

Ưu điểm: Great staff

Khuyết điểm: None

Ưu điểm: The staff was super friendly & helpful. The shuttle service was fast & easy. The room had everything we needed. The breakfast was very good.

Khuyết điểm: The water pressure in the shower could have been better. The shower water didn't get hot enough.

Ưu điểm: I take my little puppy and they don’t frendly with pets so I have to change a hotel and them they charge me

Ưu điểm: Great staff and located on a main street with a nice small pool. Breakfast was quite good and parking was gated. The shuttle took us downtown. Rooms were very clean and updated with large bathrooms. Noisy neighbors made it hard to sleep. Enjoyed it!

Khuyết điểm: Pool could be larger! ;)

Khuyết điểm: Eight of the ten light bulbs in the room were of the cool, blue type that re-sets circadian rhythm backwards if used after dark—obviously destructive and absolutely unacceptable in a hotel setting.

Ưu điểm: This hotel had great breakfast, enough to satisfy, for the morning.

Ưu điểm: Clean and friendly staff !

Khuyết điểm: To noisy between floors , you could hear guests walk ! I would also like to see , safety box in room !

Ưu điểm: I liked everything about this hotel the breakfast was great the staff was very accommodating and I loved the salt water pool!

Khuyết điểm: Nothing

Ưu điểm: Very clean and spacious. The bed was comfortable.

Ưu điểm: Perfect distance from family and the mall

Khuyết điểm: Selection of breakfast foods- no meat

Ưu điểm: Great size room. Lovely breakfast. I can't complain at all. Will stay again when visiting this area

Khuyết điểm: Nothing everything was great including staff. Very friendly for it to be Thanksgiving

Ưu điểm: Clean and friendly staff !

Khuyết điểm: It’s to noisy between floors , you can easily hear when guests walking and I would like to see a safety box in room !

Khuyết điểm: Not much choice in breakfast foods.

Ưu điểm: Room was nice,

Khuyết điểm: Location

Ưu điểm: I was very glad to have a room as described on the website I’ve been disappointed by other hotels I’ll be visiting this area from time to time and I will certainly make this my place to stay!!!

Khuyết điểm: Hot water faucets in bathroom and kitchenette was not hot at all This was a short visit so I didn’t complain to management Hope this was a one time thing . If it happens again I’ll say something

Ưu điểm: Lovely room, very sspacious and male receptionist on duty on arrival on 19th January was really polite, professional and very helpful with meal options.

Khuyết điểm: The breakfast could be better - cut up fruit, option for plain yoghurt, not just sweetened and maybe some boiled eggs?

Ưu điểm: it was awesome,everything you would want for Breakfast. location awsome!

Khuyết điểm: The mattress was as hard as a brick. It gave me and my partner aches and pains upon waking.

Ưu điểm: The customer service was great.

Khuyết điểm: There were stains on the towel and pillow case. They were clean, just stained. The tub drained slowly, and the air conditioning didn’t cool like it should.

Ưu điểm: Friendly staff

Khuyết điểm: Room was covered in dust, bathroom floor and toilet were not clean, screws in trash can and on bathroom vanity upon entering room, could hear EVERYTHING the guest in the room next to us was doing (including him/her using the bathroom). I ended up cleaning the bathroom floor myself when no one came to do it (as was promised). There were 3 filthy washcloths full of dirt when I finished. The refrigerator had a yellow substance on two of the shelves. Was supposed to stay 2 nights...left after the first night.

Ưu điểm: Hotel was very nice and a lot of good restaurants within walking distance. Will definitely go back there next time I visit Augusta

Ưu điểm: The hotel was very clean and modern. Everything made since. It had a shower with sliding glass door. Breakfast was great too. The room had plugs all over and the air conditioner put out clean smelling fresh air unlike the the last hotels.

Khuyết điểm: I liked everything. I wish all the hotels I stayed in were as good. I went to my fathers funeral from Texas to North Carolina. I stayed in 5 hotels and this one was perfect.

Ưu điểm: The hotel staff were helpful, friendly and understanding. I also want to give great credit to Sabrina, who really went out of her way to make things work.

Khuyết điểm: The beds were too high for the shorter person in our group.

Ưu điểm: Check in was simple As well as check out

Khuyết điểm: The coffee in the front was nasty

Ưu điểm: Location, cleanliness, great breakfast and pleasant staff

Khuyết điểm: Bed too high. Hard to get into for short people

Ưu điểm: The room is very nice clean and everything seem to be upper scale

Khuyết điểm: stayed there three nights in a row in the fourth day when I came back to rent a room again my phone had died and they would not let me use the house computer because it was only for active guests .. so I had to go elsewhere to rent a room lol

Ưu điểm: Location and the Breakfast menu was good.I really liked that no pets allowed. Free parking and a bench where I could sit and get fresh air.

Khuyết điểm: I had to change rooms 3 times because all rooms were dirty. All floors had crumbs and hadn't been vacuumed, bathrooms were not cleaned and hairs were on sink and floors. The rooms had foul odors. No TV guide, and the maids were unfriendly.Room was too hot

Ưu điểm: I loved everything about it

Ưu điểm: The manager was so nice and made us feel like we were at home

Ưu điểm: Very clean and spacious room, excellent value for the money. The room doors open to the outside, BUT they open onto the building's central courtyard, which is enclosed with locking doors. Courtyard has many chairs and tables, and even a few gas grills.

Khuyết điểm: No complaints, everything was great.

Ưu điểm: We are always pleased with our stay and The host always makes us feel welcome and right at home.

Ưu điểm: Great location manager made you feel right at home.

Ưu điểm: It was very clean and great value.

Ưu điểm: Great staff, great location,

Khuyết điểm: bathroom in room was dirty, hair on the toilet and in the tub. Did not look as if the room had been cleaned around the bottom of toilet. Shower curtain had hairs stuff in fabric.The amount of money spent should have insured a clean room.

Khuyết điểm: There was no urgency to assist us with the broken A\C. We asked for someone to check it and their solution was to put the fan on. Which was just as bad it was very hot. We had to call to ask them not to send anyone since I had to be up early for an event. No apologies or any sense of remorse for the inconvenience.

Ưu điểm: When we checked in, Anita automatically upgraded us not only to a riverside view, but a room on the very corner of the 8th floor. We had beautiful views from two sides, which made our weekend all the more enjoyable.

Ưu điểm: Excellent staff. Everyone was in a good mood and eager to help with any request.

Ưu điểm: When I arrived at the Marriot looking at the outside and then the inside I thought for sure I was getting 5 star hotel. When I went upstairs to my room to discover dirty towels and dirt around my toilet I was disgusted. I called the front desk but the line was busy. I went to the front desk myself to complain and all I received was someone knocking on my door giving me fresh towels as if that made everything better. On the second day I discovered what looked to me like mold in my closet(the one in the room). This mood was located on the ceiling. Overall I wouldn’t stay at this hotel again. They would have to do major renovations and get staff that cares about the hotel in order for rooms to be maintained well. No one wants to stay at a hotel that makes them feel dirty.

Khuyết điểm: Property just looking it was great.

Ưu điểm: The staff here could not have been more professional or friendlier.

Ưu điểm: We stayed in the suites. It was very comfortable, two rooms and a nice size bath. The room was clean which is always my concern and the bedding was very comfy.

Khuyết điểm: The hotel is located in the middle of Augusta. I did not like paying for parking.we we're there for a wedding. Augusta was a disappointment.

Ưu điểm: Amenities and food/drink options in lobby

Khuyết điểm: Parking and high speed wifi were additional fee.

Ưu điểm: Clean & modern facility, great shower, bed was very comfortable.

Khuyết điểm: Noisy, noisy, noisy. Other guests could be heard clearly in the hall or the adjoining room. Every time the heating/air unit came on it made a high pitched squealing sound for the duration of the cycle. The vent was pointed directly at the bed, so it felt "drafty" all night. I didn't get a good night's rest. Ordered dinner from room service, it was so over-salted that it was inedible. :(

Ưu điểm: Convenience

Khuyết điểm: Starbucks closed very early

Ưu điểm: location, great staff, parking, ease of getting around the hotel

Khuyết điểm: No

Ưu điểm: Everything

Khuyết điểm: Location

Ưu điểm: Quietness through the night.

Khuyết điểm: Didn't receive accommodations I reserved. Lost alot of food I brought with me to cook during the stay in Augusta GA.

Ưu điểm: My room was great, spacious modern and cleam Front end receptionist was professional and efficient

Ưu điểm: Wonderful hotel, very clean! They have full kitchen with dishes, pots and pans, dishwasher, silverware, etc. They have all you need in one place

Khuyết điểm: Everything was great, there is nothing that needs to be improved. I highly recommend this hotel.

Ưu điểm: Excellent accommodations- very pet friendly. Good breakfast, friendly staff

Khuyết điểm: Nothing!

Ưu điểm: Beds are awesome,

Khuyết điểm: Breakfast pastry/ bread, not fresh. Room not done

Ưu điểm: The room was wonderful and the late check out

Khuyết điểm: N/a

Ưu điểm: I love the staff everyone is nice polite and helpful I love the cleanliness of the room and convenience of getting to the property

Khuyết điểm: Someone stayed up all night stomping on the floor above my room the breakfast was not so good at all not a good variety of things to choose from too many people hogging the waffle maker

Ưu điểm: Breakfast was light and sweet. Beds were very comfortable. Rooms were very clean too.

Khuyết điểm: Refrigerator was very small, trash cans had no trash can liners, and gym could fit a bit more equipment.

Khuyết điểm: I'm not picky at all. This is actually my first bad review. The room appeared somewhat clean and smelt clean when I opened the door at first apearance. When I pulled back the shower curtain, there was a dirty stiff towel hanging on the rod. The clean towels smelt as if they had not been washed in awhile. The shower looked as it had not been clean with hair on the showers walls. The floors looked as if they had not been vaccummed in awhile. Alarm clock was set at 6 am and woke me up. Did not appear to be a 2 year old hotel. You would have thought it was Atleast 10 years old. They do have bar that no one was able to come in to serve any drinks. We were told bar opened at 5pm but when we asked again the front desk personnel said no one was able to come in. Some people choose hotels based on bars. When I address the findings during check out the front desk woman did apologize and stated she would let the house supervisor know.

Ưu điểm: Room was spacious and comfortable ..

Ưu điểm: The breakfast gets a 10. The staff is great. My wife loves it.

Khuyết điểm: The tub wouldn't drain. No maintenance available for drainage issue when reported. The tv remote didn't work. The mattress wasn't the best. Too much popurie smell. Note: This review is based on 1 room not the hotel.

Ưu điểm: Breakfast was good. Friendly staff.

Khuyết điểm: Tile in the bathroom was cracked and coming up from the floor.

Ưu điểm: Very quiet and clean.

Khuyết điểm: No

Ưu điểm: Bed was great!

Khuyết điểm: Everthing was good

Ưu điểm: Very well-maintained facility. Meticulous attention to detail in rooms, one of the best we have ever stayed in

Khuyết điểm: N/A

Ưu điểm: Beautiful hotel. Very informative and friendly receptionist at check in and check out. Hot shower with great water pressure. Extra firm bed with plenty of feather pillows and clean comfortable sheets. Location is quiet, safe and welcoming. There is a continental breakfast. Overall we were very pleased with our entire experience. Thank you!!

Ưu điểm: Nice room and clean

Khuyết điểm: No

Ưu điểm: Quite

Khuyết điểm: Not enough parking.

Ưu điểm: Staff was kind and courteous checked in late at night and the process was smooth room was clean.

Khuyết điểm: Only issue was housekeeping started early the pad lock was on the door and they kept trying to push through the door

Ưu điểm: It was so clean the staff was nice the room was neat the beds were comfortable I loved it I will definitely be back again for another stay !!

Ưu điểm: Great location

Ưu điểm: Comfortable beds

Ưu điểm: Breakfast was very good. A good variety of items to eat and everything was clean and a friendly staff. I would stay there again. Rooms was clean and comfortable. Nice selection of TV channels (my husband loved that)

Khuyết điểm: There was nothing to dislike

Ưu điểm: Bed settings

Khuyết điểm: Room service person came too quick

Ưu điểm: The front office guest was amazing. She was very friendly and was very prompt with getting me in my room.

Khuyết điểm: My hotel sheets had dried blood stains on the cover. I did not know what type of blood it was but it was really gross. I didnt have cover to sleep on.

Ưu điểm: The food was great, but the bed was hard.

Khuyết điểm: I needed a disabled room but none was available.

Ưu điểm: Free breakfast is one of the best I've had ever! Super nice personnel and easy-to-get-anywhere location.

Khuyết điểm: I was expecting a room safe, like in most hotels. Also the TV was new, but the system seemed outdated. (No guide and signal sometimes went away.)

Ưu điểm: I really love the fact that this hotel is right between my two nephews homes, that we visits when we come to Augusta.

Khuyết điểm: It would be nice if you either, repaint or get a few new luggage carts. To go along with the VERY NICE LOOK of the hotel.

Ưu điểm: Everything

Ưu điểm: The employees are very professional and service oriented.

Khuyết điểm: No

Ưu điểm: This hotel was close to Fort Gordon.

Khuyết điểm: I did not have a vehicle and this hotel was not close to any restaurants or other places of interest. And there are no sidewalks surrounding the location, so I walked in the street. No airport shuttle, either.

Ưu điểm: Location how close it is to Fort Gordon

Ưu điểm: location&cleaness

Ưu điểm: My room was clean, the bed comfortable, nice and quiet

Khuyết điểm: The reception on local channels: CBS, NBC, and FOX was poor. Wanted to listen to the new but too much interference in the reception

Ưu điểm: Breakfast buffet

Khuyết điểm: Nope

Ưu điểm: Super nice hotel, and super clean. The staff was exceptional too. The star-rating of this hotel should really be a little higher...

Khuyết điểm: Not a thing.

Ưu điểm: Friendly staff.

Khuyết điểm: Didn’t like the pre charge of 1 nights stay/incremental charges ($105.69)ahead of time. First time ever (over 20+ years staying at Holiday Inn personal and business) a Holiday Inn and or Holiday Inn Express ever charged this type of fee. They also charged over the booking fee to my account and when I asked about it there wasn’t a good explanation provided. Very dissatisfying....

Ưu điểm: Great price, breakfast was good. From desk staff was nice, but the carpet cleaners not so much.

Khuyết điểm: Doing deep cleans during a Saturday is not very inviting. We had little kids and cleaning staff were cleaning carpets and other things in the lobby in the middle of the afternoon. We felt like we were in the way.

Ưu điểm: From the very 1st day I arrived the front desk person what's great their professional very helpful personality just so wonderful the Room attendants were great excellent on their service the food is excellent here I will be back very soon maintenance as

Khuyết điểm: No

Ưu điểm: This property was extremely clean and well maintained.

Ưu điểm: The indoor heated pool was wonderful and the breakfast was excellent

Khuyết điểm: There was a sports team of teenagers that pulled a fire alarm and My kids and i ended up out in the cold, wet from the pool. They also managed to break an elevator during the busiest time of day for house keeping and checkouts.

Ưu điểm: Staff extremely helpful and friendly. Kids loved the pool! Breakfast great and starts early for those hitting the road early.

Khuyết điểm: Bathroom was very clean with modernized fixtures but the shower water pressure was lacking.

Ưu điểm: Clean, comfy

Ưu điểm: Very convenient location. The beds, pillows, and sheets were amazing! My 4 year old grandson loved the indoor pool!

Khuyết điểm: Everything was great! No complaints at all.

Ưu điểm: Clean friendly helpful

Khuyết điểm: No

Ưu điểm: The room was very nice and clean.

Khuyết điểm: No.

Ưu điểm: The main facilities were updated and had a clean and modern appearance. The staff were polite and friendly..

Khuyết điểm: The tub in room 127 is not consistent with the rest of the room or facility. The tub has significant staining and discoloration. It looks like it was used by a contractor to clean their equipment. It looks like something you would expect to see in an old run-down motel. The rest of the room and bathroom are updated and clean. Also, the AC is not cold. It's Georgia, so it's humid. Not having cold AC to remove humidity and cool the room made it difficult to sleep.

Ưu điểm: The Manager went out of her way to help my family and with accommodations due to the hurricane.

Ưu điểm: Check in and out was easy. Staff was helpful.

Khuyết điểm: The breakfast wasnt that good. Pancakes tasted like cardborad and a rubbery texture. However the stay was still well worth it. I definitely still reccomend this proprty.

Ưu điểm: Clean, comfortable, coffee available in the lobby. Helpful staff.

Khuyết điểm: Nothing

Ưu điểm: Friendly staff, nice hot breakfas, good wifi

Ưu điểm: Everyone and everything was excellent .

Ưu điểm: It was a very nice hotel for the price

Khuyết điểm: No

Ưu điểm: the staff was very nice. The breakfast was excellent and the person presenting it was very, very nice!

Khuyết điểm: no

Ưu điểm: Nothing at all

Khuyết điểm: Location was horrible. Staff the exact opposite of hospitable

Ưu điểm: The Comfort

Khuyết điểm: No

Ưu điểm: Most everything looks new and very nice.

Khuyết điểm: Rm 127 has a disgusting looking tub. It is badly stained; looks like something out of a rundown, dirty roach-infested motel. Completely contradicts everything else. AC is not cold. Hard to sleep because the temp was too high especially with the humidity.

Ưu điểm: Tarra our breakfast host was fabulous. The food was great. The beds clean and comfortable. I swear each of the three pillows on the bed were a different firmness so I could pick the firmness I preferred. We stayed a few weeks ago at a DIFFERENT CHAIN paying just 10$ less than this stay and the bed linens had food crumbs and were made but not washed, the entire place smelled moldy, and breakfast was substandard. So we really appreciated the HUGE difference for just a few $ more! Way to go! We are converts!

Khuyết điểm: The only thing that you could consider an issue but it was more on us than them, was that the climate control was a little hard to understand. We could have used a laminated card explaining how the thermostat worked. We couldn’t figure out how to get the fan off automatic. But that was probably because we had not seen a thermostat like that before.

Ưu điểm: Breakfast was amazing! Almost made price of hotel worth it. Social in evening was nice, too.

Khuyết điểm: Bed had not been cleaned under..small trash.

Ưu điểm: Everything

Khuyết điểm: One elevator

Ưu điểm: The bed was amazing! The kids enjoyed the pool!

Khuyết điểm: The small bathroom

Ưu điểm: Clean rooms

Khuyết điểm: Walking up to the facility the outside was dirty in front of the doorway

Ưu điểm: The staff was amazing. The lady that set up and took down food was wonderful