Khách sạn ở Bãi biển Miami nằm gần sân bay Flamingo Park

Ưu điểm: The location was directly on the beach & close to lots of shopping, restaurants & activities.

Khuyết điểm: While I was checking in, the staff set my luggage to the side. I tried to take my luggage to my room since no one was available but they would not allow me too. Silly & strange. I should be able to take my luggage if no one available.

Ưu điểm: Nice location.

Khuyết điểm: The pool area was very crowded. You have to pay a $45/day resort fee that doesn't include beach umbrellas.

Ưu điểm: Location is good

Khuyết điểm: Overpriced in general on everything I got food poisoning my first night eating at this hotel at the pool The nightclub one night was so loud I couldnt sleep Club closed at 4:30am on a week night

Ưu điểm: good staff

Ưu điểm: Evan polinski was absolutely amazing! I stayed for 4 days by myself and he made me feel so welcomed. He went above and beyond to ensure my experience was everything. Thank you so much Evan

Ưu điểm: Great location. Beautiful rooms. Good linen

Khuyết điểm: Disappointed to pay additional to have the room cleaned on a four day stay!!!

Ưu điểm: The location, the staff, the service, the pool, the smiles.

Khuyết điểm: That we had to leave.

Ưu điểm: The location, the size of the room, the beach, the breakfast

Ưu điểm: The staff are all extremely friendly and helpful, by far the best customer service. The hotel itself is beautiful, it’s our second time here and we would never stay anywhere else when we come to Miami now. The GM, Mr Ueno, also went above and beyond to make sure we were comfortable and welcomed. The suites are beautiful and the location of the hotel itself is the perfect. Right on Collins avenue near all shops and restaurants. We got checked as soon as we arrived which is also great as we were exhausted from our flight. Overall the best hotel I’ve ever been to.

Khuyết điểm: Nothing, it is perfect.

Ưu điểm: Location

Khuyết điểm: Poor quality of the room, not well cleaned. Mess up at check-in

Ưu điểm: Great atmosphere and excellent customer service. Also good concierge and amazing location.

Ưu điểm: Beautiful. Staff is overly accommodating. I highly recommend this hotel

Ưu điểm: Perfect location! Walking distance from all of the fun!

Khuyết điểm: Nothing. It's great.

Ưu điểm: The rooftop was great, though I would struggle to call the pool a proper pool - more of stand-up in and mooch kinda pool. Proximity to everything. There are so many nearby eateries that you are spoilt for choice (recommend the 11th street diner for breakfast). When I did eat at the hotel, the options were good and reasonably priced - Naked Tacos are good. Staff was in general very pleasant.

Khuyết điểm: Waiting 20 mins to check in when I got there. Not having my room cleaned one day until nearly 5 pm - too late. Lighting in the bathrooms/ bedrooms - so bad, the worst of any hotel I have EVER stayed in. You literally couldn't do your make-up or see yourself properly - generally, the bathrooms are just badly designed. Noise - the rooms are noisy - little soundproofing and the hotel did little if nothing to ask people to keep the noise down. This is included people playing their own music by the pool. Non-alcoholic drinks are very overpriced and depending on who was on the bar determined how well they were made.

Ưu điểm: The bed was fab

Khuyết điểm: The room was small

Khuyết điểm: My bag was delayed and delivered at the hotel before I checked out but no one had called me to notify that they received my laggage. That was so weird and not good experience at all

Ưu điểm: It was ok. Rooms were a lot smaller than they seemed in the photos. Basically our room was a studio apartment. Service was a little slow, often room service wouldn't get to our room until right before dinner, but service in South Beach is slow everywhere. Really the biggest issue was the noise. Next door there is what looks from the outside to be a club and doesn't seem that loud, but the bass and music from it carries into the building and is really really really loud. I sleep like a rock and couldn't get to bed until last call two of our four nights. Maybe it's just a South Beach thing and is unavoidable, but this hotel is alot of money to not be able to sleep soundly through the night. You really can't beat the location though, and the roof pool was also great.

Khuyết điểm: S

Ưu điểm: The staff was so friendly and accommodating! Made my whole trip very comfortable

Ưu điểm: Room decor was nice and bed was comfortable

Khuyết điểm: Rooms way too small, impossible to fit 2 people and their bags, bathroom ridiculously small and total absence of closets and or sitting space. Not possible to open windows. No lobby of any kind, impossible to find a seat or lounge area

Ưu điểm: The staff and room were great

Khuyết điểm: I thought it was just across the street from the beach, which is what the photos made it seem but it was a block in from the water, which you can't even see except from the roof top

Ưu điểm: Quiet spot. Comfy overall.

Khuyết điểm: The room was extremely too small.

Khuyết điểm: Rooms were not very accommodating as far as storage for make up, toiletries, etc. lighting was low and the shower has no hooks or grab bars

Ưu điểm: The Art Deco rooms are lovely - very church. Staff was incredibly heparin and friendly!

Khuyết điểm: For some reason unable to get room lights to a bright level to see - I guess it’s part of the ambience . The pool area is very worn , but still pretty. Felt sketchy in the elevator at times - is the door going to open ?

Ưu điểm: The clean ness

Khuyết điểm: The maids knocking so early and constantly on the door

Ưu điểm: Location

Khuyết điểm: I arrived on a Friday afternoon and upon arriving the hotel entrance was packed with people appearing as if it was spring break. The pool was packed with people twerking, smell of weed, and vulgar music blasting.

Ưu điểm: Great location! Everything we needed in South Beach was within walking distance. The staff was so helpful and nice. There were little touches that really made us feel welcome. We received great service. The pool and courtyard were nice too! We’d love to come and stay again!

Ưu điểm: Location and restaurant and bikes!

Khuyết điểm: Would have preferred a deck room. Windows not opening felt confining

Ưu điểm: Love the location right in front of the beach! Also friendly staff always willing to help and answer questions. Hotel room was great with good view. They definitely accommodated us by checking us in early.

Khuyết điểm: A little on the pricey end but it was worth it.

Ưu điểm: Location

Khuyết điểm: Dirty, long check-in process, pool only open until 6 PM, very loud.

Ưu điểm: Exceptional location right in the middle of the Art Deco area. An easy walk to everything. Close to the beach. Luxury appointments. Comfortable beds. Ocean glimpses. Relaxing dining options on the ground floor

Khuyết điểm: Nothing

Ưu điểm: nice room, friendly personnel, great location, free water, apples and coffee, great beds

Khuyết điểm: Swimming pool is not quiet and there is only sun in the morning

Ưu điểm: The wifi was easy and fast Perfect sound insulation

Khuyết điểm: The rooms are small with an exposed bathroom It's very loud outside No parking only valet (46$ per day)

Ưu điểm: The room and the view was amazing! The room was very clean. The bed was so comfortable. The only problem is that there were 3 adults in a room with 1 bed. Not even 2 adult women want to sleep in a bed together.

Khuyết điểm: There were hidden fees. I was not told about the $27 resort fee. nor was I told about the $100 deposit. Nor was I told about the $50 valet fee. Nor was I told there would be 1 bed.

Ưu điểm: Raymondo at reception was extremely helpful and made the visit pleasant. We also loved the inifinity spabath in the room with views of the beach. Was very luxurious. We had an issue with the restaurant over breakfast, and to help placate us, Raymondo organised with management of the hotel to have a bottle of wine sent up to our room. Was quite a nice gesture.

Khuyết điểm: We didn't realise there was a time limit on having breakfast at the restaurant downstairs to get the 20% discount. We went after the time, and only found out after we had had breakfast that the voucher we had was not applicable at that time. They should have valid times WRITTEN on the voucher, not just rely on someone telling us when we checked in. The quality of breakfast wasn't all that great either.

Ưu điểm: Location and the building was great

Khuyết điểm: The staff was not that experienced and for the price is not included breakfast that was very bad experience for me

Ưu điểm: Beautiful decor, great location

Khuyết điểm: No soundproofing in rooms, even minor noises like coughs were audible. View was of neighboring portapotties. They ran out of beach chairs and never offered us ones when they became available, still charged us $30 service fee.

Ưu điểm: Everything about this hotel from the first time you arrive to the day you depart is absolutely amazing. The staff, the rooms, the amenities, the room service, the restaurant on site, the rooftop Hydro pool. Pool side car outside. Everything was perfect.

Khuyết điểm: There are literally no cons to this property. Location is perfect, footstep from the beach and the staff are always making you feel like you are on vacation.

Ưu điểm: Staff and cleanliness!

Khuyết điểm: spa and rooftop pool closed

Ưu điểm: service

Ưu điểm: Beautiful hotel with good location. Beach easily accessible from the pool. Everything was very clean and the staff in the Reception was very nice and helpful (shout-out to Jeremy and Sergio)

Khuyết điểm: The experiences below are no what is expected from a 4.5 stars hotel with a price above the average in Miami. - Windows in the room didn't open. Someone came to check and said they were broken, but instead of fixing them, we were left with pieces of wood holding the window open (which is dangerous if you want to close the window because one bad movement and it falls on your fingers) - Walls are paper thin and we could hear our neighbors talking at a normal volume, their phone ringing, etc. - The air extractor in the bathroom was so slow that it was as if it wasn't even working at all, and the bathroom was impossible after only one shower. Someone came to fix it and said that it was working properly, but that's the speed (?!) - The restaurant and pool menu show some vegetarian options, and even though they're not marked as such, the waiters said they're vegetarian. Only when we specifically asked if these dishes had fish/oyster sauce I was told they did. Moreover, we ordered cauliflower tacos at the pool and asked them ensure they were vegetarian. Despite this, the cauliflower was made with fish sauce. The fish sauce should be disclosed in the menu or at least ensure the waiters know and advise the guests that these are NOT "vegetarian" dishes.

Ưu điểm: Calm and clean

Khuyết điểm: Almost perfect place

Ưu điểm: Staff super attentive

Khuyết điểm: The elevators are kind of old

Ưu điểm: The hotel’s location is very good. The facilities very nice, and overall, the customer service was AMAZING. All very nice, attentive, and efficient. I have traveled a lot and cam say this is the best customer service ever. Will definitely visit again.

Khuyết điểm: The onlu complain would be the the pool and service at the beach closes at 6 pm, which is still very early.

Ưu điểm: Location and room

Khuyết điểm: The lift (not suitable for hotel type) and the price of the food (very expensive for the quality)

Ưu điểm: Very friendly staff. Not very big rooms, but very nice and clean. Close to the ocean. Great restaurant - I usually don't go to the same restaurant several times, but the food was great, so I had three dinners there

Khuyết điểm: Staff at the reception weren't sure whether I could use the gym shower after check out (it turned out I could, but there was some confusion about it).

Ưu điểm: The was excellent, especially the pool staff, Joe was excellent. Check in was a breeze and we were upgraded to a king suite. The location is great and quiet/peaceful.

Khuyết điểm: Was charged for two luxury beach chairs when we had two local friends join us for about and hour at the beach. The hotel could pay more attention to the cleanliness of the pools and common areas. Small details matter and considering the size of the hotel it would not be difficult to keep spotless.

Ưu điểm: Amazing staff!

Khuyết điểm: Nothing