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Location was good, room was good bang for my buck, and the facilities were nice.
No view, overcrowded due to spring break, and the grounds could have been a bit cleaner.
Close to the beach.
A tad more customer oriented...Landed and wanted to take a shower and the shower gel bottle was empty and would have to wait until normal business hours for it to get replenished....bathroom sink only scolding hot water and my kid got burned while trying to brush her teeth.
Everything! Best hotel.
The service was phenomenal. Comfy bed.
Room, service, elevator was broken
The view was really bad!
The view that not infront the ocean is so bad. Two windows to the bildung next to.
Worst service ever
Completely disorganized. Awful service. Food and pool servers are COMPLETELY oblivious to anything. Fish sandwhich had maybe less than an ounce of fish for $25. Pool servers looking to gouge you charging for water, & upselling over priced cocktails. You're lucky if the food ever comes. Room was Nice and clean however. They wouldn't let me check in till 4pm despite me being there at 10AM and asking for early check in. Then, they locked me out at 12noon sharp and refused any sort of leeway at all. Avoid!
Completely apathetic staff, disorganized and chaotic dining area. No one really in charge. Despite multiple attempts to speak to the manager, the mgr never came. I'd rather burn my money or throw it away than give it to an establishment such as this.
- staff super nice, flexible and make you feel at home - location is fantastic - beach (even though they charge u $19 for an umbrella, but chairs are included) - bed is pretty good
- price too high - very very small rooms - pillows didn't have cover under the sheets and the pillow was yellow and smelled terrible -- but for the second I tried it felt amazing! - room was pretty clean, not spotless clean (some hairs on the shower)
The hotel is located right on the beach with an amazing swimming pool too. Because it has just been refurbished everything was NEW. With in a short walk to Lincoln for fabulous shopping and food.
Parking was $60 per 24 hours.You can park and the Miami garage across the street for $35. We have a strange smell in our room at times.
The walls are pretty thin and noise can be an issue.
Great start to a Great facility
We were fortunate enough to have a pool/ocean view room with a balcony. The view was gorgeous, especially in the mornings as the sun moved up. The room was small but well laid out so that it didn't feel small at all. The bathroom was well designed and appointed as was the closet. The staff was extremely friendly and although the service was somewhat continental.. we were on holiday and didn't mind things taking a bit more time. The facility has beach access behind the pool so, you're never far from the water and sand. We are actually from Miami and were looking to get a change of venue for Thanksgiving and this was ideal.
Nothing really.. I suppose that it would have been nice to have in room coffee, but that's a WPP.
Nautilus by Arlo ở South Beach, Miami Beach, cách Phố thương mại Collins Avenue vài bước và cách Đường đi bộ Bãi biển Miami 3 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, dịch vụ giặt ủi/giặt khô và quầy tiếp tân phục vụ 24 giờ/ngày.
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