Khách sạn ở Baltimore nằm gần Reginald F. Lewis Museum

Ưu điểm: Room size and beds

Khuyết điểm: Zero complaints

Ưu điểm: Location cannot be beat. Also it's brand new so facilities are spotless

Ưu điểm: You can reach everything shortly

Khuyết điểm: To wait almost an hour for the breakfast to be served is way to long!! SPA is too expensive for the offered services!!

Ưu điểm: Exercise amenities were great prior to checkin

Khuyết điểm: Sink didn’t drain well

Ưu điểm: Dinning/food was very boring and very limited selection

Khuyết điểm: Food service was awful. Very limited selection, very boring presentation. Everything was over salted

Ưu điểm: Make you feel like royalty

Khuyết điểm: Nothing

Ưu điểm: Room service was way over priced for the quality of the food.

Ưu điểm: Abraham was awesome, he went above and beyond to make sure we got the right view

Ưu điểm: Lovely property but the real asset is the lovely staff. They went out of their way to make my husband and my little pup and I comfortable. Great location for strolling along the inner harbor.

Ưu điểm: The property is elite, the staff treat the guests like royalty. We rented a room with a view fir my wife’s 50th Birthday. On check in, the upgraded us to the Presidential Suite! I was blown away, my wife was flabbergasted. There were rooms on top of rooms with a view of the harbor. It was epic. Shortly after we settled into our room, there was a knock at the door, it was for turndown service, which we didn’t need. Ten minutes later, another knock. This time we were delivered a personal birthday cake!! Stunning!!! That wasn’t all!! The experience was one of the best ever! We will be going back knowing that experience was once in a lifetime but due to their overall pampering!

Khuyết điểm: Not a thing

Ưu điểm: I Loved the ambiance of the hotel...very sophisticated and modern looking from the lobby to my fountain view suite! The suite was very spacious and beautiful inside like a small apartment...very comfortable also. I was very impressed! Also the customer service of everyone from the bell hop, to the front desk, room service and in room dining were impeccable.:) I will definitely stay there again!:)

Khuyết điểm: Overall I Absolutely loved this hotel!:) but if I had one complaint it would be the location...it is downtown Baltimore in a very congested area, and a 10 minute trip to a convenience store took 45 minutes to get there! :)...Also the hotel food (while delicious) was very expensive( $60 for burger, fries and coke) but I chalked that up to it being a 5 star hotel and it comes with the territory..lol...other than those issues, it is a fabulous hotel and I would totally stay there again!;)❤

Ưu điểm: Facilities are very nice. Bathrooms are great. Service is great. Staff is great. Food is great.

Khuyết điểm: Beds and pillows are not that comfortable. Could be better. Better bedding too.

Ưu điểm: Very nice staff!! Victor in night front desk was super kind to me!!! Loved my stay

Ưu điểm: The bed was very comfortable ! Excellent location!

Khuyết điểm: Explain parking better before check in.

Ưu điểm: So close to everything. Excellent sound proofing. Very delightful staff and victor on night duty was so accommodating!

Ưu điểm: Great location

Khuyết điểm: Parking not great but okay

Ưu điểm: All

Khuyết điểm: Nothing

Ưu điểm: The room was HUGE!

Khuyết điểm: The offer I selected was said to have breakfast included and a hot tub in the room, neither of which were true, so i felt very jipped from the beginning. After one night if stay, we went out onto the Harbor to sight see, specifically leaving a note with our food that we were STILL EATING IT. It was a dozen blue crabs, and of course, upon our return they were gone!

Ưu điểm: Clean and location!

Khuyết điểm: Cost of parking

Khuyết điểm: Room Temperature Never Changed From 73° Even Tho We Kept Putting The A/C To 65!Ordered Breakfast And It Came ColdOrderer Dinner With Dessert And Ice Cream Came Melted And Brownie Was Damn Near Frozen. Also It Came About An Hour And A Half After We Orde

Ưu điểm: Friendly staff. But staff was selective about extending the courtesy. Example, other guests were treated to wine/champagne in the lobby. We were never asked or told anything about it.

Khuyết điểm: Small grass area for pets needs work. Make better accommodations for those with pets, like putting them on the ground floor and closer to the pet area instead of making us walk all the way around the building to get there

Ưu điểm: Location/staff

Khuyết điểm: Dirty napkin on couch and somewhat dusty in that area of the room

Ưu điểm: Hotel was nice, food was good and bad staff very friendly. Really great location just across from the harbor.

Khuyết điểm: We did have to ask for the stuff to make up the additional bed when we got in but that was sorted.

Ưu điểm: Gorgeous view! Rooms were clean and staff was really helpful.

Khuyết điểm: Breakfast is not included and considering what you pay per night would not be a bad idea to add at least a small selection of food. Other hotels in the are (around same $ value) give you that.

Ưu điểm: Loved the view and the cleanliness of the room

Khuyết điểm: Breakfast was too expensive

Ưu điểm: Very clean. Great location

Ưu điểm: Every person we talked to was very nice and very helpful. The room was spotless. There was not a bad view in the hotel.

Khuyết điểm: I did not like the fact you could not take glass out on the balcony by the pool. I also think that parking was outrageous. There should have been a reduced amount because of staying in the hotel.

Ưu điểm: The view of the waterfront is great!

Khuyết điểm: Loved everything

Ưu điểm: The room was spacious, clean, and comfortable beds. The location is convenient for activities around the inner harbor. The staff is friendly and very helpful.

Khuyết điểm: Nothing negative about our stay.

Ưu điểm: Great location, easy parking and beautiful accommodations.

Khuyết điểm: Pool was small and disappointing, no hot tub. Temp was cool though it stated it was heated.

Ưu điểm: The location and view

Ưu điểm: The room is spacious and the view is lovely

Khuyết điểm: The mixer in the water faucet does not seem to work well. We got old to Luke warm water most times. But since it’s been very hot it’s ok.

Ưu điểm: Great quality, very clean, excellent and safe location, restaurant and store in building

Khuyết điểm: There was an incorrect bar charge on our account that we were given a lot of trouble and attitude when requesting to have removed. This whole ordeal took almost 45 minutes.

Ưu điểm: clean, modern, and comfortable room

Khuyết điểm: Wifi at a cost

Ưu điểm: Room was very clean. Shower was super nice.

Khuyết điểm: Pillows were too soft for me. Coffee in room was not good.

Ưu điểm: I loved the Stay close to the water beautiful view and excellent staff.

Ưu điểm: Everything from location, accommodation , service, food and cleanness .

Khuyết điểm: Liked everything, just parking was a little expensive

Ưu điểm: The location is perfect. I was on he 12th floor, so there was a phenomenal view of the inner harbor. There is lots to do and see within a very short walking distance. All of the staff that I had interaction with were very polite and professional. They would wish you well, and ask how your day (or stay) was. They seemed very genuine and sincere.

Khuyết điểm: The only thing I noticed was that the carpet in the hallway from the elevator all the way to the end of the hall, was all stained up and discolored looking. I couldn't tell what had happened to the carpet for it to be all messed up like that... but then found out why, when I saw how the house cleaning staff was attending to some of the hotel towels. I witnessed a cleaning staff person dumping what appeared to be bleach onto towels that were simply laying on the carpeted floor. I'm assuming they were attempting to get stains or marks out of the towels. But with them just dumping the bleach out on the towels with nothing under the towels, the bleach must have been what was making all the discolorations in the hallway carpet.

Ưu điểm: The staff members were extremely nice and helpful. The hotel was clean and spacious!

Ưu điểm: Staff were friendly and I felt safe. Room cards were needed to access your floor on the elevator as well as your room. Located within walking distance on many activities. I would stay there again.

Khuyết điểm: My room door stuck. At first I thought I was locked in but realized I needed to pull harder. Although I asked for someone to address the issue, it did not happen during my 3 night stay. Biggest negative was very spotty WIFI which I requested assistance with but never received that help.

Ưu điểm: The Harbor View and blackout curtains.

Khuyết điểm: Booked the hotel for check in between 5-6pm. Arrived at 530 to have to wait until 630 for our room to be ready. It was a birthday surprise getaway for my husband and the wait, ruined other events I had planned for the evening. It totally dampened his mood. I was crushed.

Ưu điểm: Location, Inner Harbor. Excellent dinner at hotel restaurant.

Khuyết điểm: Outdoor rooftop pool very small.

Ưu điểm: The breakfast was the best I have ever had at a hotel. The staff was very friendly and accommodating in the restaurant. The staff, Andre, upon check in was wonderful. I had to deal with two additional members of the staff who had an attitude and was not accommodating at all. I encountered one them upon my departure and her attitude was an entirely 180 degree change from the day before. More training may be necessary.

Khuyết điểm: The facilities overall needs attention. Unfortunately, we had to change rooms because the sink in the bathroom wouldn't drain. The next room the tub wouldn't drain but the maintenance department was able to rectify this situation. I must say that the manager on duty, Leah, was very attentive to our needs.

Ưu điểm: Beautiful hotel

Khuyết điểm: Check to last

Ưu điểm: I did not expect that the Queen room would only have a shower and no tub. I spoke with the desk and found out that all king and queen rooms only have a shower. It is the rooms with two full-size beds that have a tub ???????????

Khuyết điểm: No tub in a queen room!!!!!!

Ưu điểm: I loved staying there the staff was excellent the place is just beautiful. Everything you need is right there. Been there twice. I'll be going again someday.. It's wonderful. The staff is just beautiful from the front desk to the valet

Khuyết điểm: Nothing to me it was perfect

Ưu điểm: The location is perfect! Everything is at your fingertips, the aquarium, the ballpark, and all the restaurants.

Ưu điểm: Room bright and clean

Khuyết điểm: Parking garage a little time consuming to access. Could have direct access.

Ưu điểm: Location near other planned activitiesoutfated

Khuyết điểm: Tired, dirty, dark, outdated. There is a difference between historic and just old. The furniture looked like it came from Goodwill. Old rugs and carpet needed a good cleaning. No feather pillows...a pet peeve of mine. Front desk staff at check-in were less than welcoming. Bad wireless, hvac either freezing or off, shower water temp unreliable. Almost $300 per night including parking. Never staying here again. By the way, did I mention that this was our 50th wedding anniversary?

Ưu điểm: location was great - right in the heart of fells point.

Khuyết điểm: hotel was old and dated. furniture was scratched and worn. musty smell in bathroom

Ưu điểm: Check in was easy.

Khuyết điểm: 1.No warm water (husband had to go to a different room to take a shower. I just dealt with the cold). 2. Horribly noisy outside ALL night long.

Ưu điểm: We were there for my nieces wedding and the air conditioning in our room wasn’t working properly , and I was concerned about getting ready but the staff moved us immediately and we made to the wedding!!

Khuyết điểm: Just the issue with the air conditioner but they solved that immediately

Ưu điểm: Helpful staff and walking distance of a lot of things to do.

Khuyết điểm: Can get a little loud. But it’s to be expected being located in the tourist and bar section.

Ưu điểm: It was a historic hotel in a historic area. Staff were very nice, accomodations were nice and the location in Fells Point was very good.

Khuyết điểm: Nothing

Ưu điểm: Best hotel experience ever! The ghost tour was 5star! From check in to check out the staff was amazing and helpful. If you stay here be ready for unique for certain.

Ưu điểm: Great location. Walkable neighborhood. Ambiance

Ưu điểm: the location is excellent.

Ưu điểm: Not only a great location but the hotel staff were pleasant and accommodating. I’d stay here again.

Ưu điểm: Staff attention to concerns and questions. Funkiness. Every room had a story; and the history of the building and the neighborhood was palpable. Fresh flowers in the lobby. Closeness to the water of the harbor.

Ưu điểm: I enjoyed the central location and the historical aspects of the inn. It offers the same amenities of a large chain hotel without being one. The staff was friendly and helpful. The lobby was very beautiful.

Khuyết điểm: The downside is the difficulty getting here without a car - I had to take a cab from the downtown area. Fells Point is 2 miles from the Inner Harbor area and the public transportation is not very reliable. I also had a problem with the shower; it had only two temperatures: very cold or very hot.