Khách sạn ở Baltimore nằm gần sân bay Westminster Hall and Burying Ground

Ưu điểm: The serene atmosphere and class

Khuyết điểm: No complaints

Ưu điểm: The Italian toiletries in the bathroom were lovely!

Ưu điểm: Everything was great! Best hotel I've ever stayed in for sure. Great Harbor view

Khuyết điểm: The toilet was either running or not flushing for the entirety of our stay. Had maintenance come up 4 times within 2 days. Asked for a later checkout time for our troubles the 4th time I called. They gave us an extra hour. It was running again when we left.

Ưu điểm: The room was beautifully decorated and had spectacular view of the harbor. Location is in walking distance to many tourist attractions and restaurants. We did not need to move our car during our stay. A free bus service Charm City stops close to hotel and was easy to use. The staff was very friendly

Khuyết điểm: When we arrived there was no valet parking available. The hotel parking lot said full but we pulled in anyway & found plenty of spots. ( we think they put full sign up to discourage people going to baseball game from parking in lot ) Parking too expensive : $30 per day

Ưu điểm: The hotel was fantastic. The room was bright and airy, very clean, and we'll thought out. The staff was nice. There was one issue and unfortunately to me it ruined my trip, I realize to most it wouldn't be a big deal. Besides the issue below everything was great.

Khuyết điểm: After I made the reservation, I was informed the pool and hot tub were closed for the week for repair. It was the main reason I chose this hotel. In fairness the hotel did take my 56 dollar parking fee off and the manager did email me offering to upgrade my room my next visit. Problem is, I'll never go to Baltimore again, city is run down and can't walk 10 feet without getting bombarded by a homeless person asking for money.

Ưu điểm: Beds, pillows, access to pool.

Khuyết điểm: Some repairs needed, esp. in bathrooms and pool area. Pool closed at 10 PM. A fridge was in the room but no minibar/snacks. The smoke alarm flashed all night (brightly).

Ưu điểm: The Staff was most accommodating, they make you feel like family. they always greet you with a smile. Everyone was so helpful loved my stay there and will stay there again. It is close to a lot of places you can walk to, and walking distance to the stadiums. LOVE LOVE LOVE this hotel... The view over the Harbor was Fabulous!!!

Khuyết điểm: Not having a trash can by the little kitchen area, but I am a neat freak,

Ưu điểm: I loved the facilities. Bathrooms are upscale. Very nice shower. The facilities and decor is tasteful and classy very calming and comfortable. The rooms are very spacious

Khuyết điểm: The carpet in the rooms need updating although there were 2 double beds there was plenty of room for Queen beds.

Ưu điểm: The staff had a wonderful attitude and were very attentive to customer needs. The fitness room was great; the buffet breakfast was a good value. The hotel is located in the inner harbor. The in room Keurig worked. This was a nice stay

Khuyết điểm: Some of the furniture was pretty old but I really don't need anything fancy to put my clothes into.

Ưu điểm: nice bathroom Restaurant was good Great location

Khuyết điểm: Room seemed dated

Ưu điểm: Very friendly staff, Modern rooms, walkable to Camden yards and inner harbor, reasonable room rate for this upscale hotel

Khuyết điểm: Our room backed up to elevator, could hear that all night.

Ưu điểm: Friendly staff, beautiful views, great gym,affordable, clean,and cozy

Ưu điểm: i enjoyed my stay, although the toilet handle was broken. Other than that my stay was enjoyable

Ưu điểm: Food are excellent but expensive. The room rate includes breakfast for extra $20. However, that only allows up to $40 for breakfast. You have to pay the extra.

Khuyết điểm: The hotel is not worth $230/night ($40 extra for Harber view). Water in swimming pool taste like salty water and only opens to 8:00pm.

Ưu điểm: This is a 5 star Hotel that is at the point of needing some refurbishment. However, any concerns we had were professionally dealt with.

Khuyết điểm: The bed in our original room was not very comfortable but the Hotel upgraded us to a suite as soon as we made them aware of our concerns.

Ưu điểm: This hotel has a great location and friendly staff. It has a nice, old-fashioned feel which gives it a romantic quality for the price. The decor and furniture are attractive and classic, albeit a bit shabby when examined closely. We were particularly impressed with the bathroom in our corner room,which was filled with marble tiles and a towel warmer. Everything was clean and pleasant. The bar/restaurant attached is a nice place for cocktails as well, especially as a warm-up for a night out in the wonderful area of Mt. Vernon. This neighborhood is desirable for those from out of town, and this hotel provided good prices and an overall pleasant stay.

Khuyết điểm: Parking can be an issue; they have valet service (for between $20-$35) that I recommend to anyone not familiar with the neighborhood (we had lived around the corner years before, so knew how to find good parking sports). Additionally, we were staying during an extremely cold (below average temperatures) weekend, and found everything to be a little chilly. On top, we found that the bed was made with only three small pillows and a thin blanket (fine for one person, but there were two of us). When we asked for an extra blanket and pillows later that night, the front desk sadly informed us that they had run out due to a high demand of requests. While they were very sorry, it does seem strange that they had dressed the bed in so few pillows and blankets to begin with, though I understand the need to go for a more minimalist approach in order to conserve energy, etc (and do respect that).

Ưu điểm: Very lovely place, excellent location. Staff was helpful

Khuyết điểm: Bedding was great whne we arrived, but we did find leftover food in the fridge from the previous guests which made us a little wary of using the tub because we weren't sure how thorough the cleaning was

Ưu điểm: The room was nice and clean, confertable beds.

Khuyết điểm: The reception was rude, we wanted to get food in the middle of the night but there was no one in the building working to suggest any thing to us.

Ưu điểm: Decor and room were beautiful.

Khuyết điểm: There was street construction all night, starting at midnight until the next morning when. We checked out. We called for earplugs but the hotel didn’t offer. We barely slept and when I spoke to the manager he had nothing to offer further than an apology for our disturbance. The restaurant has a good view. The food was just ok.

Ưu điểm: Really nice hotel - we were given a larvger room, which was very clean and spacious. The staff was very friendly. The only thing is valet parking was $30 - NYC pricing... Around the corner parking lot was $10- should have parked my car there overnight.

Ưu điểm: It's in a good location.

Khuyết điểm: Hotel is old and well-worn - in desperate need of a rehab. Despite the Joie de Vivre name, the desk clerk on our arrival was decidedly not happy. We booked a two-bed room and got a king with a too-short foldaway cot, and on one of the coldest days of the year they did not have any spare blankets, so we were given three sheets instead. For $80 a night it would have been ok - for twice that, it was a ripoff.

Ưu điểm: Due to an error in receiving my reservation information from a third party booking agency, the were no available rooms of the type I had reserved. So, the hotel was forced to give me a nicer room at the same rate. The room was a bit dated, but the jetted tub and sitting area were very nice. While the front desk staff and valet seemed to lack professionalism, the staff at the hotel bar were quite welcoming and friendly.

Khuyết điểm: When the desk clerk could not locate information on my reservation, she told me to have a seat nearby while she looked for my reservation elsewhere. When she still couldn't find it, she shouted to me across the lobby that her GM said she can't let me into a room until she got the payment details from Kayak and that I had to call Kayak to resolve the issue. I guess asking me to step up to the desk to discuss my situation or calling Kayak herself was too much trouble. While I called Kayak customer service to attempt to resolve the issue, other guests arrived to check in. As a result, the only clerk working the front desk was busy and could not speak with the Kayak representative I had on my cell phone and they had to call the clerk at the hotel a while later to attempt to resolve the issue. While I sat at the lobby waiting for Kayak to call the desk clerk, a hotel valet came to the front desk and used the phone there to loudly order food for himself and the desk clerk from a local restaurant. And then he proceeded to argue with the restaurant about it giving a discount to hotel employees. Not only was this inappropriate business to conduct at the front desk, but I'm left wondering why the front desk clerk has time to tell the valet what she wants to eat, but she can't call Kayak to attempt to resolve the issue with my room. Once the desk clerk spoke with someone from Kayak, she again shouted to me across the lobby about the status of the issue. She said they needed to fax her the information again. After waiting another 5-10 minutes, I approached the desk and asked if she had received the information she needed yet. She said no and walked away from me to FINALLY check the fax machine. Lo and behold, the information she needed was there and she checked me into my room with barely a perfunctory apology for the delay. She also made sure to tell me the issue was that the Kayak third party service provider handling my reservation had the wrong fax number for the hotel so the issue was really someone else's fault. I guess this hotel is nice enough for the price if you don't have any issues with which you need any customer service. But if there is the slightest issue, or you just stick around the lobby for a little while, you'll see that the staff really doesn't seem to have much training on professionalism. I was pretty disappointed by the experience.

Ưu điểm: The hotel felt classy and luxurious. The staff was super friendly and helpful. The valet service was prompt and careful. Great stay. Lovely location. Very clean. Great view. Good deal through Kayak.

Khuyết điểm: The bed was way too hard for my personal preference and comfort. Shower could have used a little updating, but the pressure and temperature were perfect.

Ưu điểm: My room

Khuyết điểm: Lobby

Ưu điểm: Location

Khuyết điểm: Horrible customer service! Tons of attitude and talking back. I stayed there for 5 nights, and my room wasn't cleaned at all 2 days out of those. The front desk lady told me in the end of the day that it wasn't her job to clean, that all the cleaning stuff was out for the day, and that there was no manager I could talk to on premises. She told me to just suck it up and wait till the next day (I am not exaggerating !). When I asked her if cleaning services were supposed to be included in my daily room charges, she said yes. Then there was the ongoing issue with them not replenishing toiletries at all even so that was also included in the daily room charges. All and all, this could of been a great hotel if all the front desk staff was replaced or retrained

Ưu điểm: Bar is great with wonderful happy hour foods Quiet, nice king bed on 12th floor Uber taxi to Johns Hopkins for $5 Excellent location Great rate thru Kayak Park for $12 a day a block or two away.

Khuyết điểm: Would like to be be able to get coffee by 6

Ưu điểm: The room was very clean and spacious. The bathroom was beautiful and had amenities like a towel warmer and an overhead heat lamp. The hotel was in a great location in the heart of Mt Vernon - I could see the Washington Monument from my window. Housekeeping was very accommodating to our schedule and left the room pristine.

Khuyết điểm: To preface this review, I stayed at the Wyndham for a total of 6 nights. The WIFI worked about half the time, which was detrimental because I was in Baltimore to take intensive courses at JHU and couldn't do my homework in the room. The staff blamed it on the windy weather, but it was such a huge inconvenience. My keycard also failed to work more than half the time, which was another annoyance. The front desk also overcharged me for "incidentals," a total of $115. They charge $50/day up to 2 days, which should only have come up to $100, so where did that extra $15 come from? They were pleasant enough about it, and corrected it accordingly, but I warn future guests to double check their transactions. Also, the fridge in the room wouldn't get cold even though it was plugged in, and the microwave emitted a scary burning smell when used. Finally, I stopped by IN PERSON the day before my check-in to request an extension of my check-out time from 11am to 2pm, and they happily obliged. Then, the night before my check-out date, I called down to the front desk to confirm and they claimed that they were overbooked and can only extend my check-out time to 12pm. When I let them know I made the request prior to check-in, no one seemed to know what I was talking about. They were kind enough to offer to store my luggage, but again, an inconvenience. Overall, my stay was mediocre due to the faulty amenities, but the staff was gracious and polite about everything. Still, I don't think I would stay here again.

Ưu điểm: I was attending a conference for most of the trip, and my partner also joined to check out local sites. It was a decent location within walking distance to a number of good restaurants and museums.

Khuyết điểm: The room was somewhat small and the floor appeared to not have been vacuumed in a while (as noted by the dozens of small beads that were from a bracelet of a former inhabitant). I find the sliding bathroom door to be somewhat unusual since it didn't allow for privacy in the slightest. Lastly, we had to go to the front desk once a day to get the room key cards re-magnetized, so that we could enter the elevator to the room and our room.

Ưu điểm: Everything!!

Khuyết điểm: No problems.

Ưu điểm: Location and staff were very friendly and gave recommendations for local restaurants.

Khuyết điểm: Our room keys for some reason kept giving errors, they would alternate so we would have at least one working key at any given time. So the staff was very used to seeing us.

Ưu điểm: Not much to like.

Khuyết điểm: Not a great experience. Employees was not very welcoming. Checking in the first thing the young man said I don’t see your reservation. I had to pull up my confirmation number. Thank God I had available. Rooms was ok with a low quality thin comforter. There was no extra blanket. All hotels I stayed always had extra blanket in pillow. Lastly parked my car with valet parking for 40 bucks a night. when it was time to retrieve it took over 40 minutes to come. They could not find my car keys. I would not recommend this location or stay here again.

Ưu điểm: I liked the location.

Khuyết điểm: I had booked a deluxe king room and prepaid. When I arrived I was told that there were no more deluxe king rooms available and the only room available had two beds and bunk beds. Confused I showed the gentleman behind the desk my conformation with room type and he told me that there was no guarantee on room type. He was rude and said thats all they had and if I didn't want it I could stay somewhere else. When I got into the room, there was an entire wall with a dog mural staring at me. The room wasn't clean, carpet dirty, hair in sink, then I walked into the bedroom and it is the strangest decor I have ever seen. Hip doesn't mean nothing matches and the most unattractive color palate ever! The furniture was visibly beat up, scratched and marks all over. The wall had multiple black marks all over and the toilet was running. I put my things down and headed to the front desk before leaving for dinner to advise them of the running toilet. Upon my return 2 hours later, as I opened the door to my room and the toilet was still running and I went to call the desk. My room was facing the the windows of other hotel rooms and I found myself rushing to close the curtains because a man across the way was watching me and being "self serving" - not the hotels fault, I know, but very creepy none the less. I wet down to the desk to ask about my toilet and the new gentleman at the desk said he had no record of my earlier complaint and there was no one from engineering to be able to fix it. I asked for another room and he said there weren't any, so I went upstairs and promptly checked out at 12:30 am, off to find another hotel. I asked not to be charged, but since I had prepaid, he said there was nothing he could do.

Ưu điểm: The staff were great - so friendly and helpful. The hotel room was clean and beautiful, and very unique. Awesome shower, and overall we loved it.

Ưu điểm: Very helpful staff, great, clean and cozy room. We appreciated the rollaway, which was really far beyond the cot-like thing we had sort of expected (we added another person to the room after making the reservation, so knew it would be tight). We really appreciated the help with that and with extra toothpaste/brush. Thankful that quality is always high across any Kimpton hotels I've stayed at.

Khuyết điểm: It seemed like it would have been helpful if there were more staff on-hand at peak times for check-in, etc. Staff was great and helpful, but having worked at a front desk, this one seemed like it could have benefited from a few more people.

Ưu điểm: the staff was fabulous!!!he room was great exceptfor the lighting.There was a great chair to read in but no lamp there.Te room was too dark.Other than that, it was great.

Ưu điểm: Large refillable shower supplies; better for environment than lots of little bottles. Beautiful room. Tea/coffee/drinks for guests. Convenient for public transportation.

Khuyết điểm: Shower made awful high-pitched squealing sound. Room card became deactivated for no reason.

Ưu điểm: The Monaco was located in walking distance to the inner harbor and the subway line was across the street.

Khuyết điểm: The business center was on the pricey side.

Khuyết điểm: Walked due to overbooking. Never contacted by hotel. Very poor service, the experience definitely turned me off to this chain.

Ưu điểm: The free coffee in the morning and yoga mat in the room.

Khuyết điểm: Had to request coffee in the room. I wish you could do that when you book the place so it's there when you check in.

Ưu điểm: Person that checked us in was the best . Location and price was very good . Also food and bar were tops.

Khuyết điểm: Room was so hot , turned the Ac on and would only run for about 3 mins every 30 mins . Also fool by unit was wet and bathroom floor had water all over it had to put towels down . Room number 230 . Next morning coffee bar, lady working was sick coughing and not washing hands manager toll her to close after my order. Small things make big deals .

Ưu điểm: Location was walking distance to the harbor

Ưu điểm: Location

Khuyết điểm: Tiny bathroom

Ưu điểm: Great location, close to inner harbor. Friendly and helpful staff. Great price.

Ưu điểm: Convenience to convention center

Khuyết điểm: No continental breakfast

Ưu điểm: Good location, friendly staff, everything was kept clean, room was clean, and beds and pillows were quite comfortable.

Khuyết điểm: Parking in the garage is 29$ a night/car which is no discount off regular garage price. It doesn't need to be free but it's way too expensive.

Ưu điểm: very friendly staff, clean room, comfortable

Khuyết điểm: very crowded, hard to get an elevator at certain times due to large crowd

Ưu điểm: I liked how convenient it was to the Baltimore M&T Bank football stadium and was in walking distance, making it easier for me to save money.

Khuyết điểm: I did not like that the parking was $28.

Ưu điểm: This "Days Inn" is in very good condition. The lobby is beautiful, The night staff are kind and accommodating, And the room is well equipped.

Khuyết điểm: I do not feel like I was properly informed of the $26 parking fee. Had I known this i would have stayed somewhere else. Also there was a faint smell of cigarette smoke in the hallways in a non smoking section.

Ưu điểm: Liked that all the employees I came in contact with were very friendly and helpful. Except for the guard in Saturday morning when we arrived. Was not very friendly. Watched me park get out of my car walk to the hotel door then said I could not park where I parked. I had parked where if said guest parking for 15 minutes. I did not park where there was a sign specifically reserved for a certain person. I told her I was not I that spot. I said there was nothing posted but she said had to move anyway. My question is why would she watch me park get out come to the door then tell me to move. Other than that I was very satisfied.

Khuyết điểm: Room a little small. But not an issue.

Ưu điểm: Great location for Orioles and Ravens games. Friendly security in the lobby.

Khuyết điểm: Sirens and street noise, but that's to be expected given the location on a major thoroughfare.

Ưu điểm: Friendly, and helpful staff. Loved the attached grille.

Khuyết điểm: Small bathrooms.

Ưu điểm: The staff was outstanding!! Very friendly and accomodating!

Khuyết điểm: The decor is very outdated.

Ưu điểm: location to Inner Harbor and M&T Bank Stadium

Khuyết điểm: hotel rooms were bare bones and pretty small.

Ưu điểm: The Days Inn was conveniently located near the convention center where I attended a 3 day conference. The restaurant staff were especially friendly, giving us coffee to go after we ate breakfast.

Ưu điểm: Its closeness to the convention center.

Khuyết điểm: The restaurant was not very accomodating for the second morning. We asked to sit inside because the previous morning we were on the patio and it was cold. That seemed to be a problem for the staff as we never were waited on so we left.

Ưu điểm: The hotel's location in relation to where I needed to be.

Khuyết điểm: The cost of the room through your company. The room could have cost me $79 instead of $115 if I had booked through another company.

Ưu điểm: The location was excellent as my business meeting was at the convention center. The price was excellent.

Khuyết điểm: The only thing that I would like to see improved on me next visit was the fitness center. I think you can get two upright cycle ergometers in addition to the recumbent cycle. I used the fitness center 3 times on my visit. The first time the Purell towels were full so that I could wipe down my equipment. There were also hand towels available to use while I was on the equipement. However, neither of these were available during my last two visits. Please keep these in stock.

Khuyết điểm: The pillows.

Ưu điểm: location to inner harbor

Ưu điểm: Conveince and affordability

Khuyết điểm: N/A

Ưu điểm: Free use of copier and wireless internet

Khuyết điểm: Not clean enough, needs refurbished

Ưu điểm: - location and fun atmosphere - nice tv - great amenities like bikes to rent and live music - easy to book - awesome soap in a very large bathroom - tile floor in bathroom with no door to bathroom and hardwood in entrance and around the bed. easy to clean. - made to look modern and minimal

Khuyết điểm: - GF claimed to be bitten by bed bugs. - The potatoes with the RL breakfast were soggy and the egg whites in the skinny scramble were under cooked. - closet was odd with downward sloping hangers too small for business jackets, no dressers. - too few electrical outlets. in order to charge your phone you had to place it under the tv all outlets next bed were overloaded with phone lamp and alarm clock.

Ưu điểm: The urban element

Khuyết điểm: There was limited hot water in the shower at times. Having some sort of room service would be nice.

Ưu điểm: good location, only a couple blocks from the inner harbor and the power plant live, room was comfortable, lobby was quaint, staff helpful

Khuyết điểm: could have used a bell hop service. if they had one, must have been busy. only saw one cart for luggage. lucky it was only me and my adult son, light on bags. :)

Ưu điểm: Stayed in a huge king bed room. Lots of empty space that could have been filled with a couch and coffee table with the TV in front of it. But they chose to place the TV to the right side of the bed making it awkward to watch. With this tiny one person mini couch directly under the TV. ..What the point of that? The front desk staff need a little more training. And a button or something indicating that they work there. They're all in regards clothes. A guy looking to check in thought I worked there when I went down to see what was the hold up on the extra towels I called down for 2 hours prior.

Ưu điểm: Large comfortable room. Friendly, helpful staff.

Khuyết điểm: No closet, shelves or drawers, so no place to put things like laundry out of sight! No desk (although when I inquired they brought up a small table and chair that worked OK). Instead of the Murphy bed (which I had no use for) I would prefer a desk and dresser or cupboard.

Ưu điểm: All staff were extremely friendly. Valet (Jody) went above and beyond to assist and always had a smile on his face. Decor is appealing and modern, the rooms were spacious and nicely done. Pets are allowed however if you are traveling without a pet you would never know dogs are in the building in regards to cleanliness and the occasional bark. Close proximity to all attractions. Elevator security features were a plus. Would definitely stay again

Khuyết điểm: Bedding had stains, no mini fridge or microwave in the room, check-in a little awkward

Khuyết điểm: There are no dressers. A little annoying. No where to put my stuff

Ưu điểm: I liked the bikes for use, the game room, the lounge/cafe/restaurant. I also appreciate the stage for community engagement and fitness room. The room itself was small but had a large, luxurious bathroom.

Khuyết điểm: It didn't have a business center. I had to ask the front desk attendant to print items for me. Parking was additional and somewhat expensive.

Ưu điểm: Loved the decor and atmosphere!

Ưu điểm: I couldn't have asked for more from the Red Lion. Gorgeous rooms, wood floors (a HUGE plus for me because of my allergies), a shockingly short walk to the Charm City Circulator's Purple line, wonderful and warm staff who go beyond the call of duty, and all for a very low last minute price!! I am also very picky about hotel beds as I have a bad back but this bed was everything I wanted. Not to mention all of the communal amenities I simply did not have a chance to check out because my trip was short! There is, apparently, a 24 hour gym and the lobby seems to be a wonderful place to relax, socialize, and create a sense of a hotel community. The Red Lion seems equiped to foster vacation friendships one would expect of an extended resort stay on an island somewhere, despite the fact that it is located in the heart of Baltimore. If anyone I know ever needs a hotel in Baltimore, I will insist they stay at the Red Lion.

Khuyết điểm: Honestly, my only qualm was that I only booked a room for one night. Had I known how wonderful my accommodations would be, I may have extended my trip! Oh, and a full body mirror would be nice, but its absence was in no way a deal breaker.

Ưu điểm: We really enjoyed our stay. The layout and design of their "lobby" was very modern with an industrial twist to the decor. They don't have the typical imposing front desk. Instead staff meets you at the door with a tablet and checks you in. The elevators are extra secure with room key only access. There is valet parking which is extra, but well worth it as we would have spent the same or thereabouts at a parking garage. Our room was amazing and nicely decorated. Excellent bed, excellent shower, but next time we will bring a cooler. Our room had a great view and was very close to the venue at Rams Head Live where we were headed. The next day there was a great band playing in the lobby so we stayed longer for that too. Most of all their staff was incredible!!! They were always friendly, knowledgeable, and ready to do anything for you. That includes the maid in the elevator who gave us the history of the building and the head engineer who was helping out in their great bar/restaurant when they were way overloaded with people. Great experience from beginning to end. We can't wait to come back.

Ưu điểm: Great price for the location and on a weekend too!!

Khuyết điểm: Room was facing street which was very noisy for 6am- 9am on a Saturday, trash pickup, street cleaning and another loud construction truck nearby but otherwise no complaints on behalf of the hotel staff or facilities!

Ưu điểm: The bed was amazingly comfortable and the staff were very professional and friendly.

Ưu điểm: Staff was excellent as usual

Khuyết điểm: We asked twice to have our room made up. It was never done. Everyone was nice - just not very organized I guess?

Ưu điểm: The bed was clean and comfortable.

Khuyết điểm: The room is poorly appointed, like a roadside motel. The back of the bathroom door was filthy and the painting did not match up with the renovations that had occurred.

Ưu điểm: Conveniently located to the convention center and the inner harbor. Nicely renovated historic hotel with a feel of the past but has updated features. Beds were super comfortable and bathrooms well equipped. We felt everything we wanted was available. Staff was super friendly too.

Khuyết điểm: While the area is convenient it is located around the corner from a sketchy part of town. Also the decor is dark for our taste... it would benefit from lighter colors or brighter lights. Lovely lobby and lobby bar.

Ưu điểm: it's a historic place

Khuyết điểm: staff could be more inviting, welcoming

Ưu điểm: Beautifully restored lobby. Good location for walking to inner harbor and other sights. Spacious room with comfortable beds. Complimentary bottled water. Cuisinart tea and coffee maker. In. Room refrigerator. Microwaves on each floor. Nice bakery in lower lobby for quick breakfast or snack.

Khuyết điểm: Phone in room didn't function fully. This was not addressed. Puts $50 per day on CC for incidentals. This is posted, but wasn't brought to my attention when CC was taken.

Ưu điểm: Very beautiful hotel and lobby. Very friendly staff and convenience of valet parking. Within walking distance of inner harbor.

Khuyết điểm: Street noise at night was hard to get used to if you are not used to nighttime noise.

Khuyết điểm: Breakfast was poor

Ưu điểm: Staff - very helpful. LB Bakery and Security - thank you for getting my laptop back to me!!!

Khuyết điểm: Lack of communication about Skybar availability

Ưu điểm: The worst, I sleep in a room with no heat , and when I ask for another the night clerk was very rude . Will never ever stay there again

Khuyết điểm: The worst, I sleep in a room with no heat , and when I ask for another the night clerk was very rude . Will never ever stay there again

Ưu điểm: Bed was very comfortable

Ưu điểm: The decor was nice and the rooms were alright. Nothing to write home about.

Khuyết điểm: Our reservation was lost prior to our arrival, we were given the incorrect room, and they attempted to overcharge us by over $100.

Ưu điểm: The bell hop (Towler) was very helpful and friendly. Everyone was real friendly with directions to places nearby.

Khuyết điểm: The valet parking situation was very confusing. We were told the night we checked in that we could keep our car there after we checked out. But then, the valet acted like this was wrong information. It was tough to because the hotel did not charge us for the parking when we checked in so we had to spend 20 extra minutes waiting to get charged after our car was brought around.

Ưu điểm: Staff very pleasant and helpful

Khuyết điểm: Heater did not work right. Thermistat ineffective.

Ưu điểm: The staff was very helpful, the room was very clean.

Khuyết điểm: I paid extra to be in a "suite". When I got to my room # 1825...it was smaller than my college dorm and directly below the air handler so it was like attempting to sleep under a freight train. Hollible night!!!!

Khuyết điểm: internet connection was bad. Wasted me 3 hours. And when I goit there, no reservation was there for me! waited 45 minutes to get a room after a long flight. Hope you know that feeling!

Ưu điểm: The hotel is beautiful and located conveniently close to the Inner Harbor and Camden Yards. The room was spacious and comfortable and we had a sleep-number bed!

Khuyết điểm: Service in the restaurant was not very good. We also waited a long time to check out and to retrieve our car from valet parking.

Ưu điểm: Frienliness of the staff

Khuyết điểm: No comment

Ưu điểm: A reasonably sized, well set out clean room

Khuyết điểm: Misled about room availability time and then when we returned at 4.30pm had to wait in a line 45minutes at check in - no apology was offered