Arte Hotel

We had a very warm welcome from their staff, and the welcome drinks were really good! If anything, the best aspect of the hotel is the wonderful front desk and restaurant staff. Our room was very nice, looks just as it does on the photos, and we definitely had a comfortable stay throughout our 5-day stay. The bath, shower, heater, TV, and mini-pantry were all fully functional and we didn't have problems with any appliances whatsoever. The breakfast buffet was wonderful and there was a nice variety to the available food. The menu could be a bit repetitive for longer stays, but it wasn't a problem for us at all. The pool and bar were just wonderful. They seem very well maintained, and the pool water was very clear with a beautiful view day and night. We didn't have time to try out the gym, but it seems sufficiently equipped nonetheless. Overall, it was a wonderful stay. We would definitely recommend this place! :)

Our room was generally clean, but it was starting to show its age here and there. Either it might not have been perfectly maintained, or it's very likely that previous guests had just been extremely destructive to the property. The motorized bathroom curtain didn't work properly, and the sliding door to our bathroom wouldn't lock at all. There were weird creepy smudges of orange dirt on the ceiling (how did that even get there??) which proved just how irresponsible other people can be. The mirror light in the bathroom didn't work as well. It would have also been great if the windows were wiped down completely, as the views were beautiful if not only for the muddy glass. All these didn't take away much from our experience though, just some slight suggestions and room for improvement. The wifi was unfortunately unusable and unnecessarily too complex. It would have been great if there was a simpler way to connect to the network instead of having to go through a proxied sign in page, but it is what it is. We also get disconnected quite often, and it was generally more reliable to just connect through a local 4G sim card. This could be a frustrating point for travelers, especially those that need to research their destination but isn't able to get a 4G sim card.

Many food and massage option along the street that hotel is located at. Approximately 10 minutes walking distance to Asok BTS and Terminal 21 mall. All the staff from the hotel are very helpful and always greeting us warmly. The pool looks great but we didn't had the chance to use it.

The pillows are a tad too soft, personal preference. The last day of our housekeeping was done sloppily. Dirty towels remained in the bathtub, rubbish not cleared.

The rooms were nice, the pool had a great view, the staff were very friendly, the gym was pretty good, decor was modern and functional

WiFi signal was patchy

Great location, being an easy walk from both the skytrain and metro, loads of restaurants, shops etc., and yet still nice and quiet. Cool design, friendly staff, and everything worked well (wifi etc.). Certainly a better option than an anonymous business hotel, and a step up from most cheap hotels in the area.

Nothing to complain about really! Gym was a bonus, but would be even better with longer opening hours.