Hotel Condes de Barcelona

Great location.

Some of the staff need to smile a bit more.

The hotel is in a good location, passeig de gracia is a beautiful street. There is plenty of nice restaurants and bars within the walking distance. The rooftop-bar is nice but as pricey as you would expect. The bar could be quite crowded so book a table. The receptionists are very kind and coped with every request quickly. The hotel itself is very elegant.

I am not a person that bothers with the details too much, but there are several problems I would not expect in a hotel in this price range. - The bathroom is very stylish - basically a glass box within the room. Shame that the water leaks from below the glass directly to the room. It leaked quite a lot. - It takes really long to have your room cleaned. We woke up in the morning, spent the day in the city, came back after 16.00 to relax a bit only to find, that our room was not cleaned at all. Later somebody knocked at our door to clean the room, we asked him to come back in 10 minutes as we were just making ourselves ready for an evening walk. He did not return. - After our return from Spain, somebody tried to charge one of our credit cards. This is weird because we keep this card as a backup, we did not use anywhere else it for a long time and we kept it in the hotel room for our whole stay. There might be many ways of how some frauds got to the credit card, but I would advise keeping everything in the safe. - The rooftop hotel and the surrounding terrace are really small. Comfortable for 4-5 people at maximum.

Great location with a fantastic roof top bar.

Considering the cost of this hotel the rooms lacked the feeling of luxury, they were bare and basic. A small Water and a juice was provided each day in the mini bar and a kettle to make coffee was provided but for a hotel of this Calibre I would have hoped for a coffee machine with decent coffee! The foyer of the hotel had a different vibe and decoration which had it been carried throughout the hotel rooms may have made a difference.