Hotel Pelayo

The air conditioner

We arrived 2-3 hours before check-in and regardless were told we could leave our luggage as there are no early check-ins, which was fine. We decided to do some sightseeing and when we came back after check-in time were given the worst room right next to reception and told that no other rooms were available. We were handed the key with no briefing on anything. Once we headed out a couple of hours later for dinner we witnessed ~15 people checking in around 7pm. The room isn't big enough to put two suitcases in and we were offered to leave our luggage unattended in the hallway all night.....like that is a comfortable option. The 24hr reception means that bells were ringing and people were coming and going all night and with that comes significant noise although we're were told it would be quiet. The next morning a drill was literally shaking the walls for two hours straight so loud you couldn't hear yourself think although we were told the previous night that mornings were definitely quiet....we were concerned and enquired about a nearby restaurant/kitchen making a lot of noise with their operations. This made sleeping impossible. Don't believe reviews of this or other places. When we did our research, we read a lot of information and most of it is flawed or has been debunked. As it was the last night if our trip and only overnighting in Barcelona it made sense to us to have somewhere that wasn't overly expensive (Barcelona is very expensive relative to our other accomodation which includes places like Mallorca) and we could access things quickly and have reasonable public transport airport access as well. It was a poor decision in this case.

Not at all what was advertised. No tea making facilities. No clean towels unt we asked for them.two plug sockets not working. Shampoo n toilet paper not rreplaced any day.

Location!!! Bathroom Towels Bed

The night shift receptionist!!!