Benidorm Celebrations Pool Party Resort - Adults Only

Great fun. Facilities pretty good! Rooms were fine, and clientele, well they were great fun too! Plenty of food and drinks. Management and staff really good!

I didn’t like the fact that they tried to keep hold of my €200 deposit for the room. This occurred as we were checking out early in the morning. We are respectful and looked after the room, we only slept in a few hours a night and kept things tidy and clean. Being with a group of guys who are parents and aged 42, we like to think we can be responsible and respectful, which we were during our stay. The member of staff who went straight to our room as we were checking out uncovered a sofa bed that had a bent frame! Now this bed wasn’t even slept in and was left as it was, as we had one less person in our room than expected! After a lot of disagreeing with the certain member of staff (as it was/is a blatant attempt to make more money) I spoke to the manager at the desk and he agreed there had been a mistake made! He was good in the way he handled it and I received my deposit back and we left shaking hands! PLEASE CHECK YOUR ROOMS OVER ENTIRELY AS SOON AS YOU CAN AND BRING ANY ISSUES TO THE ATTENTION OF THE STAFF. I can see a lot of people falling for this scam!

Place was clean,It was close to the beach and was central for what we were doing,

Everthing was excellent until our day of department.

On our day of department our son left his mobile phone on the bed. when he realized this we returned to the hotel to find that the room had been cleaned and the phone was not found!!!!! We have sent two emails to the hotel but have had no response from them at all.