Ramada Limited Biloxi/Ocean Springs

Absolutely nothing! Worst most disgusting hotel I've ever been to. I was promised a complete refund on Sept 6th and today is Sept 17th and I haven't received my refund and the manager will not accept or return my phone calls.

They rented me a room that was a do not rent room. There was no tv, the phone was broken, there was a used condom on the floor in the bathroom, there was questionable white stuff splattered all over the walls and big white spots all over the carpet. The Air conditioner vents had black mold covering them. The bedding wasnt clean, the tub, shower curtain s unsanitary and not cleaned. I took photos of everything. This was a double bed room yet there was only 1 dirty towel. I checked in around 1:30 am and checked out before 10am. I requested to file a complaint with the desk and was told I needed to speak with Summer, the Manager who is never on the property and doesnt return phone calls. When checking in the attendant explained there was no Tv in the room and she would credit me $15 for the inconvience. That discount never happened when speaking with the attendant while checking out she explained that the night attendant never should have rented this room because it was considered a "do not rent" room because it was scheduled to be remodeled. She said they weren't allowed to rent these rooms that the night attendant made a major mistake. I finally got in touch with Summer, the mgr on Sept 2nd. I explained everything and told her the room condition and price was completely unacceptable as this room should have been condemned. All I wanted was my money back. She said she would have to look into it and would call me back. No return phone call by Sept 6th so I called to follow up. Summer apologized and said she refunded payment in full The money hadn't been refunded so on the 10th I called just to confirm once again that my refund was processed. I was assured that it was without a doubt refunded and takes approx 7-10 days to show in my account. Today is September 17th and I still have not received my refund and Summer does not answer nor return my calls. It is past the 7-10 day period.

Great staff and very fair price

Out dated,stained bed sheets and strange smell until room cooled off.

nothing , will not stay there again ever

Broken chair, I repaired , electrical receptacle broken , dirty towel hanging , no house keeping during 2 day stay , bed unmade , no new towels , big noise all night ,breakfast not as good as before, counters tacky, had to wipe down with soap , ongoing key problem,

Location

Bed was worn out sunken in the middle, tried to cancel within 2 hours after booking they wanted to charge $56 to cancel