Boca Raton Plaza Hotel & Suites

Not Impressed

To start, they tried to put us in a lesser room then we booked. The rooms smell musty/moldy. Bed sheets were not changed daily. Housekeeping straightened up, but did not CLEAN! The same room service tray sat outside the room next door for 3 days! No information in rooms about amenities or services - when asked at the front desk, we were given a xeroxed sheet of paper that didn't offer any real information. Glad we did not spend a lot of time in room! Would not recommend this hotel and would not stay there again. The only good thing was the location.

Location and while there was nothing special about it you could see the staff/ownership made a real effort.

An extra amenity fee. I've never paid one before and didn't I got anything for it.

Nothing

The room was dingy; the mattress was old and uncomfortable; the towels and other items were cheap And of poor quality; there was no writing surface in the room.

The quietness of the Hotel and the cleaniness. Also the convenience of the Restaurant and the room service.

All good

Good value....although extra charges were imposed....$2.50 per day .... not sure what for....

Reasonable hotel with swimming pool, jacuzzi and a fitness center.

Close to the highway is not in an idyllic location

poor swimming pool,

Comfortable, spacious room

It was a convenient location to everything & particularly, close by to friends who I was visiting in FL.

I found their phone set up a little confusing & the explanation by the staff was satisfactory.