Royal Hotel Carlton

Great location within 15 min walk to the main square in old town. Breakfast was great and the staff at breakfast were really good. Easy 10 min walk from the central train station.

Room was hot had to leave the window open. The shower was terrible and it was hard to stop flooding the bathroom

My husband and I travelled to Bologna to celebrate our 10-year wedding anniversary. We chose this hotel for the location and the spa. Overall, the hotel was clean, beautiful and regal, and staff were very professional and helpful. When we had an issue with the air conditioning in our original room, but staff was quick to move us to another room once the issue with the AC couldn’t be resolved. Staff was also accommodating in allowing us to have wine glasses from the bar in our room to enjoy store-bought wine. When my husband was not enjoying the wellness path at the spa, staff happily refunded our payment for his experience. (I enjoyed it!) Four hand massage was nice but I did not expect to be nearly naked on the massage table. Perhaps cultural differences. In Canada, massage therapists drape clients in sheets and only remove it when needing to work on a specific area of the body.

Our first room’s shower head kept falling down and water would easily leak onto the floor. And of course, the air conditioning wasn’t working. No issues with the second room. Dinner at the restaurant was lovely and delicious, however service was a bit slow with only one server working. A hot tub would be a lovely addition to the spa (maybe get rid of one of the several steam showers)