Khách sạn ở Boston nằm gần sân bay Boston Public Library

Ưu điểm: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..

Ưu điểm: Location was excellent. Hotel was beautiful, comfortable and very clean.

Khuyết điểm: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!

Ưu điểm: As soon as you walk in, its smells amazing! Perfect first impression. We purchased "The Lenox" lobby fragrance upon leaving. Staff was friendly, upgraded our room for free, 3 restaurants/bar in one hotel, great unique skincare products! Our room as spacious and the key card access when in the elevator was a nice security feature. This hotel is ran like all hotels SHOULD run. The location prime. The hotel is class, elegance, hospitality, and culture. Very lovely, will definitely stay here again.

Ưu điểm: Smell in the lobby.

Khuyết điểm: Overnight parking was extortionate.

Ưu điểm: Staff was great...got beautiful room upgrade and location is can't beat.

Ưu điểm: Everything we asked for was brought to us instantly. They accommodated all of our needs. It was a lovely hotel to stay in since we couldn't go out as much due to the weather

Ưu điểm: Everything, friendly staff, clean rooms, close to where I needed to get to, very accommodating+

Khuyết điểm: I didn't like how the restuarants were closed but because of covid I understood

Ưu điểm: The bed linens were extremely luxurious! Fantastic location. Attentive hardworking staff - especially concierge and bell.

Khuyết điểm: Even though the windows were double paned, I was able to hear drunken passersby on the street at 2am. Bathtubs are a bit outdated.

Ưu điểm: both got up with bad backs. room dated and dark.

Ưu điểm: The Lenox was in the perfect location for walking to restaurants & shops. We were here for our anniversary & staff left champagne with chocolates in our room! The room had many conveniences. The bed was comfortable and turn down service was the standard.

Ưu điểm: the doorman! So helpful and friendly, professional attitude. Also loved the restaurant! Every staff member was wonderful

Khuyết điểm: Nothing

Ưu điểm: The staff were very helpful and friendly.

Khuyết điểm: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.

Ưu điểm: I liked the location and the fact that I was granted a late check-out on the day of departure

Khuyết điểm: The constant attention of all the staff located in the lobby. would have liked to walk through there once without having to tell them all how I was doing.

Ưu điểm: the parking attendants were very courteous . reception staff were very courteous too.

Ưu điểm: The Lennox has a very beautiful entrance, very good service, located near shopping ( Prudential) and restaurants.

Ưu điểm: Great staff, too much perfume at the lobby, the bed is too soft, great locations and great sleep because you can't hear the traffic outside, good restaurant.

Ưu điểm: The staff was friendly, knowledgeable and accommodating. The room was on the small side, but beautifully appointed and very comfortable. Quiet.

Ưu điểm: Location

Khuyết điểm: restaurant was closed for dinner & breakfast

Ưu điểm: Location

Ưu điểm: I loved everything about the hotel from the location to the friendliness of the staff to the quality of the food and service. On check in it was discovered I had booked the wrong room type. The reservations staff wasted no time in upgrading the booking without any fuss. I would not hesitate to recommend The Lenox to anyone.

Ưu điểm: Location

Ưu điểm: Beautiful and clean....great location! The bathroom was sooo nice! Loved the robes and slippers and deep bathtub.

Ưu điểm: Indoor pool

Ưu điểm: The room

Khuyết điểm: No

Ưu điểm: Very clean and friendly

Khuyết điểm: No, everything was good

Ưu điểm: The hotel was pretty. The lounge was very nice.

Khuyết điểm: We booked a Suite for 5 people. When we checked in at 11pm, we were told the suite only had a kind size bed and that they were out of cots, our kids would have to sleep on the floor. After arguing with the front desk, they finally gave us a second room (which they initially tried to charge us for) which was in the exact opposite corner of the very large hotel but we were still short a bed. My daughter ended up sleeping on the floor. The second night, we were offered 3 cots so we could all be together however my sons are over 6 feet tall so the cots didn't fit them comfortably. Again, we were offered a second room (this time they offered it complimentary), this time closer to our suite. I just wanted to be together with my family not separated - I just wanted what I booked. To make up for the inconvenience, they offered us a free buffet breakfast - really?!?! A free buffet breakfast - so kind of them for a $1500 hotel stay which they completely screwed up...

Khuyết điểm: Spa and Fitness facilities were closed and there was no mention on website.

Ưu điểm: The club lounge was PHENOMENAL

Khuyết điểm: no

Ưu điểm: The location of this hotel can't be beat! The room was clean, spacious, and well-appointed.

Khuyết điểm: The service in the hotel restaurant was not to the level I expected. Additionally, no one during our stay at this 5* hotel went over-and-above as I have experienced at comparable properties.

Ưu điểm: The bathroom is amazing :)

Ưu điểm: beautiful hotel, wonderful staff, nice location

Ưu điểm: Excellent location

Khuyết điểm: No breakfast included

Ưu điểm: The staff was great at every interaction.

Ưu điểm: the rooms size and style

Ưu điểm: Good upmarket hotel at reasonable price with helpful & friendly staff

Ưu điểm: The best part was necessarily the SPA, gym and swimming pool which can make a major diffrence in any hotel stay.

Khuyết điểm: The staff manning the cafe and restaurants clealry requires more experinence and effectiveness.

Ưu điểm: Great location near the harbor and markets although they were closed due to COVID 19. Staff was incredible and very attentive despite being short staffed.

Khuyết điểm: Hallways were 85 degrees throughout the day and night.

Ưu điểm: Great place to stay, super location, onsite restaurant was fabulous! We would definitely stay there again!

Ưu điểm: No food service but local to all shops and restaurants

Ưu điểm: I love the convenience and location of the establishment.

Khuyết điểm: No comment

Ưu điểm: The location was superb. This hotel is located within walking distance of many attractions.

Khuyết điểm: I didn't like that there was no parking. I was informed that parking was possible for a hefty fee.

Ưu điểm: the location was convenient - thats it.

Khuyết điểm: The view of our room was to a dumpster. Paying $--- a night you would expect something nicer. Also, you hear the club music clearly from your room. I couldn't sleep until 2:00 am. No parking had to pay $51 for overnight parking. SPent more than I hoped fo

Ưu điểm: Loved the location and the hotel itself

Khuyết điểm: The noise level between 10pm and 1am. Two out of the three nights of our stay.

Ưu điểm: Great friendly staff, very comfortable bed, large modern bathroom. We were very pleased with this hotel.

Ưu điểm: The Bostonian is centrally locates and within easy walking distance to the freedom trail, shopping, and dining. The apple cider was a nice touch as well.

Ưu điểm: Staff was wonderful and very helpful! Location was perfect.

Ưu điểm: Location.

Ưu điểm: The location

Khuyết điểm: No

Ưu điểm: Great location, very comfortable, most staff was very helpful. The best restaraunt we experienced in the downtown area. Their food was fantastic!

Khuyết điểm: The housekeeping schedule was a bit off - but fine in detail. Also, one of the staff members was not particularly helpful with walking directions.

Ưu điểm: We liked the location - close to the airport, Faneuil Hall and the Financial center and places of interest.

Khuyết điểm: The breakfast - only one available in the area - was expensive and not good. We were forced to go to one of the closest hotels in order to get a proper buffet breakfast.

Ưu điểm: Gabriel the concierge workers opening doors

Khuyết điểm: the cover of heating unit fell off and the filter was loaded with dust

Ưu điểm: i loved how it was so close to the fanueil hall and it was an easy walk to most of the places, especially the freedom trail. it was also near the TD garden, so that was pretty awesome

Ưu điểm: The location of the hotel was perfect. No car needed as we were right next to all of the shopping of Fanuiel Hall. Also, the spa was right next door which just what we wanted for a girls weekend away.

Khuyết điểm: The parking to stay at this hotel was really pricey. So we parked at the T-station which was a lot cheaper, however it meant a short walk to the hotel with all of our luggage

Ưu điểm: Location was near where I had to do business.

Ưu điểm: Location. Comfort. Relaxed atmosphere for a city centre hotel.

Khuyết điểm: Breakfasts were rather expensive.

Ưu điểm: within walking distance of most everything and the balcony overlooking the area was great

Khuyết điểm: thought the carpet needed to be cleaned in the room and possibly replaced in the hallways

Ưu điểm: Friendly staff, close to airport, walking distance to great restaurants, bars, and nightclubs in Boston's North End.

Ưu điểm: high quality room, comfortable, clean, brilliant location

Khuyết điểm: n/a

Ưu điểm: Fast check in

Khuyết điểm: No

Ưu điểm: My husband and I loved the proximity of the hotel to Copley Square, public transportation, and so many landmarks. We also liked the quick elevators which were initially confusing and then completely easy to use. We would stay here again! We also got a lovely view of the city!

Khuyết điểm: That we were in town for such a short time that we didn’t get to stay in our lovely room longer!

Ưu điểm: Close to events and great value for the price paid

Khuyết điểm: Providing information about hotel amenities and outside events from hotel

Ưu điểm: Great location, close to T. Plenty to do in area. Pool was great. Staff were friendly.

Ưu điểm: location to commuter rail for conference, the room + bed were comfortable

Khuyết điểm: the worst hotel experience ever. I waited 8 hours until they can get a room for me. However, people who came way later than me got checked in way before me. Serious discrimination! Extremely bad attitude!

Ưu điểm: Proximity to major restaurants and retailers.

Khuyết điểm: Unfriendly staff.

Ưu điểm: Back Bay location, good gym, excellent staff. I arrived early morning off a redeye flight and they made a room available for me at 8AM!

Ưu điểm: I liked the fact that it is in such a convenient area. Also the fact that it is attached to two malls.

Khuyết điểm: The staff were rude. I got there early 12 hrs before check in time and first they told me that there js no reservation under my name. Then wanted to give me a room that i didn't book. And whenever I asked for something it took them so long to get.

Ưu điểm: Beautiful room, hospitable staff, terrific location

Khuyết điểm: No.

Ưu điểm: Went above and beyond in keeping everything sanitized in the midst of hysteria over the virus. Thank you!

Ưu điểm: Great pool

Ưu điểm: The location but nothing else

Khuyết điểm: No wireless internet in the room. Service extremey poor. No writing paper and shower cap in the room. Front desk personnel of extremely low standard. Much lower to our expectation. Value for money poor.

Ưu điểm: great location!!! liked the sports bars, atmosphere, very efficient car valet service, good service.....really nice

Khuyết điểm: wish you had wireless in the rooms....several of us were complaining about it. but stay was really great, ...thanks!

Ưu điểm: The location was very good.

Khuyết điểm: The promised river view was a glimpse of river between two other buildings. You get nothing for your $500 other than a bed and a bathroom! A rip off, quite frankly.

Ưu điểm: the hotel was very convenient to the conference - ie onsite. it was very close to Copley Square.

Khuyết điểm: The room fittings seemed little dated for a hotel of this class and cost.

Ưu điểm: Great location!

Khuyết điểm: Wish windows could be opened to get fresh air.

Ưu điểm: the mol

Khuyết điểm: no one restaurant without terrific music

Khuyết điểm: The beds are too small.

Ưu điểm: Great location, Copley is within reasonable walking distance of a considerable amount of tourist destinations, Prudential is right across the catwalk, and the service was excellent.

Khuyết điểm: During my 4 days stay my bed linens were never change no matter they have holes??????????????????

Ưu điểm: Convenient to shopping, restaurants, BackBay/Newbury street - also connected to Copley Mall which is good for shopping

Khuyết điểm: Considerable fee fro parking in the marriott garage

Ưu điểm: The balcony

Khuyết điểm: It was cool

Ưu điểm: Nothing

Khuyết điểm: Paid $---After taxes, fees and parking paid $200. No thank you.

Ưu điểm: very comfortable bed, accommodated my extra pillow request (necessary for my neck and back immediately and without question.). Celebrating my husbands 50th birthday they were so kind to move us to a city view room on a higher floor. Very nice.

Khuyết điểm: No microwave and little drawer space for clothes. Also no restaurant/food on site (although due to COVID)

Ưu điểm: Convenient location

Khuyết điểm: The additional fee for Amenities. To charge extra because they offer a fitness room, etc. is absurd.

Ưu điểm: The staff was really kind. The location is very easy to get around.

Khuyết điểm: The parking lot was on the site. But its price was too high. I wish the guests had some discounts.

Ưu điểm: Nice views of the city. Security: magnetic key card necessary yo use elevator.

Khuyết điểm: $150 fee charged to credit card upon check-in. It was charged back same say as check-out though.

Khuyết điểm: Parking is paid separately even though the garage is connected.

Ưu điểm: Location

Khuyết điểm: Advertised $----/night 4 star, hotel was neither

Ưu điểm: Large, clean and very comfortable rooms; friendly and helpful staff; walking distance to many sights

Ưu điểm: The Room

Khuyết điểm: The Size

Ưu điểm: Beautifully decorated with a really funky vibe. Perfect location. Able to check in early and able to keep our bags with the hotel and stay in the city longer than check out.

Khuyết điểm: Parking was more expensive than expected.

Ưu điểm: Loved the location. The one staff member who was able to assist us was great.

Khuyết điểm: At the beginning of our stay, when we were asking for advice on places to visit or directions to local tourist sites, staff were unable to help. They stated they didnt know??? The COVID-19 pandemic started part way through the time of my stay I feel the way the staff handled it was not as good as it could have been. They cancelled in house services without notifying us. Changes that were related to the pandemic were not communicated to us. Other than this, all the staff except one were not very helpful. There is daily fee added into the cost of the stay for things such as the rooftop bar, gym etc. We were unable to use any of this during our stay, and even before the COVID-19 restrictions were put in place the rooftop bar was closed. This was not noted anywhere. There has been no offer for a reduction in the cost of our stay. It was very expensive considering.

Ưu điểm: Really helpful and friendly staff from the moment we walked in; enjoyed empty pool, lovely spacious and comfortable room with west facing balcony and great views across city and well located.

Khuyết điểm: No changing facilities at pool or shower; desolate bar / lounge!

Ưu điểm: the concierge was very nice and gave us so many good recommendations

Khuyết điểm: nothing

Ưu điểm: the room

Khuyết điểm: The concierage service

Ưu điểm: A lovely, clean hotel, near Boston Common and within easy walking distance to the T (Underground).

Ưu điểm: Honestly I think I was most pleased with the service as well as the location.

Khuyết điểm: pool too cold

Ưu điểm: Excellent services and free internet

Khuyết điểm: Smoking stink on 12th floor where we stayed

Ưu điểm: Room and location was excellent

Khuyết điểm: Breakfast was too expensive and quality not good.

Ưu điểm: Good overall ratio quality/value although would have expected a little more

Khuyết điểm: Finishings entrance hall and room/s need a little update. Business lookalike hotel so accomodation experience was basic

Ưu điểm: We actually never actually checked into hotel as we found rooms to be very unacceptable with a stale smell in the two rooms we viewed,carpets soiled and bathrooms not very inticing.

Khuyết điểm: Reception area was gruppy, elevator carpets were dirty, carpets in hallway to bedrooms also shappy and a very musty smell everywhere

Ưu điểm: The location was great. The rooms were decent and clean.

Khuyết điểm: Some staff members were very cold. They didn't like their job.

Ưu điểm: Great location, facilities, staff, and breakfast!

Khuyết điểm: I have nothing negative to say. Everything was great!

Ưu điểm: Friendly and welcoming atmosphere. Comfy rooms with plenty of storage space and outlets for charging. Hot showers. Clean facilities (rooms, bathrooms, common spaces). Lots of cool hangout spaces (comfy chairs, fireplace, pool table, etc). I arrived on the evening they have a 'welcome' event, live music and free drinks/food- which was unexpected but really cool.

Khuyết điểm: Breakfast was really chaotic- on the first day I had no idea where to find what and people were bumping into each other left and right grabbing at stuff. By the second day I caught on, but noticed other newbies struggling to figure it out ;)

Ưu điểm: the location, it was close to downtown and could walk everywhere

Khuyết điểm: it was too expensive to stay there

Ưu điểm: The breakfast is pretty good.

Khuyết điểm: I woke up my first night with red spots on my face. Not sure what it was but the spots stayed there for a long time. They just started to disappear now that I am back home. The sheets had to be changed. It only happened the first night not any other night.

Ưu điểm: Quiet and diverse. Great bed in the dorm.

Ưu điểm: The facilities, cleanliness, free activities, free cookies, breakfast buffet included with room rate.

Khuyết điểm: Bed/mattress in poor condition, every time I moved it was making lot of noise. Quality of breakfast, tasteless coffee, bad orange juice, just one type of fruit per day... Could be a lot better.