Khách sạn ở Bristol nằm gần sân bay Royal West of England Academy

Ưu điểm: The bed was so comfy!

Ưu điểm: Breakfast was good. Size of the room was good. Shower got nice and hot rather than the normal tepid temperature.

Khuyết điểm: Bed and pillows uncomfortable but I know this is personal preference.

Ưu điểm: Brekkie. Location. Shower and bathing facilities

Ưu điểm: All staff extremely pleasant and professional this is the main thing that stood out and felt like a good culture from a customer perspective

Khuyết điểm: N/A

Khuyết điểm: The bed!!! Like sleeping (if you could) in a swimming pool on a lilo as you turned over it would catapult your partner into orbit, the pillows were lumpy and hard. Worst night sleep ever. As I booked out the desk person just said we will be upgrading them soon, not good enough Premier inn next time

Ưu điểm: The location

Khuyết điểm: The carpet was a trip hazard in more than one place

Ưu điểm: There’s absolutely nothing wrong with this hotel, but nothing special either. Staff were good, cleanliness is good, room on the small side.

Ưu điểm: Although this hotel is centrally located, it's on a pretty grungy main road through the city, and one has to cross that road to get to anything worth seeing or doing. The interior of the hotel is quite dilapidated, and badly needs re-decorating. My bed had only a thin duvet - not warm enough, and there was no extra blanket to be seen. Breakfast was good, though, and the staff were nice.

Khuyết điểm: The duvet (too thin and insubstantial). And the decor (shabby and ageing badly). The location (central, but really grungy). The room (very spartan).

Ưu điểm: Service

Ưu điểm: breakfast was fairly basic with machines and little packets of cereals et

Khuyết điểm: the parking of £18 a night is outrageous, its NCP car park next door, thats shoicking expensive

Ưu điểm: Good location friendly staff nice breakfast

Khuyết điểm: Just work being done on the property but it didn’t affect our staff

Ưu điểm: Esperaba mas de un Marriott, el hotel no es nada especial. Casi no pudimos dormir pues las paredes son muy delgadas y parece que estas durmiendo con los pasajeros de las habitaciones cercanas. Se escucha TODO!!.. ronquidos, conversaciones, carreras de los niños y otros. En ese sentido es como un hostal!. El parking es cercano y carisimo .

Khuyết điểm: Mas exclusividad y calidad

Ưu điểm: The staff was very courteous kind friendly they met my needs the facility was well kept (clean)

Khuyết điểm: I can't find anything to complain about except not enough tv stations that we could view without paying

Ưu điểm: Staff very friendly. Excellent location. Excellent food in restaurant

Khuyết điểm: Pool slightly small

Ưu điểm: Very good. Room is quite big. Location is great.

Ưu điểm: I liked the breakfast. Also some of the stuff we're excellent. Team members such were wonderful.

Khuyết điểm: Stuff can be more knowledgeable about foreigners e.g. know the place you need to go exchange currency

Ưu điểm: A very warm welcome from reception team :)

Khuyết điểm: Fantastic gym!

Ưu điểm: Great location and rooms great Staff in Breakfast very helpful Reception quick and efficient.

Khuyết điểm: Billing for car parking on top of room rate

Ưu điểm: Great central location, friendly staff, amazing breakfast options. Great gym for a hotel and nice pool.

Khuyết điểm: Rooms are ever so slightly dated but still lovely.

Ưu điểm: Location

Khuyết điểm: they checked us into a room which was occupied !! Then told us they couldnt giv us the executive room as there were none available they informed us you would refund the £80 difference I told them it was booked in October? No alternative was offered to

Khuyết điểm: The experience was not great. The fish and chips were wet and tasteless. Upon breakfast, I was told that I had not paid for breakfast AND that I did not have a prepayment on the room. I was then asked to pay for my room twice. Viktor at the front desk provided very little understanding of my issue. He then got on the counter a little coloured filofax, pointed at it and said if I had paid the receipt would be in the folder. I asked what I needed to pay for an he said my room. I clarified and asked if there was anything else. He said no. I then asked what about the fish and chips I put against the room, he said, "oh yes, I can see that this is on the account, but you paid for this last night on your credit card" ( meaning, not against the room).... Then he said, " Some customers choose to put a prepayment down, then we take the extras off" - I said again, that is what I had done, he said that I hadn't. After about 20 minutes of my trying to explain that I wanted breakfast, that I would pay for it and that I had already paid for my room by putting a prepayment amount down, I had to go upstairs to get the receipts for my payments. When I came back downstairs a member of staff was starting his shift and said to Viktor, " Hey, he's already paid up"... Had it not been for him, I doubt that Victor would have a) believed me b) would have been able to find the record of my payment. I gave Viktor the receipt to photocopy. After all of this, my wife and I missed the opportunity to have breakfast and had to run to catch our train. I asked for Viktor to speak to his manager to ask him to contact me. So far, no one has. Really not impressed. He did the barest minimum to help. What he could have done is welcomed us, said that there was an issue which he would look into the issue whilst we enjoyed breakfast. As it happens, it couldn't be bothered to find out what the issue was, tried to charge me twice and wasted our time.

Ưu điểm: Great staff, great room, very comfortable. Really enjoyed our stay. Good value for Money.

Khuyết điểm: There was nothing bad about this hotel.

Ưu điểm: Bed

Khuyết điểm: Waitress abrupt

Ưu điểm: Everything was great

Ưu điểm: Staff were great on checkin moving me to a quiet part of the hotel due to xmas parties on both nights. Loved the bathrobe and slippers

Khuyết điểm: Breakfast service, very few staff and slow to clear tables. Had to ask for bowls, glasses etc

Ưu điểm: Location, very helpful staff

Khuyết điểm: No water in the room, the receptionist said they have stopped giving water in the rooms. You therefore have to pay and wait for water from room service. The room also had some large areas of damage to the walls, it looked as though a decorator had not finished repairing something. Overall though the decor of the room was modern and clean

Ưu điểm: Great location very central to everything. Staff really polite also.

Khuyết điểm: Nothing :)

Ưu điểm: Location, good friendly staff

Khuyết điểm: Came back from theatre and wanted quick drink in the bar - ended up leaving as waited too long to even be acknowledged let alone served