Khách sạn ở Albuquerque

Ưu điểm: The size and cleanliness of the room were the best features! The breakfast was hot and tasted great!

Khuyết điểm: The noise level between the floors was the only disappointing part. The room above us was up 5-6 times and stomped across the floor all hours of the night. It was so loud, it made it hard to sleep! There is air traffic noise which is expected being so close to the airport. This didn’t really bother us, just alerting others this is to be expected.

Ưu điểm: The staff members were friendly, helpful, and efficient. They all seemed to go above and beyond the confines of their job. The breakfast was great. Using fairly basic ingredients, the staff provided us with a healthy, tasty breakfast -- yogurt, good fruit, good breakfast meat, oatmeal, as well as the standard waffles etc. It was probably the best breakfast that I've had at a Hampton. They kept it stocked and fresh. The dining room was really comfortable and well set up. There was a decent amount of space between diners; we weren't crowded. The people working there were gracious. Check in was fast and friendly, as was check out. Anything we requested was given quickly and graciously.

Khuyết điểm: The pool area was not as clean as it could have been. The smell from the hot tub, while not strong, indicated that attention was needed. The rooms were clean enough, but not great. But they didn't feel as sharply maintained as other places. For example, there was a bug in the room. Although it was a suite, there was only one little bottle of shampoo and conditioner; we had to ask for more. It wasn't the end of the world. The front desk was incredibly helpful and generous. It was just not as good looking and well thought out as other Hampton rooms. The set up was odd, too. The suite had no dividing wall or door. Instead, a large credenza-type object divided the room. And the second sink was to the side as you entered the room.

Ưu điểm: It wasn't the best place we've stayed.

Khuyết điểm: You can hear everything. The conditioning unit burned. It was kind of dirty.

Ưu điểm: Our room smelled like cigarettes and it was very very noisy. The price of the room did not reflect the socioeconomic status of other occupants.

Ưu điểm: Comfortable beds

Ưu điểm: The cleanliness. The coffee and tea available at the "nurses stations" in the morning. The baked goods at breakfast. The quiche at breakfast.

Khuyết điểm: The lack of more substantial food at breakfast. What was available was delicious, but it'd be nice to have some fresh scrambled eggs, bacon, and hash browns available.

Ưu điểm: Clean, Modern, great breakfast, great ambiance

Ưu điểm: Lots of retail and restaurants within walking distance

Khuyết điểm: The breakfast was a joke . Never have seen an egg omelette in a paper sack.

Ưu điểm: SUPER CLEAN ! The white quilt was actually spotless. Updated,modern, great kitchenette, nice breakfast, friendly, accommodating staff. Free wifi, pet friendly, gym, washers/dryers, bbq area, pool.

Khuyết điểm: No

Ưu điểm: I even loved the Granny Smith Apples in the lobby. What a great hotel

Khuyết điểm: The door of the hotel was locked when I got there little bit after midnight had to wait about 10 minutes till one of the staff opened the door to check me in .

Ưu điểm: Cheerful attitudes.

Khuyết điểm: Pool not working.

Ưu điểm: Friendliness and helpfulness of staff; rooms were super nice

Khuyết điểm: The deck around the swimming pool is extremely slippery.

Ưu điểm: Hotel itself was very clean and staff was welcoming and helpful. Would come back again!

Khuyết điểm: Could have some more options for breakfast. Felt bathroom was a little too big. Could have added a bath tub or added more space in either bedroom or living area.

Ưu điểm: Our room was spacious, very clean and staff was very friendly. The location was pretty central to all the thing we were going to do.

Khuyết điểm: The breakfast was good but suggest fresh eggs rather than prepackaged but all else was good.

Ưu điểm: The rooms were spacious. The shower had built-in shampoo and soap dispensers, which I really liked.

Khuyết điểm: The continental breakfast was not very good. Not many options and they always seemed to be out of stuff. Also, this hotel allows dogs. The couch in our room was covered in dog hair. We asked housekeeping to take care of that and they didn't do it.

Ưu điểm: Staff was super friendly and hotel itself was spotless. Thought had been given to make the guests comfortable, fresh apples and coffee/tea 24/7 and spacious, well planned suites. Appreciated the 'green' emphasis and the salt pool.

Ưu điểm: Loved the set up of the room...easily fit our family of five. We got the room with 2 queen beds and the sleeper sofa. The set up of the room would also easily allow for an extended stay. Will definitely book here again!

Ưu điểm: Breakfast

Khuyết điểm: No nearby resturants

Ưu điểm: The Andaluz has a wonderful history and the remodel saved it's antique flavor. We found the employees friendly and knowledgable about its past. Loved the bar on the 2nd floor. All the beers on tap were local.

Khuyết điểm: The hotel didn't have a pool, they give you a pass to use a public gym.. lots of homeless arround the area. My room wasn't cleaned on time so I had to call the manager.

Ưu điểm: The staff were very welcoming and helpful with every aspect. The restaurant, Mas, with its roof top bar & tapas was a very fun way to spend our first evening.

Ưu điểm: Everything !

Ưu điểm: My prepaid room was given away. After arriving at the hotel on a late flight, I was told to take a letter to a different hotel across town because they didn't have my room. This happened to several other guests that evening. The other hotel was considerably far from my meetings that brought me to town for 3 days. Hotel clerk rude and dismissive at checkin.

Ưu điểm: Friendly staff, great restaurant.

Khuyết điểm: Check in was in a small, cramped room. The room was kind of small, especially the bathroom. It is an older hotel that they have tried to upgrade. Not much of a view. Not in a great part of town but I am not sure Albuquerque has such a thing.

Ưu điểm: Great atmosphere. Beautiful inside and out. Great price to quality ratio. Comfy bed. Clean. Good location.

Khuyết điểm: Water pressure in the shower was really low. No complimentary breakfast. Receptionist was a little formal/stuffy, but still very helpful.

Ưu điểm: Comfort

Ưu điểm: Great location, right off the freeway. Easy to find. Checked in late with no problems. They had the room we requested and it was very clean! Front desk staff was very nice and responsive with any requests we had.

Khuyết điểm: The pool and hot tub were both broken during our entire trip. It didn't bother us, as we still used it everyday but we never saw anyone else use the pool while we were there and some days it reached around 90 degrees. My only issue was on the day we checked out housekeeping came at 8 AM. Yes, we should have used a "do not disturb" sign so we brushed it off and figured maybe they though we were going to check out early. Then she came back not 10 MINUTES later and opened the door again!! Not a good way to start our last day.

Ưu điểm: Quick check in. Pleasant staff! Beds were very comfortable and had plenty of pillows.

Khuyết điểm: Breakfast included biscuits and gravy. Was looking forward to a protein such as sausage or bacon NOT included in the gravy. Eggs weren't the best but waffles were great. Otherwise a great variety.

Ưu điểm: The hotel would not refund my money after I spent a grueling day waiting in Sacramento then LA trying to get to NM for the holidays. I bought the hotel for the night so my family would not have to drive two hours to pick me up at 2am. When the flight was cancelled at 1:30am I called the hotel and they said to bad they would not refund me and that they were very sorry my flight was cancelled. It was a horribly long exhausting day - ending with an open room that was paid for and never slept in - I will never sleep at homewood or tell a friend to sleep there.

Khuyết điểm: The last night we stayed there the people in the room above were extremely loud and running around all night as well as the room next door had a baby crying several times. It was very hard to get rest that night

Ưu điểm: Very friendly staff. Pool area was well maintained and covered by Aaron. The restaurant was a big surprise - usually do not expect hotels to serve food as good as we got there.

Khuyết điểm: Nothing - perfect for a guys weekend.

Ưu điểm: My room was comfortable, the restaurant and reception staff were very friendly. Great location near old town. Free parking

Khuyết điểm: I was disappointed that they didn't have the fireplace going in the big hall to make it a bit cozy.

Ưu điểm: Staff was very professional and kind. There is a nice pool and a patio. Overall very pleasant.

Khuyết điểm: Rooms are standard.

Ưu điểm: View was great.

Khuyết điểm: Turned out that Friday night was a party night for a room near us. Loud and drunk young folks. Had to call security and police to get them under control. Room was not really cleaned each day, just a few things done. Chairs not comfortable, not enough electric outlets. No extra blankets in the room. Bed not comfortable.

Ưu điểm: Nothing

Khuyết điểm: Very unattentive front desk. Asked for suggestions for dining in the area and got blank stares. Called front desk about fighting in the hallway at 2am and the yelling and screaming continued for over an hour.

Ưu điểm: Employees were really nice and helpful.

Ưu điểm: The location was perfect. It was within walking distance of the old town shops and restaurants. The pool was very nice and all of the indoor and outdoor decor was beatiful. The room and bathroom were surprisingly larger than expected. The staff were very helpful and accomdating

Khuyết điểm: There was construction going on right next to the hotel that was fairly loud and started relatively early that woke me up.

Ưu điểm: Lobby

Khuyết điểm: Old bathroom

Ưu điểm: I absolutely loved the style of the hotel. The room and view were stunning! The staff were professional and everything was spotless. The attention to detail was much appreciated. the extra touches such as the Old Town Walkin tour and the cookies at check in we're fabulous.

Khuyết điểm: The gym wasn't functioning as it was being refurbished. Also the food in the on site restaurant was very spicy hot....hot...hot, and should have come with a warning. The food was delicious if you can handle the heat!

Ưu điểm: Loved that the hotel was situated where old town and st Claire winery were walking distance easy to get around to places. Hotel rooms were clean and beds were comfortable

Khuyết điểm: Didn't like that happy hours was unavailable on weekends and no breakfast was included with room stay

Khuyết điểm: We were physically assaulted by the security guards on staff at the hotel. Never in my life have I witnessed something like this. Yes we were noisy which led to complaints... but it was for a party we told the staff a month before , and it was only loud because there were 20+ people all in one room since the staff DID NOT PUT ALL OUR ROOMS on one floor like we requested mknths before, several times, to avoid just this. Instead they put us by other guests and mixed our rooms up. This would have avoided other guests hearing us and being upset. Security came and physically attacked two of our guests for arguing with them about the policy as they seemed very aggressive. We were all shocked. Needless to say there is a nice lawsuit ensuing against this hotel. Happy visit!

Ưu điểm: Clean room, friendly staff, decent complimentary breakfast

Ưu điểm: This motel has been re-done to display a modern, clean look in the check-in areas as well as the rooms. The staff was very pleasant and helpful.

Khuyết điểm: Unfortunately, there was a glitch in the internet, but I don't think this is a common occurrence. The staff was restricted from giving the guests a good picture of the road conditions ahead in touchy weather.

Khuyết điểm: My room smells like marijuana

Ưu điểm: He let me sit in the lobby while I found another room

Khuyết điểm: They did not have a room for me

Khuyết điểm: Sketchy neighborhood felt unsafe leaving the property at night . Pool had very imited hours. internet strength was up and down

Ưu điểm: quiet non congested traffic close to downtown

Khuyết điểm: room are smaller than usual

Ưu điểm: the hotel was a bit old but had that awesome clean towel bar soap smell Starbucks is right there And you can go to the restaurant in the lobby and still get authentic NM food. The staff is incredible fun folks who make you feel like a friend. One of them even did an impression for me, HILARIOUS love it, A++++++ would buy again

Khuyết điểm: Nothing notable They even brought me a flat iron and hairbrush

Ưu điểm: Friendly convenient and affordable.

Khuyết điểm: The food was way to expensive and hard to place an order for room service

Ưu điểm: The bed was so comfortable, the room was clean, there's a Starbucks in the hotel.

Khuyết điểm: Nothing

Ưu điểm: The staff was great and courteous, very clean. My new go-to hotel when in Albuquerque .

Ưu điểm: The staff was very knowledgeable about the area and had some great recommendations for places walking distance for meals.

Khuyết điểm: Parking is extra, and it wasn't apparent in the booking or when I checked in and they gave me the pass to get in/out of the garage.

Ưu điểm: The only great thing about our stay was the older gentlemen at the valet. He over exceeded the customer service expectations. More of your staff members should follow his example. The beds were awful. You might as well put sheets over a pallet of springs. For the amount of money people pay I think the hotel can afford better mattresses. Our faucet in our room has a horrible leak. You might want to tell housekeeping to do a deep clean on the furniture it's a tad dirty. As for the front desk rule of thumb don't let your guest stand around for 15 minutes because you failed to notify valet. 2 seconds on the radio and your done. But seriously almost 30 minutes waiting all together to retrieve a phone charger from the car is a little ridiculous all that was, was a lack of communication. ***** 5 stars to the older gentlemen in valet***** He is a true employee and if you don't notice that as management you lack as well in training and bringing the expectations needed for great guest services.... I hope you tell him to....

Khuyết điểm: The mattresses Poor guest services (Front Desk)

Ưu điểm: Friendly service and great location

Khuyết điểm: Nope

Ưu điểm: Excellent breakfast.

Khuyết điểm: Noisy due to thin walls.

Ưu điểm: It was easy to find, simple, affordable, and it had a pool.

Khuyết điểm: Somewhat noisy, could hear a lot of what was going on outside.

Ưu điểm: Clean

Khuyết điểm: The bed was too soft!

Ưu điểm: location and lack of traffic noise. plus the above

Khuyết điểm: no

Ưu điểm: Surprisingly good breakfast. Everything fresh cooked, not just pre-cooked "Heat and Serve" stuff like at some motels. Room had hardwood floors and leather furniture. I am impressed! I shudder to think what might be in most motel room carpeting. Staff A+.

Khuyết điểm: No, this place exceeds it's star level.

Ưu điểm: Located within walking to Old Town Albuquerque. Just don't do the walk alone at night. But the hotel was clean, the girls who work the desk were very nice.

Khuyết điểm: The breakfast wasn't too great.

Ưu điểm: Location and availability.

Khuyết điểm: Price, noise, and aggressive mgt with extra surcharges.

Ưu điểm: Although the room was quite plain, it was very practical and most definitely one of the cleanest I've ever stayed in. And free morning breakfast and coffee made it ever more excellent.

Ưu điểm: The fact the floor carpet has been replace with hardwood flooring. This gives a cleaner vibe to the room.

Khuyết điểm: The fact that the walls were thin enough to really hear next door neighbors.

Ưu điểm: You can tell the place has been newly renovated. I really like the laminate flooring that avoids icky feelings about hotel room carpets.

Khuyết điểm: Not particularly! Way better than many Econo Lodges I have stayed in, I can see why this one wins awards!

Ưu điểm: Close to old town

Khuyết điểm: Needs, elevator. Was not told that we would be in second floor and no elevator. Had knee surgery on both knees.

Ưu điểm: Good breakfast Front desk very helpful but does add $15.00 damage deposit? Supposedly, we will get that back.

Ưu điểm: Bed and pillows were soft and very comfortable.

Khuyết điểm: More variety in breakfast would be nice.

Ưu điểm: The hotel is undergoing a nice renovation, but the beds are hard as rocks. I was told they are in the process of being replaced, but that didn't help us in our stay.

Ưu điểm: Great value, close to eateries and highway but still quiet

Ưu điểm: I liked how the room was set up and the bed was very comfortable. Cleanliness was very good.

Khuyết điểm: The reason I stayed here was because it was close to the airport and I could take the shuttle over. Unfortunately, they need to work on the system of which they use to secure shuttle times. I frantically woke up to try and catch an earlier flight and waited with two gentleman that had ordered a 5AM shuttle for flights at 6AM. From what I got out of the stories was that they shuttle was ordered, but no one told the driver and the front desk had to run to the sister chain and get a alternate driver, whom told us she had no idea one was ordered. When the front desk gentleman returned he had told us that the driver needed gas... not too sure I would trust this chain again until a new system is in place.

Ưu điểm: Very convenient to ABQ Airport, with shuttle to and from, and my car stays free!

Ưu điểm: The room was extremely large and well cared for. There was a nice small kitchen fir those staying longer than a few nights. The morning breakfast was amazing, a little bit of everything, even for kids

Ưu điểm: Great stay overall friendly staff great reception room was great price was good overall impression was great I'd recommend for others to stay the night law enforcement friendly is what made my stay better for mygirlfriend and I.

Ưu điểm: Loved our whole experience.

Ưu điểm: Large room. Comfortable bed.

Khuyết điểm: Not the room we reserved. Told sold out though our reservation paid for and our sheet clearly showed room type. Sheets never changed during 3 night stay. Used cups and glasses not removed by housekeeping. First night, no toiletry products in room. Housekeeping substandard. All else great.

Ưu điểm: The location was the best thing about the hotel. It was centrally located to everything.

Khuyết điểm: I found the food options aside from the breakfast to be very limited and not very good. The toilet in the bathroom upon arrival had strands of long hair in it and being bald I knew they were not my own. The mattress on the bed also seemed to be a bit old and not very comfortable.

Ưu điểm: The tv was on a swivel.

Khuyết điểm: The carpet was dirty, the pillows were flat lumps of fill, the room was hot even after we adjusted the temperature, there are no plugs by the beds for your phone, the staff at check in was rude. Overall I don’t see how this hotel rates as three stars. I will not be staying at Hyatt hotels in the future.

Ưu điểm: comfort of room and friendly staff. I had booked a King size, hoping my husband would meet up with me. But he could not, and the King was not available. Desk person said this sometimes happen with internet reservations. As I was leaving to go to my room, I picked up a soda and bag of chips to pay for, and it was given to me complimentary. Nice

Khuyết điểm: Parking was difficult as the parking lot was full, however a security guard was outside at 2am watching the parking lot, and she helped me find a spot. Super nice!

Khuyết điểm: Hotel .com messed up my reservation They never put my reservation into the system the Hyatt check in staff had to call hotel.com to find reservation even then hotel.com did not put it in the system they faxed Hyatt the info and Hyatt then had to enter it into the system Took about 30 minutes to get my room Hyatt hotel staff did a great job in finding out what hotel.com messed up will stay at Hyatt’s again will never use hotel.com or kayak agaib

Ưu điểm: Friendly staff, awesome room for the price. Breakfast was amazing!

Ưu điểm: Great service; staff is friendly and make sure you are enjoying your stay.

Khuyết điểm: The eating area for breakfast could use a few more tables. Double beds seemed too small.

Ưu điểm: Modern decor. Friendly staff. Excellent breakfast.

Khuyết điểm: Internet didn't work at all from my room

Ưu điểm: Front desk was very friendly!

Ưu điểm: Staff was nice and friendly! Only stayed one night to get to my very early flight next morning. Very comfortable room and very clean!

Ưu điểm: Breakfast, clean room, staff are very helpful

Ưu điểm: The staff was super friendly and helpful.

Ưu điểm: The staff was friendly during the day and late afternoon.

Khuyết điểm: The shower had extremely low water pressure.

Ưu điểm: The staff was incredibly friendly and helpful with any of our questions. The lobby was clean and we were pleasantly surprised with how homey and clean our room was. Great value for what we paid for. We were really comfortable and happy with our stay. I would definitely stay here again and would highly recommend to others.

Khuyết điểm: I honestly don't have anything negative to say about this hotel.

Ưu điểm: The hostess and workers were really friendly

Khuyết điểm: Not use to the bed but was still comfortable

Ưu điểm: The room was very clean and the beds were very comfortable.

Ưu điểm: The staff was very friendly and accomodating. Easy access to the airport. Comfortable.

Ưu điểm: Everything was homey,clean and nice.This is my 2nd stay with Shirley.She owns the motel and is there pretty much all the time.She really tries to please the guests.

Khuyết điểm: When I stayed there before we had a room on the 1st floor and this time we were on the 3rd floor.I'm thinking that this impacts the hot water because the water never got really hot on this stay.

Ưu điểm: The room was clean and had plenty of room. We really enjoyed the breakfast too.

Ưu điểm: Excellent staff.

Khuyết điểm: Breakfast was a bit skimpy.

Ưu điểm: What made our stay so great was the incredibly helpful, friendly and professional staff that worked there. We were really impressed with the service. This is a standard hotel in every way, but the service made it stand out for us.

Khuyết điểm: I think the facilities could be updated, but everything was clean and comfortable.

Ưu điểm: Nice amenities, room with microwave and fridge, indoor pool and hot tub, free continental breakfast, very friendly staff. They even let us use a pack n play for our 1 year old daughter. Highly recommended!