Khách sạn ở Cairns nằm gần sân bay Cairns Rainforest Dome

Ưu điểm: The staff were awesome; generally very friendly

Khuyết điểm: This hotel is not representative of the Shangri-La group, and I struggle to see how it maitains a 5-star rating. The showerdid not drain properly, grit between the shower tiles is black in places, the fan is chipped, carpet stained, phone's "quick dial" buttons did not work, and the room is old and dated and sparsely furnished.

Ưu điểm: Very disappointing hotel more like 2 stars. Very old not Kleenex bad service. Value for money zero. Don't stay here!!!!!

Ưu điểm: The proximity to the harbor, the restaurants and the facility was top notch. We loved our stay.

Ưu điểm: We wanted to be able to relax and unwind at our first destination in Australia, this was definitely the place, the pool was very relaxing and the sunrise on the marina side was breathtaking. They had our room ready and allowed us to check in early. They also had complementary champagne and chocolates upon arrival. They also upgraded our room to a higher level so we had a better view of the bay. The location is with in walking distance to everything, including the ferries at the marina. All in all one of the best parts of our stay was the staff, they were all so welcoming, accommodating and extremely pleasant (esp Kelly and Luke!). I would definitely stay here again.

Khuyết điểm: pool furniture showed some signs of wear.

Ưu điểm: Friendly and helpful staff. Close to pier, shopping, restaurants, and anything you would need really. Nice clean rooms. Large bathroom. Beautiful pool.

Khuyết điểm: Wifi reception was poor in the rooms.

Khuyết điểm: During our stay the towel was not very clean coz I saw three times the hair in the towel.

Ưu điểm: Amazing location walking distance from the harbor with many shops and restaurants within the same complex. Luxurious and modern rooms without feeling pretentious.

Khuyết điểm: Breakfast service was $20 and most of the buffet choices were unappetizing; the omelettes and French toast prepared on request by the chef were pretty good but overall there are likely better options around Cairns. The pool was really nice but closed unusually at 8pm.

Ưu điểm: Location was perfect. They were happy to let us leave luggage when we checked out to go diving for 4 days as we were returning after.

Ưu điểm: Great location, friendly staff, comfortable bed

Khuyết điểm: Liked everything

Ưu điểm: Great location

Ưu điểm: Located close to waterfront marina, shops and restaurants. Very friendly and helpful staff. Laundromat facility in hotel.

Khuyết điểm: Room was a little dated but was very clean. Was on tenth floor but could still hear outside noises even with sliding glass door shut.

Ưu điểm: Location was very central to all shopping areas in Cairns.

Ưu điểm: Self contained with cooking facilities and implements, sea view but it has to be paid for

Khuyết điểm: I did not like to pay an additional $40 for my daughter to sleep on the sofa bed. The felt room was pricy for this time. The fact that I got tinea from the spa bath having a shower did not help.

Ưu điểm: Location bery handy to everything

Khuyết điểm: Retsaurant staff laked friendliness & personality. No smiles. Your cleaning or domestic staff where very friendly.

Ưu điểm: Location

Khuyết điểm: Breakfast is boring without any change.

Khuyết điểm: We booked the executive room - with the description "with panoramic Esplanade & water views" given on booking.com we expected to be facing the waterfront the esplanade is located at. However, the water view was restricted to see part of the harbour/marina and was majorly obscured by the Hilton and the Reef Hotel (Casino). The staff wasn't helpful at all - they argued that the Hilton is "kind of new there" and that they would have to change the description they gave booking.

Ưu điểm: all the staff were very nice and helpfull

Khuyết điểm: the first room was a bit noise but the staff kindly allocate me in another room

Ưu điểm: clean and quiet

Ưu điểm: Ver nice hotel, location very good

Khuyết điểm: breakfast quite expensive

Ưu điểm: I was there less than 24 hours. I did have reason to make some enquiries with the reception staff and they were very polite and helpful.

Khuyết điểm: No

Ưu điểm: The location of the hotel is very good. Rooms were very clean. Price was fair (maybe a bit expensive but still ok)

Khuyết điểm: /

Ưu điểm: Super comfy bed. Clean new facilities.

Khuyết điểm: None really.

Ưu điểm: Location and good value for money.

Ưu điểm: The swimming pool

Khuyết điểm: Cost of the Net

Ưu điểm: The friendliness and helpfulness of the reception staff. The fact that you stepped out of the door and within a few yards you were on the board walk with fine estuary and sea views.

Khuyết điểm: Generally, I and my friends thought the hotel and its facilities were excellent, however the continental breakfast was a little basic eg croissants would have been good instead of rather boring sliced bread.

Ưu điểm: A very good hotel for someone who wants value for money. It's on the esplanade within walking distance of a whole range of very good restaurants, though that's not to say the hotel restaurant is also very good. Very helpful staff who arranged several trips. In all a little gem.

Khuyết điểm: Can't think of any bad points

Ưu điểm: It was close to all facilities that we needed, reasonably priced and great friendly staff

Ưu điểm: The pleasant attitude of staff on check-in and especially the room upgrade because of my frequent stays.

Khuyết điểm: The new broadband plug on the wall in room 511 is nowwhere near the table or desk and is most inconvenient to use in its current location. I am using it now to send this as I am in the same room on my next stay. Disappointed there was no Hotel Courtesy bus for me and my six workmates to travel to the airport.

Ưu điểm: Very approachable staff, they did everything they could to help. Big rooms. Very comfortable.

Khuyết điểm: I stayed in a family room and the bathroom was far from family sized!

Ưu điểm: Close to town, comfortable, clean, balcony, value for money

Khuyết điểm: No, loved that it was a non smoking hotel

Ưu điểm: Friendly staff, great meals, close to the city and sea and parks with a lovely walking track along the shore line.

Khuyết điểm: Could not connect my laptop to the local broadband.

Khuyết điểm: Air conditin could not be adjusted

Ưu điểm: We were perfectly situated to see the beach, sunrise and sunset. Their cookies were especially a nice touch, warm & delicious. Beds were comfortable, towels were large and the coffee bar was perfect (when we finally found the mugs). Parking was more than reasonable compared to Sydney & Melbourne and close enough we were able to walk to the fleet terminal for our GBR trip. The vine room was well situation & staff. Lovely surrounding in an exceptional location.

Khuyết điểm: On site restaurant was expensive and required to eat food onsite. Wish we could have packed our food for our GBR trip since it was such an early launch.

Ưu điểm: Fantastic location.

Khuyết điểm: Outdoor area between rooms a bit run down.

Ưu điểm: Staff was super friendly and very professional. I felt confident my stay was their concern. Thank you for a wonderful stay.

Khuyết điểm: We like to play the piano. If would be really cool to have one available.

Ưu điểm: Excellent service!!!! The hotel was absolutely beautiful, the excursion specialist was amazing ( she knew her stuff), the restaurant inside the hotel was delicious, and the location was perfect!!! This was our favorite hotel in Australia!!!! :)

Ưu điểm: We enjoyed our stay at the Holiday Inn. I would certainly return there if we come again to Cairns

Khuyết điểm: We have no complaints

Ưu điểm: Quiet location and within easy walking distance to the city centre and shops.

Khuyết điểm: The pillow is not that all comfortable

Ưu điểm: This hotel room was exceptionally clean, the staff were nice, and bed was very comfortable. Internet is available for a fee and you can log on and log off. The hotel is right on the edge of the busy part of the Esplanade, far enough away for a quiet night's sleep. Underground parking is available too.

Ưu điểm: Lovely view, comfy beds and the choice of pillow types!

Khuyết điểm: It would've been nice to have a coffee plunger and real coffee, instead of instant. Bathroom was a bit snug but well appointed.

Ưu điểm: Cairns is a beautiful place, no complaint with room.

Khuyết điểm: The pool wasn't heated

Ưu điểm: The room was situated nicely...with a mini feidge, microwave, kettle plus kitchen utensils. The pool/bbq area was really nice. The location was ideal.

Khuyết điểm: Nothing really. The only “hassle” was having to use the key to use the AC.

Khuyết điểm: The shower had no hot water. The sink did, but not the shower. Also, I had a late arrival and no one notified me of how to get the keys. Fortunately someone else came along and showed me.

Ưu điểm: Peace and quiet.

Ưu điểm: Good location and self contained facilities

Khuyết điểm: Room was very dirty, hair in bed carpets not vaccumed, walls dirty and bathroom was not properly cleaned - after speaking with reception staff we were moved to a nicer room and found out that cleaning is done by a contracted company.Expected much better for the price

Ưu điểm: Easy to access, close to everything while being quiet and most of all very clean.

Ưu điểm: I liked the fact that it was close to the marina and cbd

Khuyết điểm: It was inpersonal, the staff were unfriendly and disinterested and the bed was atrocious.

Ưu điểm: good location and spacious apartment

Khuyết điểm: the staff is not very helpful and the room was not cleaned well. also, the fire alarm may not be installed properly as you have to sign a document to pay 900AUD if you set off the alarm. however, it could already set off by just cooking or using the toaster which seemed very bizar to us .

Ưu điểm: Apartment accomodation. Location in the city

Khuyết điểm: Road works out the front. 2 doors to enter the room. Would have been good if we had children in the adjacent room. Have not ssen reviews on the website

Ưu điểm: central location. Reasonable rate.

Khuyết điểm: air conditioning was at 16 and couldn't be adjusted by the remote. Usually prefer accommodation that provides breakfast but that was available nearby.

Ưu điểm: The staff were all curtious and friendly and did every thing within their power to address our little quarms and fixing the door lock and the dish washer as soon as they could

Khuyết điểm: The stuffiness in the corridors and lifts at Park Regis City Quays but it did not exsist in the Piermont where we ended up staying

Ưu điểm: The staff were helpful, a convenient location, well maintained property, a practical alternative for families.

Ưu điểm: Spaciousness

Khuyết điểm: Decor getting "tired"

Ưu điểm: Good location and nice pool

Khuyết điểm: Expensive parking, lots of mold on the AC vents

Ưu điểm: The rooms were spacious, and the staff were nice.

Khuyết điểm: The rooms, especially the bathrooms are a bit dated. It would be a good idea for the hotel to go through a remodel. But it was clean and everything worked, just needs to be brought out of the 90s.

Ưu điểm: The staff are extremely friendly and helpful and the location is ok. The view is pretty good as well.

Khuyết điểm: Evidently the room had just been "refreshed" however the bathroom was extremely dated with cheap metal fittings that reminded me of my early days in the Army. The layout of the room was bizarre to say the least so much so that you would have to turn your head 90 degrees to watch the TV from the bed. The air conditioning is pre-set to 25 degrees Celsius which in the wet season is not sufficient and the room is hot, this is not an acclimatization issue as we are from North Queensland and we found it oppressive to the point we had to have both the fan and air conditioning on at the same time to be comfortable.

Ưu điểm: Views were great both mountain view and ocean. Even nice location about 10 minutes to city center along the great esplanade.

Khuyết điểm: Very very dated needs complete Reno. Plus they must not look up when they clean. All the vents and doors were sooo dirty We stayed in a two bedroom condo which could have been wonderful expect the furnishings were so old and made everything feel so unclean. Plus 6 nights and no new towels etc. wifi slow or non If privately own condos they shouldn't rent people's who aren't updated as $200 per night and it was 2 star only

Ưu điểm: The bartender luke was very professional

Khuyết điểm: They gave disable room with garage view , no transportation and no room service even when I checkin at 1130 pm . Shame when the hotel was empty. They need to learn some management hospitality.

Ưu điểm: Very comfortable bedroom with pleasant views. Nice pool.

Khuyết điểm: Poor organisation in dining room. Waited 45 mins for a la carte when later arrivals, ordering same meal, were served promptly. Spoilt what otherwise would have been an excellent stay!

Ưu điểm: Very helpful stuff, great rooms, high value for money and perfect location. Quite pleasant stay.

Khuyết điểm: n/a

Ưu điểm: Excellent friendly helpful staff great location totaly relaxing and enjoyable stay

Ưu điểm: I liked the swimming pool. The restaurant downstairs has a delicious Seafood Buffet with nice, friendly staff.

Khuyết điểm: Rude receptionist. Room was very noisy (opposite laundry). Staff did not announce themselves before entering my room. No linen provided for my daughter's sofa bed and it was too lumpy to sleep on anyway so we had to share for the week.

Ưu điểm: Fantastic Gym, lovely pool and spa, fantastic view of mountains from mountain view rooms. Nice amount of space in rooms.

Khuyết điểm: Only that there was no microwave in the room for heating things.

Ưu điểm: The rooms were clean and modern. Good laundrey facilities. Fantastic pool with access to gym and hot tub. Lovely views and a short walk to town centre.

Khuyết điểm: The hotel bar and restaurant were quite expensive.

Ưu điểm: Location and harbour view, undercover parking, availability of services.

Khuyết điểm: Room not tidied until the afternoon. Tissues not replaced in bathroom last 2 days. No information at Tour Desk on national park walking sites, local towns, countryside (all focused on purchasable operator tours & facilities)

Ưu điểm: 1. Good view of the Pacific Ocean 2. Good arrangement for tour reservations, airport transportation, etc. 3. Good internet access

Khuyết điểm: 1. Air conditioning often too strong 2. Dining room services not so excellent

Khuyết điểm: We were offered the opportunity to join the Priority guest program and told that discounts would apply to our accomodation and food immediately. We joined straight away and subsequently a card was left in our room. When checking out we presented the card but were told that it did not apply to our accomodation with that stay, nor did it apply to breakfasts or to room service and that we should have presented the card when actually eating in the dining room. When we said that this had not been explained to us we were told it was in the booklet which accompanied the card - which we neverreceived. We felt that the 'selling' of the Priority Guest card was deliberately deceptive and it left us with a very sour taste.

Ưu điểm: I enjoyed the water front view along with the location just a short walk to the city.

Khuyết điểm: According to the website, it says that you offer a airport shuttle which I thought was free, but instead I had to catch a taxi from and to the airport.