Pullman Cairns International

Location Pool area Front desk

Friendly and helpful staff, great location.

Great location - central to Cairns shopping/dining area and the marina. Super helpful staff in terms of helping us find a jungle tour last minute that fit our schedule. Fast service. Stayed with my family (including 2 kids) for a couple nights as a home base to see the Reef. Decided to venture a bit when we had extra time to the scenic train nearby.

As others have said, not the newest hotel. Hot tub not that hot (I like it especially hot). But none of this really mattered for our needs.

Location was great, room was spacious and clean

Prepaid $23 per day for the worst breakfast ever. A fair bit of option but everything offered was either tasteless, cold or not cooked right - felt very cheap and that they could do a lot better for the money. Only plus was there's a lot of fresh fruit. The bed was lumpy and not comfortable at all! We've heard this from other guests as well. I booked this hotel partially for the spa outside and it was broken and unable to heat up. Very disappointed in that.

Location location location...within walking distance of the lovely waterfront with all the restaurants. The Concierge, Junko, was excellent putting together tours for us. The view from the 14 level was spectacular.

The buffet breakfast that came with the room was more than a "little tired." It was fast asleep. The pancakes and waffles were mealy and inedible. The so-called sausages were mini-hot dogs. The "to order" section was grossly understaffed so lines were long waiting for eggs to order.