Khách sạn ở Charlotte nằm gần Discovery Place

Ưu điểm: The hotel was great, located in the heart of downtown Charlotte. Very nice property and the staff was very friendly. everything was clean and comfortable. Short walk to Bank of America Stadium. I would definitely stay there again.

Ưu điểm: View

Khuyết điểm: The balcony was the size of a matchbox :(

Ưu điểm: I LOVED the decor. Beautiful place. Made me feel good just sitting in the lobby. The room itself was gorgeous.

Khuyết điểm: It's silly, I know, but I could have used instructions on how to use the elevator. Apparently, you have to punch in your floor and then show a special, fairly invisible keypad your room key (all good so far) AND THEN the system tells you which elevator you have been assigned to? What's up with that? I've lived and worked all over the world but have never been "assigned" to an elevator. Anyway -- instructions would have been useful. I also had trouble figuring out how to get to the rooftop lounge and was disappointed to learn it would be closed on Sunday. This was a problem with me, since the whole reason for me being there was to meet up with a friend whom I had not seen in decades, and the rooftop lounge was our target. We survived -- going out in the rain to a local restaurant -- but it wasn't ideal. Other than that -- perfect hotel.

Ưu điểm: The welcome by the staff and the overall atmosphere of this hotel was outstanding. The rooms are spacious, bright and clean - everything we love about a hotel!

Khuyết điểm: No tea / coffee making facilities provided and the provision of a mini bar stuffed with products is not a welcome thing. Prefer an empty fridge. To be fair, a kettle was provided when I asked, but no cups, no tea, no coffee and the milk that I did remember to ask for didn't arrive.

Ưu điểm: Beautiful hotel.Great great location. Definitely worth a 5 star rating.

Ưu điểm: Nice accommodations

Khuyết điểm: They’re rooftop restaurant was closed all day and night for a private party- this was the primary reason we stayed there and had looked forward to it for a long time. We got a text the day of our reservation informing us - we were unable to cancel due to the no cancellation rate we received from you. Probably won’t return - nor would I ever go with a no cancel rate again . Very disappointed

Ưu điểm: Everyone at the hotel was polite and offered assistance everywhere we turned. The staff was able to help answer any question we had, from the cleaning crew to the valet. I would 100% recommend this hotel to others.

Khuyết điểm: None

Ưu điểm: Everything was top notch. Very pleasant

Ưu điểm: It was beautiful!

Khuyết điểm: Pricey but close to why we needed to stay.

Ưu điểm: Staff Location Rooms Rooftop bar Toiletries

Ưu điểm: location safety clean modern

Khuyết điểm: I hotel fairy should definitely take a star away from them. after speaking with 3 front desk personnel, no one could provide a GPS address that takes you to the parking garage. This resulted in me and my guest walking down the street with our bags. Ummmmm NO! you dont get 4 stars why your guest carry their own luggage. the 4 teenage vallet/bellhops/frontdoor ppl, who were playing and goofing off thought it was funny. the oldest of the four chuckles and says see ya finally found it as we walk up. No one has yet to offer to help, grab some luggage, do anything besides look at us stupid. then the front desk personnel all, with the exception of one young lady, looked at me like I was speaking French, when i informed them that the Google physical address dumps you on the opposite side of the hotel. Which is why i had asked for a GPS address. The evening staff were rude, unhelpful, and ill prepared for this position. If you know what 4 and above star hotel means, then you will be disappointed with the level of customer service received. However, the hotel itself was nice, very clean, and a great location for a football game. If that is all you are looking for stay closer. If you are looking for luxury, don't even bother or check up during the daytime. the morning staff was like night and day. Oh and the bed didn't sleep well!

Ưu điểm: Very nice amenities great location close to all the action

Khuyết điểm: I would have to ask the stuff twice for things like towels or a blanket

Ưu điểm: Staff was very friendly and polite...

Khuyết điểm: Everything was great!

Ưu điểm: Beds were comfortable, bathroom was spatial

Khuyết điểm: Breakfast had limited choices

Ưu điểm: Location and clean...good breakfast

Khuyết điểm: The location was good and the property was very nice but I had two complains. My friends and I went to Charlotte for my birthday (all females) and some random drunk man was constantly knocking on our door and screaming! I called guess services to tell them about it and nothing was done! That made my visit scary and uncomfortable! Then my second complaint is the price I was quoted for the room was not the price that was charged to my card. When I talked to guess services (the night auditor) she had no explanation so we both stood looking at each other with this confused look! Smh! For those two reasons alone I would not stay at this hotel again nor recommend it to anyone!

Ưu điểm: Very clean, modern, excellent views. Excellent amenities. Fantastic convenient location with wonderful staff. Incredibly comfy bed.

Khuyết điểm: Initial parking was a bit confusing.

Ưu điểm: Friendly staff

Khuyết điểm: We weren’t able to have access to the roof top

Ưu điểm: Bathroom was nice. Very clean room. Excellent customer service.

Khuyết điểm: No pool/entertainment.

Ưu điểm: The location to everything uptown.

Khuyết điểm: My room didn't have a blackout curtain.

Ưu điểm: It's always a pleasure to stay at Springhill Suites! The beds, bathrooms, breakfast, and overall hotel is great. The location is perfect!

Khuyết điểm: Bathroom door is tricky to latch, but that's it!

Ưu điểm: It was 50 feet from the spectrum center.

Khuyết điểm: Cost.

Ưu điểm: Hot breakfast was great, all staff were incredibly helpful and super friendly. The room was very clean!

Khuyết điểm: train system next door was a little noisy, and was not a big fan of the "required" valet parking.

Ưu điểm: All was great. Fantastic facility, staff and location. Would have loved bacon as a breakfast option but the eggs and spinach and fruit and oatmeal were great!

Ưu điểm: Good US hotel, large room, close to city centre. Complimentary breakfast in US style, what is not usual in US. Moreover twice a week complimentary dinner. Complimentary coffee and water in the lobby for 24 hours. Friendly staff.

Ưu điểm: Everything was excellent. I have no complaints.

Ưu điểm: Hotel emloyee was very helpfull and friendly

Ưu điểm: Everything

Khuyết điểm: Nothing

Ưu điểm: Location

Khuyết điểm: Parking fee

Ưu điểm: Extremely helpful staff, great location, filling breakfast, everything positive

Khuyết điểm: No negative comment to make

Ưu điểm: Valet parking

Khuyết điểm: Wasnt 100 percent clean small things like vacuuming better clean tub better

Ưu điểm: Great rooms and staff

Khuyết điểm: No outdoor pool

Ưu điểm: Staff was most helpful

Khuyết điểm: little more variety in your vending machines

Ưu điểm: Commend all staff for excellence in customer service

Khuyết điểm: All good

Ưu điểm: Shower

Khuyết điểm: No

Ưu điểm: Perfect location for my travel purpose. I didn’t use the local shuttle, but it is a service I often use when I travel and I seek/select hotels that offer it. Staff was magnificent and efficient. The day clerk even remembered my name. (or at least took the time to review departing guest info before I arrived at the desk)

Khuyết điểm: No cookies?? I’m just kidding. Everything met or exceeded my expectations.

Ưu điểm: The location

Khuyết điểm: Enforced vale parking

Ưu điểm: Location

Khuyết điểm: Limited parking

Ưu điểm: Everything

Khuyết điểm: I would like to check in before 4. Mabe 2 or 3.

Khuyết điểm: The hotels lack of communication with me. I requested early check-in by email. I never received a response. I had called the property on 2 occasions. On the day of my arrival I arrived early as my trip was necessary at the scheduled time. I was told it was not possible but that I would be texted in the Hilton Honors app when a room was available. The text never came. The night before I completed my stay I became I'll and asked that checkout be delayed a few hours. This property's normal time is 11:00 a.m. I was given an extension of 30 minutes. When I checked out and asked for a receipt I was told it would be emailed to me. I called the front desk to have the valet bring my car, I was told the valet service was too busy to respond to my call and to bring the paper ticket down myself and then the service would retrieve my car.

Ưu điểm: Size of rooms, excellent breakfast, drink coupons for stay, outstanding location! Staff was amazing!

Khuyết điểm: N/A

Ưu điểm: Disappointed in the breakfast. Omelette was dry and veggies were not fully cooked. Coffee was the best part of breakfast. As often as we have stayed at the Embassy, this was the worst breakfast.... I’m sorry. However, the smiles and staff service was great.

Khuyết điểm: The breakfast.

Ưu điểm: Breakfast was delicious, great selection of food, delicious

Ưu điểm: As a returning embassy suites guest, I always love the complimentary breakfast, the rooms and locations in general are usually on point as well, and this property did not disappoint! Really nice, great staff. Will be returning in the near future for sure.

Khuyết điểm: N/A

Khuyết điểm: There is only valet parking that is expensive

Ưu điểm: Good location. Rooms well equipped. Modern atmosphere.

Khuyết điểm: No bottle of water in my room

Ưu điểm: It was beautiful and very clean. Able to walk anywhere in the city. The breakfast was amazing! Probably the best hotel breakfast I have ever had!!

Khuyết điểm: I didn’t like having to pay $28 for parking

Ưu điểm: Spacious room, breakfast buffet

Khuyết điểm: Pillows are not firm, parking is across the street unless you pay for Valet

Ưu điểm: We were there as part of a wedding party. Service and attentiveness of staff was impeccable. The staff went well beyond the call of duty to accommodate all of the guests in our party. There were a number of situations where extra help was needed and they helped with smiles. I would recommend this hotel to anyone traveling to Charlotte. Rooms were nice, breakfast was good, wonderful bartender and again, the staff were incredible!

Ưu điểm: No free breakfast didn’t know the hotel was charging an additional 50$ for my room at check in valet drive the heck out of my car

Khuyết điểm: 50$ hold on room at check was weird

Ưu điểm: Hot tub

Khuyết điểm: No

Khuyết điểm: Breakfast too expensive

Ưu điểm: Perfect location with a 5 minute walk to the office and everything you need. Thanks

Khuyết điểm: Limited equipment in the fitness center, no dumbbells etc. Could add a couple of other things to make it easier for guests who don't like to miss workouts.

Ưu điểm: The hotel was very clean and beds were comfortable. Close to concert venue. Overall, a great experience.

Ưu điểm: The close proximity to everything in charlotte

Ưu điểm: Like that the pool is open 24 hours

Khuyết điểm: I didn’t like that fact we were not told the restaurant would be close on Monday for holiday we were seating waiting to be served after some mins then told we won’t be able to eat lunch but it was open for breakfast.. i don’t the fact you have to pay for parking per stay

Ưu điểm: It was perfect

Ưu điểm: I LOVE the hotel location was downtown. Many eateries and various shops in the area. We were able to walk from the Bank of America Stadium. I will highly recommend this hotel to friends and family.

Khuyết điểm: I LOVED everything. I have nothing bad to type.

Ưu điểm: Big clean and great view

Khuyết điểm: Nothing was close to it and the pool was freezing and small!!

Ưu điểm: Every thing was excellent

Ưu điểm: Everything was amazing!

Ưu điểm: Very professional and well kept rooms

Ưu điểm: Great Staff Very helpful accommodating and welcoming. I also liked no carpet in the room. It felt cleaner.

Ưu điểm: No food..bed was fine but no rug..I didn’t really like all wood floors. Also could hear TV through wall

Khuyết điểm: Add carpeting ..executive lounge was dingy and food was below,par

Ưu điểm: Parking was hassle free and was greeted by an attendant that answered my questions far as parking ... the front desk employees were very courteous, promp , and professional... our room was very clean and room service was fast and delicious ! The server was very pleasant and professional ! Thank you for a great stay !

Khuyết điểm: Wish the floors had some type of vending or snacks available in room. Other than that the hotel experience was awesome

Ưu điểm: Wonderful evening meal, fish and chips and burger. Fantastic breakfast bar.

Ưu điểm: It was fabulous!

Ưu điểm: Firm pillows and quiet floors. Cool shower with plenty of hot water

Khuyết điểm: Dust on end tables.

Ưu điểm: Did not have the eggs. I thought $20 for a breakfast buffet was a bit much when I can only eat a small amount of food for breakfast.

Khuyết điểm: You could have had keurig machines in every room like they have at Holiday Inn Express. Or at least free coffee canisters in the lobby 24 hrs a day like other hotels and a vending machine for sodas and snacks. The front desk only had a limited amount of snacks when I came home after my concert.

Khuyết điểm: There were several areas where there were some damages in the bathroom. And the water would not drain well in the tub.

Ưu điểm: The room and shower design was amazing!

Khuyết điểm: Parking. Usually Hilton locations do not charge extra for parking but I do understand the reason why especially being located downtown.

Ưu điểm: It a great hotel meet our expectations. Also it was great have the access to the YMCA gym.