Khách sạn ở Charlotte nằm gần sân bay Duke Energy Headquarters

Ưu điểm: Decor is modern and luxurious, hotel is clean, quiet and close to everything you need downtown. Perfect place to stay if seeing a show at the Spectrum Center - literally right across the street.

Ưu điểm: Excellent location.

Khuyết điểm: Housekeeping is terrible. Improve the variety of stuff available for breakfast.

Ưu điểm: Very clean, rooms were everything I had hoped, breakfast was amazing!

Khuyết điểm: There is construction going on in front of the hotel. Entrance is kind of hard to see.

Ưu điểm: i like how it was downtown....and that is were it ended

Khuyết điểm: the front desk clerk was rude and not well informed. She sent me on 30 min search for a pack of smoke. The room had a weird smell. The cleaning staff woke us up several time EVEN THOUGH we had a 1 pm check out

Ưu điểm: Great location and extremely receptive staff

Ưu điểm: The gym is actually pretty well equipped for a hotel. The king studio suite I stayed in was spacious and well designed to feel more like a home than just an average hotel room. I appreciate the abundance of electrical outlets in the room, as well as the full length mirror.

Khuyết điểm: Not well soundproofed to the hallway.

Ưu điểm: The employee's are incredibly helpful. The breakfast was great. Location was perfect. Rooms were sexy. Had a nice time getting away for a weekend.

Ưu điểm: Enjoyed my stay loved the location. Very clean and the staff was very friendly. The valet parking was awesome.

Ưu điểm: Excellent restaurant, beautiful room, friendly staff

Khuyết điểm: Poor guest internet options. No ethernet, mediocre / difficult WiFi

Ưu điểm: Freindly and helpful staff

Khuyết điểm: no shopping nearby

Ưu điểm: so the problem is next door there is a complex of bars and restaurants and the music blares and thumps thru the night ...got to bed around 2:00 am So cannot recommend

Ưu điểm: Location

Ưu điểm: Location, staff, room, shower, electric outlets (numerous and working well), complimentary morning beverages.

Khuyết điểm: Nothing

Ưu điểm: Staff and the cleanliness was good but my room was broken for $200 I feel like I should still want to the Ritz I pay for a luxury Suite but I got a king size bed instead which was not luxury at all.

Khuyết điểm: I didn't like the fact they Park their cars in public parking. I specially don't like how unsafe our cars, it should be more the luxury to the higher class. Especially don't like the rooms since my room was old and outdated for the money I should just going to the Ritz. The staff was pretty good.

Khuyết điểm: They have a lot of hidden fees they don't tell you about and also they charge for everything!!!

Ưu điểm: Staff was very friendly

Khuyết điểm: Rooms smelled like a 10 year old ashtray. Rooms are dirty and old. Very noisy. Forced valet parking. I love Omni but this one is bottom of the barrel

Ưu điểm: Great Service! Excellent Room, and Perfect Location in Downtown Charlotte, NC!

Ưu điểm: Concierge and staff were amazing!

Khuyết điểm: This is an older hotel, not what i expected for an omni brand.

Ưu điểm: Location, Vallet

Khuyết điểm: Accommodations, dirty, furniture in room was broken and/or disheveled, low quality toilet paper, rough towels, accessibility into hotel after hours.

Ưu điểm: Fabulous location! Could walk to many attractions and venues.

Khuyết điểm: I didn't like that I requested a room on a high floor with a nice view and wound up with one on the 7th floor with a view of a roof. I also didn't like that I had to keep pestering the hotel staff for a remote and the only way someone finally seemed to act was when I requested another room, one with a remote. The TV had the channel and volume button disabled so I could only watch the never ending hotel channel. It drove me insane and I missed my favorite TV show because 3 phone calls, a trip to the front desk, and an encounter with a gentleman on the floor taking care of something else didn't seem to be able to produce a remote. Why didn't the cleaners check previously that a remote was in the room? That is standard. I was also disappointed that the hotel didn't have wifi. Some computers, especially MacBooks do NOT have an ethernet port so they cannot be plugged in. I wound up having to tether my computer to my phone just to surf the net. For the price, this was a very bad experience and I will NEVER stay at this hotel again.

Ưu điểm: Excellent location! Perfect walking distance from all of down town! Great view of the Panthers stadium. Room was generally clean.

Khuyết điểm: Received an unauthorized charge after check out of $20 for self parking after paying for a very high end hotel room. There were very few self parking spots and most of the garage was taken up with construction. There were plenty of reserved valet parking spots, but we WERE NOT TOLD about the $20 self parking and the $25 valet parking, so we just walked the extra distance thinking we were saving money.

Ưu điểm: An outstanding property with courteous staff.

Khuyết điểm: The signs for the conference rooms were inadequate. It took me 20 minutes to locate the room I was supposed to go to because it was on the 3rd floor and no where was this displayed - not in the elevators, not in the halls, not in the lobby.

Ưu điểm: Very clean. Friendly staff. Good food. Nice and comfortable bed!

Ưu điểm: Valet is super

Khuyết điểm: I had a modified reservation with a better rate and the manager Darron acted as if I was making it up! Not satisfied with his handling of it.

Ưu điểm: The room was recently refreshed and the Westin did a great job.

Khuyết điểm: The in-room dining menu is extremely limited

Ưu điểm: I liked everything about my stay except for a few unfriendly and standoffish hotel employees and security staff members...

Khuyết điểm: When I first arrived I was greeted rudely by the security staff... There was an event/wedding under way, and because I was dressed in casual urban attire I was blocked at the front door until I informed them of my reservation.... The only people who were genuinely friendly to ke throughout my stay were a valet associate named Matthew and older Spanish woman in the gift shop and the young ladies at the concierge counter. If it wasn't for those 5 connections my stay could've been undesirable... Those individuals mentioned above, salvaged the negative impression that the security staff left with me....

Ưu điểm: I love the fact the asked me if I wanted a high or low room..of course we took the high and the view for the 15 floor was amazing

Ưu điểm: The staff was very friendly, always offered assistance, great place to take your family and dog, great location in Greenville within walking distance to many restaurants and places to do something fun, we recommend this place highly and planning on returning soon!

Khuyết điểm: Staff was amazing Rooms very clean and great views at charlotte Dog friendly they offer treats and water in the lobby Close to restaurants

Ưu điểm: Everything

Khuyết điểm: When I got there the room was clean. But the bathroom still had dirty towels in from the previous people staying in my room.

Ưu điểm: Bed was very comfortable and the staff was my favorite part. They were very helpful and nice. The place was very clean and loved the checkout time.

Khuyết điểm: My fiance and I traveled to Charlotte for one night to attend a concert. We pulled in and cones were blocking the entrance to self park which resulted in us using the valet service. Service was great but it was 30 dollars for one time valet. Very pricey especially for something we didn't want to do in the first place. Checking in didn't go as planned either, my reservation wasn't showing up but I had a printed and email confirmation. About 20 minutes later it was sorted out by having to make another reservation. The staff was by far my favorite part. They were helpful and patient even with a ton of people bustling around needing something.

Ưu điểm: Great location to the venues we attended. Staff was nice and accommodating despite the enormous number of people that stayed at the hotel as a result of an international soccer match.

Khuyết điểm: The fact that they charged my cc with $50 for two nights when we stayed one night only and did not incur any incidentals.

Ưu điểm: Location and staff were great.

Khuyết điểm: Not clean. Hallways were dirty.

Ưu điểm: The location and cleanliness

Khuyết điểm: The $18 charge for parking.

Khuyết điểm: Bathroom had bad smell. Needed better cleaning.

Ưu điểm: It was my graduation weekend and it was walking distance to the Time Warner Cable Arena, EpiCenter, and other venues!!!

Ưu điểm: Location

Khuyết điểm: Hotel rooms were under renovation. As a Spire Elite they gave me the best room available, I guess. The room was still in need of some minor construction clean up. Disappointed they did not inform me of status when I contacted them during booking. All staff I came in contact with were great.

Ưu điểm: Location and price. Quick walk to arena.

Khuyết điểm: Construction, overall feel, broken vending machines.

Ưu điểm: Great location

Khuyết điểm: 2 am yelling in corridors-- not the hotels fault that's what you get with wedding parties!

Ưu điểm: Location Staff at valet and bell boys.

Khuyết điểm: Better food than the only available option of eating at the attached Sheraton.

Ưu điểm: Lovely hotel with great location.

Khuyết điểm: The temperature in the room could not be adjusted making it too warm throughout the night. Despite the fact that the hotel wasn't crowded the valet did not have our car when we requested making us late for our meeting. Also, the valet closed the car door on my wool wrap leaving a hole & grease stain in it!

Ưu điểm: Design, ambiance, and yes even the shower.

Khuyết điểm: Pillows! Horrible pillows ... no support ... wasn't comfortable at all.

Ưu điểm: Style and atmosphere of the lobby and rooms. The staff was very nice

Ưu điểm: Decor

Khuyết điểm: Restaurant was a joke. Empty and expensive. Not a great value

Ưu điểm: Comfortable linens and an attentive staff highlighted our quick get-away weekend to this Queen City of the mid-Atlantic. It was a plant 15-minute stroll to the uptown area along quite, tree-lined streets.

Khuyết điểm: We expected queen and king-sized beds. We were given a room with two full-sized beds and ill-fitted sheets. The lighting was not all in working order, and my phone failed to charge overnight, leaving me curious about the staff electrician. There was no door in the walk-in shower, and the overspray nearly caused a slip on the floor of the cramped bath. It was a week after the DST time change, but the clock hadn't been touched. None of these issues was show-stopping, but noteworthy as a collection of caveats.

Khuyết điểm: Employees seemed a bit uninterested in dealing with me as a customer. They weren't quite as friendly as I was hoping. There were several dirty and dusty areas in my room which was gross and not at all what I was expecting.

Ưu điểm: comfortable beds; good coffee

Khuyết điểm: this hotel is designed to be hip; it has a rooftop bar that is clearly a scene, an outdoor pool with blaring pop music which is attached to another large bar. This hotel shares facilities with the Sheraton next door. If you're under 35 without kids in tow, this is probably the place to be. For everyone else, it's certainly a nice enough hotel but the whole ambience -- decor, menu, espresso bar etc is just too much like an upscale spring break party -- at least the weekend we stayed.