Club Quarters Hotel, Wacker at Michigan

Great Location

The staff was great. TIm at the front desk was very helpful and patient. Very helpful with directions and suggestions for dining. The location couldn't have been better - right on the river front. Could walk the lake shore down to the aquarium and Field Museum. Walking distance to Magnificent Mile shopping . CTA stop is very close.

Room was small, but clean Walls not that soundproof. Would have liked a complimentary breakfast, but there is a place right next door and an Einstein's Bagel a few blocks away.

I loved the location. We were able to walk everywhere.

I would've liked complimentary breakfast.

This hotel is all about location. If you are planning to stay in the downtown Chicago area choose a hotel that is next to river front and Club Quarters is one such hotel.

Nothing really. Hotel lacks in complimentary services and some amenities like a refrigerator and a microwave oven in the Standard room type. Probably this is by design.

We definitely enjoyed the location. Easy access to shopping on Michigan Avenue, lots of restaurants within walking distance, and a good scenic view of the Chicago River.

We had a little trouble with the elevator recognizing our keycards.

The location was excellent to get anywhere and the guys that got you taxis were very accomodating and polite. We loved the quaint ness ot the place.The price was excellent . Would go back again and suggest it to anyone. We had a newly redone room and it was perfect. Slep really well on superb beds.

Nothing

The hotel was quiet, with non-intrusive staff. A quick lunch was available at the hotel (Bacino's) or four alternatives within less than two blocks.

In general I thougth the hotel was perfect but especially I enjoyed location, service and bar/restaurant.

Staff & location

Location, location, location, front desk staff extremely helpful, hotel security, free internet.

room was small, "twin" beds seem smaller than average.

Everything! Location was brilliant and we had a great river view from our window. Room was a good size and there is a nice restaurant attached to the hotel. No complaints at all!

I had modest expectations given the existing reviews and the stated niche the hotel aims for (good value for the business traveller at a low-to-moderate price). I was pleased that my expectations were met.

My room was fine, but a colleague's was a bit smaller. Some noise came through the walls. These were both things I expected, based on existing reviews, and so they do not rank as big disappointments. (I always carry earplugs for use in hotels, for instance, as noise from neighbors is not uncommon in moderately-priced hotels.)

The rooms are nice and clean and the staff is very professional and polite.

The rooms where sort of small, but it served its purpose.