Intercontinental Cleveland

Very nice

Proximity to Cleveland Clinic Hospital resources. Intercontinental was spotless, the staff was professional, friendly and helpful.

It would've been nice to enjoy an indoor swimming pool, or any pool for that matter.

Table 45 is a great restaurant. While staying at the Intercontinental, we ate there every night, partly for convenience, but mainly because the menu was varied and interesting, the food was well prepared and the service was excellent. The sous vide lamb was one of the best tasting and textured lamb dishes I've ever eaten.

We had a minor snafu at the desk on arrival, but the manager sent up an apology and a generous gift in recompense, then called to make sure we felt we had been made whole. His concern more than made up for the minor inconvenience. The fan of the heating system in the room was loud enough that we had to turn it off even when we could have used it. That might have been particular to our room, however. The equipment in the gym on the fourth floor really needs maintenance and in some cases, replacement.

The people were outstanding! The Bartender who I had not met, remembered me on night three, because at dinner on night one I ordered a special drink. They made me feel very comfortable and were real pros. All Staff were very courteous.

The water fixtures were loose, not fastened properly.

Easy access to the clinic

Everything was superb!