Comfort Hotel Vesterbro

Breakfast

the room was not well cleaned. heating was not working very well

Location was very good as was the morning buffet.

The room was small with no closet, soap, shampoo, and conditioner or other essential items. If I recommend this hotel I would explain how small the room was and lack of basic items.

Horrible service for the price, never gonna stay again in this chain

The location of the hotel is good, close enough to the city center and places of interest. The breakfast was good: many different choices. They have a self -parking garage next to the hotel, even though it's pretty expensive.

We made the reservation for 2 adults, but they gave us only one key card. Normally, it is not a big deal, however, in this case, you have the power in the room (lights, AC etc.) only when you insert the key card in the special holder. This means both of you should stick together at all times as without the card you either have no lights in the room (in case your partner decided to go for a walk but you didn't feel like it) or you cannot get to the room if you didn't take the key with you when leaving. The floors were pretty dirty (my feet became back while waking). The toilet bowl looked as if never properly cleaned (all rusty and pretty disgusting). Moreover, the hotel is the construction site. Personnel is never there to help. The bartenders at the restaurant downstairs just ignore you not even bothering to ask what you want. Normally, I am not picky at all and try to be understanding and patient, but in this case, too many things went wrong.

The staff is really friendly, and the room is clean and comfy. The hotel location is great, about 7 minutes walking to conpenhagen central train station and Tivoli gardens, 13 minutes walking to the main shopping district (stroget). Just outside the hotel a big shopping supermarket (LIDL) is about to open so you won't have any problem getting your domestic needs. The Hotel is a known chain which has about 45 branch throughout scandinavian countries, so be sure that this hotel has a reputation to build and maintain. To sum it up, we had a great time.

The rooms have these old boxed TVs!, i thought these TVs have gone extinct! for a 4 stars Hotel they all should be replaced with an LCD TVs (which i'm sure are not expensive to get). There are about 16 TV local channels besiedes BBC entertinment and Discovery channel which are all dead boring to watch, a dish should be installed with some movie channels instead of the boring cable channels. The wet room in the bathroom is nice but it is seperated from the rest of the bathroom with only a curtain, taking a shower can be messy sometimes, isolating the wet room with a glass door is more modern like and more hygienic. One big double bed cover is better than having two single bed covers!

location is wonderful, in the city just 3 mins by walk to central station.

heating system seems to be not working..

Location

Long cues at the lobby counter

The charge for internet connection was too high a day cost what I pay for a month. It should be free!

We stayed in room 264 and it was noisy both from next room (a door between the two) and also from the garden if the window was open.