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The suite was big
Staff could have been better. Repeatedly asked them to talk to the neighbors to keep the loud club music down. They did NOTHING! The guy sat on his butt answered the phone and acted like he cared but did not even go to the room and ask the other guests to quiet down. I know this because he didn’t even realize there was a sign on the guests door that said “Kiss the Miss Goodbye”. My family ended up leaving the hotel that night. Plus it was really awesome for my family to watch a drug deal go down in the parking lot. Not family friendly at all. Pool needed to be cleaned because there were bugs floating in it.
My children love the indoor water park and I love the area for younger and older kids.
Things are starting to look worn and needs re-painted. Also, there was mold in the shower on the ceiling.
Need more adult water park time
It was a really nice place to stay very elegant!!!
That it wasn't enough time or half set aside time for adults to use the pool area!!!
Teen age help around the swimming pool did not appreciate a dachshund walking with a leach.
Old, tired and filthy
Tiki bar is always welcome. Kids, of course, had a blast in the waterpark. Front desk handled my hodgepodge of booking details without a hiccup - Brian is awesome to deal with.
Staff was *VERY* strict this time. We have been coming to this hotel for years and never heard this much yelling & whistle-blowing. Not sure if there's been an incident here recently or what. My 4yr old was going down the water slides w/o issue all day long then halfway through the day got kicked off for being too little. Every time we come it seems more and more of the pirate ship is broken down and not functioning, this time it was the tunnel through the middle which my kids have always enjoyed in the past. The water was pretty cold compared to previous years as well. I saw staff taking towels out of the "dirty towels here" bins and re-folding/rolling them to stack on the shelves.
Love the refrigerator and microwave. Love the water slides and pool area. It wasn't too cold lime some hotels. The tiled walk in shower was really nice. Awesome shower head.
I wish I would have known the hot tub wad broken when I made the reservation.
Easy access, good price. Nice bathrooms.
Pillows could be better.
Tọa lạc tại Urbandale, Ramada Tropics Resort & Conf Center by Wyndham Des Moines cách Sân vận động Buccaneer và Nhà hát cộng đồng Des Moines 15 phút lái xe. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm trung tâm dịch vụ văn phòng phục vụ 24 giờ, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Có kế hoạch tổ chức sự kiện tại Urbandale? khách sạn này có khu vực tổ chức rộng 929 mét vuông, bao gồm trung tâm hội nghị. Có bãi đậu xe tự phục vụ miễn phí trong khuôn viên.
Các chính sách khác nhau tuỳ thuộc loại phòng và nhà cung cấp.