Blue Sea Costa Verde

Swimming pool Bar area Outdoor facilities Cleanliness Friendly staff

The rooms are much smaller than the pictures, and not all of them have a balcony as we were expecting, it was quite disappointing. The air conditioning was not strong enough and we sweat the whole night. The bed is small and the mattress is thin. The restaurant has just a few food options, not all of them tasted good, and some of them had finished half an hour before the closing time. The snacks weren’t always available.

Good staff Clean swimming pool Free parking

Meals are limited and l would have difficulty to find things interesting to eat sometimes No sound proofing, very noisy Parking are not secured, I got things stolen from my car

Nothing ! It was absolutely the down side of my trip.

About everything, lets start from the all inclusive. I have reserved a room with all inclusive that after all doesn't include that much. From the open bar, free of charge you can have vodka, rum, gin etc mixed with soda and that is it. Forget the cocktails and bottles of water. And between meals, they offer you small cheese and ham sandwiches!! Ridiculous!! Still at the bar, I requested the staff to fill my bottle of water. And the answer was " I cannot, you must do it at the restaurant" I replied "but it's close", "then you have to do it when is open".. OMG !! I couldn't believe it the staff is so, but so rude!! The pool is small, the sun loungers are very close to each other and maybe 50% of them are broken, you cannot even laid down on top of them. And if you would like to get a good one them I advise you to get up really early!! The room, doesn't have actual beds, its futon beds with awful mattresses and full of bedbugs, left with a really bad allergy ! I went for my birthday, and at the reception they have this package where you can order a cake that comes with a bottle of champagne. So I order it, on the same day I asked if they can keep on the fridge for one more night, they said no problem. On the next day, when I came back to the hotel I requested it and first they didn't know where they kept it and them once they finally found out, was at the kitchen and couldn't get it because it was closed. The cake was complety ruined, so I requested a refund. And OMG I had to actually argue with the Manager Miguel and the end the answer that I got from him was " the refund of the money is not a problem I just whant for you to knowledge that is not our fault".. so first they miss place the cake, second they put it in the freezer when was supose to be in the fridge. Them they couldnt get it because the kitchen was close and they didn't had the keys but still was the client fault.

Cleaning services was good and friendly.

Staff not very friendly and helpful, sometimes I got a feeling we are not a guest. No smile, short staff on each shift. Was big queue to the bar becouse is only one bartender. Food needs to improve, sometimes to much salt or without any taste. Some of the staff don't understand English.