Hotel Cassandra

The personnel was friendly and prompt to solve our requests, the location was nice as it wasn't in the center of S'Arenal noise whhich is great if you also want to have some rest. The maid came daily to change the towels and clean, the room was spacious enough. The fact that there were a lot of buses near the hotel was great as we managed to move around, go to other beaches, visit. Also, another good thing was the fact that the S'arenal pick up point for Mallorca excursions is a few meters from the hotel.

The room walls are rather thin so you can hear party people coming home during the night or morning. Some of them are really noisy so if one is planning to go there with small kids, I would recommend choosing another hotel or another area than S'arenal. The hotel could use some more cleanliness (when we arrived our towels smelled like a kitchen), one of the pool tables is broken, the bar closes at 12 AM, the wifi costs, the remote controls for AC and TV don't always work even though you have to pay a deposit for them, the shower water didn't have pressure and sometimes there was no cold water, the bathroom is rather small. The breakfast was not so diverse (only the eggs, depending on the day) and the eating area was rather dark, always smelling like a kitchen. A better air ventilation would do wonders. The pictures that you see on booking are real, it's just that they are a little bit more lightened up. The buffet picture is not the one from the breakfast.

Breakfast and dinner was good, location also, nice personnel, Gracias!

Paid internet access