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Great style. Great location.
Room a bit cramped.
The locatin, the service and the room
The staff was gracious and accommadating from start to finish. Paid breakfast buffet was hot and fresh. Great stay! Will return.
A truly contemporary experience that was refreshing after being immersed in the Renaissance architecture and art of Florence. Excellent location right on the Arno. The staff was very efficient if not overly warm and friendly. They were often understaffed (problem with management) with people lined up at the front desk w/ only one young woman trying to serve everyone. We felt well cared for by the hotel, through many email communiques, a beautiful, quiet room, and a lovely bottle of champagne to celebrate our anniversary.
We are in our 50s, travel extensively, and found that the other guests were much younger; acted entitled, and rude. This is no fault of the hotel, just who their clientele attracts....we might try another Lungaro property next time.
Great location , cool hotel,
They had a problem with the internet which was not solved while we were there. We were there for business and therefore that was a big problem. I do not think that hotels understand how important is Internet these days. If they have a problem, they should come with alternative solutions. The internet was offered free, which was good, but............. did not work! Hopefully it was just a bad luck.
It was a great location
The staff were not very welcoming and informative. There was a really unpleasant smell during our entire two day stay. Hotel lacked atmosphere.
Very accommodating staff. Very clean and stylish hotel. Great breakfasts and great central location.
Location is excellent and staff were very helpful and nice.
I loved the buzz, atmosphere and staff in the fusion/ restaurant bar - I loved the double shower.- Clean sheets every night pure heaven!!
Hotel too cold- breakfast poor choice - lack of info re the facilities at sister hotels without asking - waiting for water to come through system ( a bit strange)
Excellent hotel and very convenientl;y positioned in Florence. Only issue is price casued by the weakness of the pound against the Euro.
it was comfortabl
the location the service the politness
Staff was helpful and very nice, Willing to help with anything you needed help with. Great location!
Gallery Hotel Art - Lungarno Collection ở Nhà thờ Duomo, Florence, cách Ponte Vecchio vài bước và cách Piazza della Signoria 3 phút đi bộ. Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm dịch vụ xe limo/xe đưa đón hạng sang, báo miễn phí ở sảnh và dịch vụ giặt ủi/giặt khô. Với khoản phụ phí nhỏ, khách có thể sử dụng dịch vụ đón khách tại nhà ga; ngoài ra còn có số chỗ đậu xe có hạn trong khuôn viên.
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